I purchased a used vehicle that I found online. I emailed them initially about it and got a call back from Laurel right away. She was super great on the phone and worked through all the questions I had. It didn't take but a day to work out all the details and I booked a flight to come pick it up (I'm in St. Louis). She picked me up from the airport (on her day off even) and made sure everything went through before she left. Couldn't be happier with the experience and I would recommend them highly.
New Dodge Owner
by RichAK from Anchorage, AK
December 31, 2018
This car has met and exceeded my expectations. I have become a Dodge fan and have no regrets. In comparison to other vehicles of this style, I feel it’s a true value.
Everyone were super friendly, they made sure I had all the information I needed and sold me a great car. I love my green honda.
Replaced Totaled Journey
by whitst from Burlington, KY
August 18, 2018
Love, love, love it! Bought this car to replace a 2014 Dodge Journey destroyed by utility truck running a red light. 5-star side impact rating on both cars sold me. This car gets better mileage than the Journey and is a LOT bigger.
I am very surprised going to this small building. I drove up and got to work with Ross immediately and I was very pleased with his service from the first moment I met him and he went beyond what the last two months have offered me of constant car searching with disappointment followed by disappointment. He was so nice to work with and a real concerned gentleman, someone you would rather call a friend than a salesman. Ruth was a lot of personality and gave it to me straight as I was over extending myself it appears and worked with me on a deal. I have not yet closed the deal because I am in decisive but overall I am happy with what was offered from Ross and crew. I recommend this dealership and it is a great environment where I had no pressure.
Favorite car we have owned
by Mckansas from Derby
October 21, 2018
Everything about it we love there are some flaws but it was used when we bought it . When we have to buy a new car we will definitely buy another one but brand new.
In 25 years of buying cars, this was the easiest, most pleasant transaction ever. We were coincidentally in Ohio only a few days after finding the car online, and had limited time. Robert agreed to meet us at 8am on Easter Sunday! The Audi A5 was exactly as pictured online, immaculate, and we drove it off the lot in less than an hour. We're from Florida, but we'll be calling Robert next time we are in the market for a car. Thank you!!
A great comfortable car
by JanetDC from FL
October 28, 2018
This car helped transport my family and I to great places, looking for a bigger car but it still fits our needs. It’s designed greatly.
This is a small, family-owned and operated dealership. The gentlemen were friendly and helpful without being pushy. I felt totally at ease. I bought a beautiful car at a good price and felt I was treated fairly and honestly. I would return to them the next time I'm in the market for a car!
Loved it for traveling
by Sarahe33 from Ashburn, Va
January 12, 2019
This car was roomey and comfy for all our road trips! Great for tall people with super tall kids they even fit in the third row!
This was not my first experience at a car dealership and I can confidently say, without a doubt, this was m best experience ever. The sales representative I was with was exceptionally helpful and kind as I was shown around the lot. The test drive was nice and the route they have gives you a nice variety of environments to test the vehicle out on. Payment was a breeze and by the time I left I felt as though I knew everyone there. Best lot out on the automile!
by Durango Lover from Douglas, Wy
October 24, 2018
So far I am loving everything about this car and happy that i happen to come across it in the lot at Quality Auto in Gillette Wyoming. I was not looking for a new car but fell in love with this one.
I stopped to look at a car that I wanted, but did not need. The salesman, Ted Mowen, could not have been nicer, and fully understood my situation. He treated me no differently than any other potential buyer. There was no pressure. He took all the time I needed to fully understand the vehicle. He allowed me to determine if it was right for me. Even my Wife remarked that it was the most pleasant experience we ever had in a dealership. We did buy the car. As we went through signing the papers, we found that Jason and Terry in the back office were also very easy to work with. We had to travel a couple hours, but what a great experience, and I am not one who looks forward to car buying. This really is the best place we know to buy a vehicle!
by Rob72 from Yonkers ny
December 17, 2018
The truck had everything I needed.third row seats.sunroof ..the color match everything truck looks and sound powerful. LOVE HOW IT DRIVES.The best truck I drove so far.
