Used Chrysler vehicles for sale near Cleveland Heights, OH

So my name is Dan, and I live ion Cape Cod MA I was looking for specific type of vehicle, which is a ram 1500 Longhorn Laramie edition. Replacing the one I have. Car gurus when you’re doing a search looks everywhere. Including Ohio. I was sent an email from the Internet manager Julia W and then called by a sales person. Brennan went out of his way to get me the details I needed in order for me to make a trip to Ohio and purchase a truck and then drive it home. In the meantime, I found a truck one state away, rather than seven states away, and I made a decision to purchase in Connecticut. I’m writing this review because Brennen and Julia his manager had a clear customer forward focus. They sent me photos of the truck on a lift for me to look for rust… As well as some detail photos for the paint and interior /- . can’t say enough good things About this dealership. Thanks to you both ! Dan

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Visited the Honda Cleveland Heights to test drive a vehicle, and purchased one I've wanted for years instead. Everyone was so helpful and it took minutes for my approval! Go check them out and look for Michael Dorony, he is the absolute best, straightforward, and makes the feal happens!

Alec was awesome very understanding and patient! Loved his sunglasses too! Very knowledgeable as well!

I had a great experience working with Gary Greta at the dealership. He was very helpful, patient, and answered all of my questions without any pressure. He made the process of purchasing my vehicle smooth and stress-free. I really appreciated his professionalism and would definitely recommend asking for him if you’re looking for a car!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

This car meets every expectation. We could not ask for anything else. It is the Pacifica Limited. We would love the Carmel leather but black works just fine. Best feature from other vans is the flat stow and go. We can drive our two mobility scooters straight in.

Denise and Frankie made the process so smooth- and I love that they were able to get me exactly wha I was looking for!! Highly recommend!!

Worked with Randy Browne. Great guy. Good experience. Good overall deal for the life of the vehicle. Highly recommend buying a car from this dealership.

Worked with Haylee. She was fast and efficient. I highly recommend doing business with her!

This dealer ship is an awesome place to buy a car from. They work with you no matter what your credit and will get you into a car

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

The service was awesome proud to call Deacons my dealership. Got me a brand new 2019 Jeep wrangler sport and for and really good deal

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

I have had dealings with this dealership before. They are a great group of people.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.

I can not say enough about the friendliness and professionalism of all the staff at this dealership.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

When it comes to Preston, he truly is a great service advisor. I?ve been bringing my cars to him for a couple years now and every time I do, he always has a smile! I know that I?m being well taken care of when my vehicles are there to be serviced!