Used Chrysler vehicles for sale near Cleveland Heights, OH

I have never been treated so politely by a company. Everyone is so nice, from the person who answered the phone to make the appointment to the person that walked me out to my car!

I bought my van new. It has 150k mikes and I have only had very minor issues with it. It has been a reliable source of transportation for me as I drive long distances several times a year. I particularly love the way the seats go into the floor. I have hauled so much stuff. I love my van.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Purchase car used in 2021 from rental car company, 70Kmiles. So far have had no problems. Stow and go seats makes this a great utility vehicle plus seats are comfortable for road trips and concert going. We’re empty nesters so it’s the party bus. The transmission can buck during “hill assist” but keeping the gas steady and allow it to do its job, it doesn’t need your help. 90K miles on it now. Swore I was done with minivans, our adult kids laughed so hard when we got it but they borrow it all the time.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

This is my 5th vehicle from Ken Ganley Kia. Our sales representative was Helen. She did an amazing job getting us into our new Sorento and stayed with in our Budget. The General Manager Nic stopped by and thanked us for being returning customers. He sold us our first Kia 15 years ago. I have had all my vehicles serviced here as well and had a great experience.

I like how it handles. Only problem is sometime the transmission slip. They say nothing is wrong it is common in the Pacifica. It is comfy and loads of room. We keep back seats down put a dog bed for our dog to be comfortable . When we need seats remove the bed and pop them up. No need to pull them out and find a place to store it.

Karen was absolutely amazing and got me exactly what I wanted with great pricing!!!!! Highly recommend her!

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

After searching the western/upstate NY area for a used truck and not finding what I was looking for, I ended up finding a few near each other in NE Ohio. One of those was here at Haasz. I got hooked up with Geno. Fantastic guy! Had the truck waiting for me, and tossed me the keys for a test ride the second I hit the lot. As it turned out, one of the trucks at another dealer was better suited for me - no reflection on Geno or his manager Justin. Had a great conversation with them, and though they really wanted to sell me their truck, they certainly didn’t make it an overly pressured, uncomfortable, or distasteful experience, and understood where I was coming from. I wouldn’t hesitate to make the ride down there again to do business with them…5 hours away!

What a fantastic experience. Justin Post and his team were exceptionally accommodating during the entire process. Their level of communication during and after the car buying purchase were second to none. Even a few weeks after the sale the team has been willing to answer my questions and point me in the right direction.

I purchased the limited version. I am really happy with how it looks and performs so far. Plenty of room and no more arguments between children. They all have their own space. Took it on a long vacation and it performed great! With all the room and all the hooks up for all the kid’s devices it was great. Even has a hook up so our cooler ran all the time. No need to worry about it loosing power when the car was not running. I love my car, best car so far. I never considered myself a minivan person till now! The kids enjoy going on road trips now. The third roll setting is a game changer! All the grandkids fight for that setting. I have to agree it is pretty darn comfortable I would say it’s worth the price.

Mike and Roman are awesome, made my experience seamless and gave me a great deal! Leaving with almost a brand new car for a great price. Mike is very personable and made sure we were well taken care of!

This is the greatest car I have ever laid my eyes upon. The interior, the color palette, and the sight of the car left me in awe. It even has apple car play.

This review is for Dennis Spagnolo Sales and Leasing consultant. Dennis was very helpful in recommending how to handle telephone scams relating to my Ford purchase. He made me feel at ease and he also washed my Bronco! Thanks Dennis you are a gem! Ann

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

When it comes to Preston, he truly is a great service advisor. I?ve been bringing my cars to him for a couple years now and every time I do, he always has a smile! I know that I?m being well taken care of when my vehicles are there to be serviced!

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Salespeople were courteous and helpful. Paperwork was done in a timely manner even though they were extremely busy. They arranged adequate financing with a local bank and set up shipping for my car.

Working with Robert was great. He made everything easy, and was accommodating to all of my requests. Overall great experience and would recommend him to anyone looking for a car 👌🏼

Worked with Randy Browne. Great guy. Good experience. Good overall deal for the life of the vehicle. Highly recommend buying a car from this dealership.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

The service was awesome proud to call Deacons my dealership. Got me a brand new 2019 Jeep wrangler sport and for and really good deal

Had a great experience buy my car staff was friendly, financing was very simple. Thank you for your help

I leased a new Pacifica Limited S in 2018 and when the lease expired after three years I bought it and drove it for three more years. I liked it so much that I just leased a new 2025 that is very similar to the 2018. The 2018 was extremely dependable and served us well for transporting my boys (grandsons), other family and friends, kayaks, bikes, skis, and numerous trips to Goodwill Industries. It never needed any significant mechanical repairs and it never left us at the side of the road in the nearly 90,000 miles we had it.

Thank you !!! Haylee for making buying a car so easy and fun!!! You’re a professional at best very kind and not pushy to make a sale like some dealers are. Great outgoing personality, understanding, very kind and very knowledgeable about the cars that are being sold. The one thing that was the best is that if Haylee did not know the answer to a question that I had . She would not only ask the manager she would find the someone who would have an answer. Great job and Thank you very much!!!!

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

I have had dealings with this dealership before. They are a great group of people.

Great car. I also have a 2018 with 100K plus miles that has had zero problems. Comfortable, good. fuel economy and can haul a lot of stuff.