Used 2023 Ford Edge for sale near Naperville, IL

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I bought this vehicle in December of 2023, and I have been pleased with the performance and the room inside the car. The boot (trunk) has lots of space. The silver paint with the black wheels looks really sharp. The best appeal for me to purchase this vehicle is that it's reported to rarely need to be in the shop for repairs. It's always been my experience that if you take care of your vehicle then it will perform well.

Had my truck in for service at Willowbrook Ford where I purchased the truck. This is not the first time I’ve had service performed there. The service was always excellent. Service advisors are thorough, friendly and knowledgeable. Service was performed in a timely manner. Great service!!

My tire was repaired quickly and was super clean at pick up. I made my service appointment on line and received texts/phone calls throughout the process.

Thank you so much George Adam, you were so helpful and friendly to me. You took your time to explain each necessary repairs to me and at a reasonable price. The work was carried out efficiently. I highly recommend the dealership and I would always recommend George Adam.

Came in today with an issue on my Honda Odyssey rear wiper and they had me up and running in no time. They went above and beyond to help me out! Thank you!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Nice experience with David Campos, Kevin Boyle, and Barb Smith. Straight forward pricing . They swapped a battery prior to test drive. Able to do paperwork quickly.

Relatively painless process when you don't have a great credit score to work with. They can finance where major dealerships cannot (will not). They finance in house

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

Came through drive time, met with Jabari which was an amazing experience and got me in a vehicle that I was comfort with! Definitely recommend!

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

Overall my experience was and is very positive! The finance manager and office staff were fantastic. So far they are working with me with my purchase. =)