by central valley guy from central valley area, Ca.
August 6, 2018
I am impressed with personalized response of sales team. I am looking for a particular used car and have not yet found the right one. I can only speak for the initial follow up response which is prompt and courteous. The only negative is the unnecessary sales emails that have nothing to do with my search. I also could not rate 4 of 5 areas due to above mentioned reasons, but a 5 star to date
They made us an amazing deal and helped us in getting out of an upside down loan. Not only did we lower our monthly payment, our gas, and insurance....but we have essentially canceled out a little bit of negative equity. The finance department was very professional and pretty quick. Now I know having extremely good credit helped us, but without a hand from the team at Alexander we'd still be where we started. . I would not hesitate to make the drive to their dealership again. Thank you guys for a great experience. I love my new car!!!
Isaac and Sal were very helpful! They went on and above for us and we ended up buying 2 cars me and the Wife! Such great deals and monthly payments , were more than satisfied ! I will refer all my family and friends to them, I can't thank you enough guys !
Ned was very professional, Very Transparent explaining estimate in detail. Will definitely return for future service. I came in to get recall completed as well as Oil Change & Tire Rotation. Was able to wait, Work was completed in no time !
Easy and painless process to service vehicle. Used shuttle to get dropped off at local gym. Completed workout and service in 2 hours! Service agent Trinidad helpful as always. This was my third service since vehicle purchase.
Thank you Ali Chahine for helping me get my son his first car! My sister recommended this dealership to me. I didn't have any coupons or such, but they were able to work with myself and my husband in getting him a used car. We appreciate all the help.
My experience there at west coast auto was good but the fact that I have to get a new bulb for my tail light and battery for my remote they should of have to replace that not me other then that very good.
I was looking for specific features in a Chevy Bolt. They responded very quickly and explained the available discounts clearly. They provided "out the door (OTD)" quotes, which is very helpful so you can compare apples to apples. Unfortunately, they didn't have a car with the add-ons I wanted.
I came here to purchase a vehicle and i am very happy with my purchase. The dealer took my trade in and allowed me to use that for my down payment. Making the proccess easier for me. I purchased a Toyota Camry and i am very please with it. The salesman was very honest and helpful. The vehicle itself works great! Staff was helpful, friendly and accommodating.
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