Night and day difference from our last buying experience. These guys (and gals) generally care about you and make you feel like an actual person, not just another number/commission. The no-pressure culture ensures that customer service is a top priority. This dealership did all that they possibly could to get us into the car we wanted, and for that we will forever be grateful! I will be recommending them to everyone I know who is in the market, and when the time rolls around, I will be going back for any future vehicle needs.
I've owned every Chrysler / Dodge vechicle and....
by MyotherrideisaVette from Pineville,LA
December 21, 2018
This is an excellent combination of the Chrysler Aspen, for luxury and size... the Chrysler 300, for luxury, style and comfort... the Dodge Charger, for everything great in life :) ….. and the Dodge Durango I had in the past, all of the above as well.
Every one of these vehicles have a solid stance, sleek look, savage motor , and now I have the 2017 Durango Citadel.
I cannot say enough good things about this vehicle. It embodies everything I've loved about all the vehicles listed.
Highly recommend it and all the other Chrysler/Dodge vehicles. p.s. Also had a Jeep, but we will just leave the review as is lol
This was my first experience of purchasing a car on my own. I was treated with respect and care. Being a recent widow, it was a difficult time for me and the salesman was so kind and empathetic with me. Ted Mowen was one of the kindest sales persons I have ever dealt with. He made me feel comfortable and gave me confidence that I could do this. The whole experience was very professional and much better than I had anticipated. I felt very positive about my choice and my experience. I would highly recommend Don Sitts Auto Group to anyone looking for an honest and caring dealership. They came highly recommended to me and I would highly recommend them to others in turn based upon my positive experience with them.
Enough space for an SUV but not huge either.
by Notaverage498 from Trinity, NC
October 7, 2018
This was what I decided to purchase for my vehicle when searching for mid-size SUV's. Compared to the ford Explorer and other similar brands/models, this has the most bang for the buck.
Al did a good job and was not pushy. I would deal with him again. He was honest and when we pointed out a few items about the car that needed fixed he was not quick to hide them like other dealers we were out.
Most Reliable car I have ever owned
by ladyrebel from Atlanta, GA
July 3, 2018
I currently own a 1999 Dodge Durango and it is the best car I have ever had. My baby currently has 298,000 miles on it and nothing has ever been replaced in the car. Last year I replaced the original battery - the car guys had to use acid to get the battery out. Best and most reliable car I've ever owned.
Zach the salesmen was super helpful. Allowed me to take as much time as I need on test drive. Very low pressure place to shop. I genuinely felt he was looking out for me. Very happy with car and services
This vehicle suites our specific needs
by bwperreault from Prince Albert, Saskatchewan
November 12, 2018
We needed a vehicle with enough power to pull our trailer and have enough interior room for an electric scooter. Does what it has to do. There is very little storage in the front console and the paddle shifters and phone/uconnect buttons need a way to shut them off because I am always hitting one or the other while doing my initial turn out of the drive in reverse.
I have bought both my trucks there and I wouldn???t go anywhere else! Very friendly staff and very helpful! Hope you all have a great holiday!!! Thank you so much!
Most reliable car I ever owned
by D2015 from New york
December 19, 2018
All I needed luxury power space comfort beautiful looking great ride has mileage not great but what do you expect from power this the best car I bought for the buck. Willing to trade it in for a 2018 model.
Our sales person John Kainrad was absolutely amazing. Rick Vaughn the sales manager was great. There was nothing about this experience that was negative. They have clients for life.
It's almost 2019 and nothing out there is better..
by Mopar love from Nashville TN
November 10, 2018
Best SUV hands down! Only others that can compare maybe the Mazda CX-9 and luxury manufactures Mercedes,BMW,Audi,etc.... I usually trade every 3 to 4 years but just not ready yet. This 2015 Citadel still excites the whole family so....why trade.
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