I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
fastest car I've ever owned
by moparguy from Kannapolis
January 7, 2019
This car will do what it is advertised to do...smoke tires and eat up mustangs and cameros and it gets 24-25 mpg on the highway! Fun to drive!
oil change was done while we waited......thought we were going to have to drop it off and come back which would have been another trip from Streamwood
Probably the nicest car I’ve owned
by Jacob from Toledo Ohio
December 19, 2018
This car is very beautiful inside and out! Now I will say that there isn’t too many storage places for my phone so I have to leave it in the center console. The only problem I’m having is when winter hits my windows freeze and I’m not able to close the door. The window goes down about a quarter of a inch when you open the door and goes back up when you close it, I’m assuming it’s so you don’t slam the door and break the window. If you purchase this car and run into that issue just take a credit card and scrape the track of the window and you should be good to go!
I drove an hour and a half to go to this dealership. I bought a Jeep Compass yesterday and I was completely pleased with my experience and everyone I met there from Mike the internet guy, Joe my salesman and Frank in finance, everyone was awesome.
by Rick W MOPAR NUT from Alpena
October 19, 2018
This car is super great, sporty , fast, nice handling and ride. Exhaust tone is nice and deep , great sound system .I would buy another one.
Mike is extremely knowledgeable about Mercedes models. He is very prompt with questions and responses and follows up. A pleasure to deal with. The two vehicles I was pricing out were competitive nationally.
Worst car I’ve ever owned
by DJ Dave from Willows, California
December 14, 2018
Sold it at 21,000miles and 5 yrs old.SRT model. Green with envy color scheme. $51,000. Bought new. Spent way too much time at the dealership chasing multiple electrical problems that never got Fixed. Stereo lacking quality sound. Touch screen sad. Traded for a new Mazda- a very reliable car !
I purchased a Pre-Owned Porsche Boxster S from Ultimo Motors online from 900 miles away, and included a trade of my vehicle in the process. The entire deal could not have gone smoother. Tasho was very professional, prompt and detailed from negotiating the trade-in via email and phone, through picking up the vehicle. I reviewed the paperwork in advance, then drove my car 900 miles to trade it in and pick up the Porsche I purchased. I had full confidence this dealership would complete the deal as expected, and they did. When I arrived, my new vehicle was spotless and ready to go. We went for a quick test drive then we worked quickly through the documentation and I was on my way. I wish I had more time to spend in their spectacular indoor showroom full of high end vehicles. Working through the sale and warranty documentation with Brian was a breeze. He was also very detailed and professional. This is a no-nonsense specialty dealership with the type of professionals you want to deal with when you're purchasing an expensive vehicle, especially from far away. They understand their reputation means everything for success in online sales. And they do all they can to satisfy. You can trust them!
Best retro looking muscle car
by Mopar man from Lima Ohio
November 30, 2018
Plenty of power, stiff ride with track pack suspension but handles well
Mopar 10 Edition just looks wicked. Interior a little plain but comfortable. Leather seats soft and well cushioned
I have been wanting a Audi S4 for sometime, based on a family member's recommendation of Ultimo, I checked their website, and found the exact car I was looking for, I stopped in to check it out and was greeted my Michael. Michael was very easy going and very knowledgeable. He let me test drive the car, and let me check it out. There were no high pressure sales tactics. I went home to think about it, and ended up going back a few days later to test drive it again and ended up buying it. About a week after buying it, the transmission started making noise. I contacted Michael and Scott at Ultimo, they had me take it in to a shop that they prefer. Turns out the transmission needed to be replaced. Ultimo paid for the replacement and provided a loaner car for me. I am very glad to have my S4 back! Michael and Scott were very pleasant to work with. I look forward to doing business with such a stand up place again.
Takes me back to being 17
by tkesterson from Powell, TN
December 3, 2018
A beautiful example of American muscle. I find myself rolling down the windows and blasting music from my teenage years. Great looking car and joy to drive!
Two sales consultants did an excellent job - Jim and Jorge. When I called about a particular used car I'd seen on Carfax, Jim took the time to make and email a video "tour" of the car for me. When I arrived from out of town, I stopped at two dealerships. My experience at Max Madsen's was great and far surpassed the customer service at the other dealership. Jorge was there to answer questions about the car. He allowed me to consider the car without the dreaded pressure one sometimes gets at a car dealership. Following my purchase, Jim followed up with a thoughtful email welcoming me to the Max Madsen "family." With sales consultants like Jim and Jorge, you can't go wrong!
very nice car , looks and gas mileage are great
by challenger phil from Thornburg , Iowa
January 7, 2019
beauty need to sell due to health problems , car is in excellent shape , no dings scratches , all around great car . must see to appreciate the beauty !
We were in the market for the just released Nissan Leaf 2019. We aren't frequent buyers and are specific about what we want. Xochilt ("Sochi") worked with us over a few weeks to get us exactly what we wanted. She's was very polite and accomodating (especially with our 6 and 8 year old boys) through the whole process.
We've also had service done here on our older Versa and it's among the most organized and customer service oriented service stations I've ever used.
Definitely recommend this dealer and Xochilt.
My first high end car
by Michael from Bladenboro
December 18, 2018
OMG... The car of my dreams. I worked hard, and fought my way out of poverty. This was the car i wanted to own. Never take no for an answer.
Mike made the buying process as quick and easy as possible. The staff was knowledgeable and friendly. I'd be happy to work with them again in the future.
It’s a boat, but a nice one
by Aurora from Long Island
December 21, 2018
I’ve owned and older challenger with a v6 in it, then upgraded to a newer model with a hemi. I love daily driving this car, lot of guys double take me when they see me driving. The inside is beyond comfortable and spacy for my long legs. Besides the big doors and length I love the car.
This car is beautiful and has all the power I need (I have the V-8). This car is so much fun to drive! It is a muscle car that looks like a luxury sedan on the inside with all the extras like heated leather seats, heated steering wheel, and the 8.4 inch screen along with a large trunk so that it is a great trip car too. Every time I get into this car I can't believe it's mine. I would have to spend about twice what this car cost me to get anything that would even be comparable. If you are thinking about getting a Challenger go for it!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Wish I would've bought new and plus package
by PrincessJ from Flagstaff, AZ
January 4, 2019
Love the car overall minus comfortability with seating yet it's a sports car so not expecting much. Also, I went larger with rims for show but if traveling, not suggested as makes handling a bit harder.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
This car is over rated.
by Jim from Palm Coast
January 1, 2019
The car did not meet my expectations. It got old very fast. The vehicle has lost about 30% of its value in the last year. Interior is difficult and even in normal driving, the tires are already shot. The rubber on the outside of the car is already looking like the car is 5 years old. Not good value for the money.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
Best in class and reliability
by oriams from Hazelwood, MO
December 1, 2018
This car is HUGE inside and out. It fits my whole family of 5 perfectly. My kids love it too. I will recommend this to all who are looking for their dream muscle car.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
great vehicle sporty and fast
by Blessed from phila
November 13, 2018
Car took me every where I had to travel state to state, nice ride and nice look. love the speed and the ride. Love the privacy from the tinted windows
This car meets and exceeds my expectations. Having a v8 that turns into a 4 cylinder on the freeway is amazing. It saves me some gas for owning a v8. The car picks up and goes on the dot. There is no lagging. The interior and exterior is in beautifully condition for being a rental vehicle before I purchased it. Having bluetooth, aux, USB and satellite radio is amazing. I never run out of options for music.
This car is everything I needed. I am a tall guy and fit very comfortably in the car with plenty of room to spare. Interior is very nice and really enjoy the remote start.
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