Used Ford Escape for sale near Naperville, IL

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I want to give a 5 star shoutout and big thank you to Raphael Ebisi and the folks at Napleton Downtown Chicago. Our experience here was best in class for communication, test drive, and the entire sales process. Raphael was an amazing host to us and it was a pleasure working with you. We found our perfect EV car for a unbeatable price and want to thank you. If you are shopping for a car, you'll be taken care of here.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

My experience was phenomenal from the ONE AND ONLY AMEN AND THE FINANCIAL MANAGER HIS NEPHEW great customer service they had provided us a lot of options and me and my wife walked out with 2 cars MOST DEFINITELY BUYING ANOTHER CAR FROM THESE SPECIFIC PEOPLE BECAUSE THEIR ARE BRUTALLY honest and they don?t play games when helping out the community we need more people like them and encourage ford to give them A HUGE APRAISE AND RECOGNITION

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

I was impressed with the professionalism of Pola he is a great salesman .. keep up the good work

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

John Czech was excellent as our salesman, giving sound advice to our needs and wants. He was aware of our time constraints with other commitments and got us done in a timely manner. Will definitely be back to purchase other vehicles in the future.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

My wife and I live in Texas. So obviously there are thousands of dealerships from here to Chicago but after talking to DJ, we decided to take the drive out here. We had such a great experience with DJ. If you are looking for a stress free car buying experience go see DJ at Midway Dodge

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I recently purchased a 2023 Dodge Charger from Jimmy, and the experience was absolutely top-notch from start to finish. Jimmy was knowledgeable, professional, and genuinely helpful throughout the entire process. He took the time to answer all my questions, walked me through the features of the car, and made sure I was comfortable every step of the way. I never felt pressured—just supported. The Charger itself is an absolute beast—sleek, powerful, and everything I was hoping for. I couldn’t be happier with my purchase. If you’re in the market for a new car and want someone who truly cares about your experience, go see Jimmy. Highly recommend!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I finally landed at AutoNation Honda O’Hare—and I’m glad I did. Shoutout to Michael Tiritilli for being the chillest car salesman I’ve ever met. No pressure, no sales pitch that felt like a TED Talk—just good vibes and real talk. Traded in my Jeep (RIP, old friend) and drove off in a shiny new 2025 Honda HR-V with a great APR. Meanwhile, McGrath was out here trying to sell me a car and my own kidneys. Zero stars for them, five stars for Michael and the team at AutoNation!

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

From initial appointment with same or next day service Willowbrook Ford provided excellent quality dependable service for my entire visit! Turnaround time was great. The other customers seemed to be in and out quickly too. All the other customers seemed happy and content as well. The Staff is professional and friendly! Showroom is spotless as was the restroom. They even have an area with cubicles where you can work or have more privacy if needed. As well as a separate adjacent more family oriented waiting room with play area accommodations for guests with children or just a place where you can hang out while you wait. Water and coffee are complementary provided, there are well stocked vending machines and areas to charge electrical devices. Wonderful experience and my car looks and runs great! I strongly recommend this Dealership for all your vehicle needs. Thank you Willowbrook/Kia!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I recently visited Wickstrom unsure of what kind of car I was looking for, and I’m so glad I had the opportunity to work with AJ Soderholm. From the start, AJ was incredibly helpful, taking the time to walk us through several vehicle options and letting us test drive each one to figure out what fit our needs best. What really stood out to me was AJ’s professionalism, knowledge, and genuine approach. He was patient, friendly, respectful, and most importantly—not your typical pushy salesman. That made the experience feel relaxed and enjoyable. The whole process went smoothly, and I ended up purchasing a Ford Mustang Mach-E. After the sale, AJ made sure to go over all the features with me and ensured I felt completely comfortable before I left the lot. If you're in the market for a new car, I highly recommend stopping by Wickstrom and asking for AJ Soderholm. You’ll be in great hands!

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

I bought and get my vehicle serviced here because I enjoy working with the people at that company. I have been working with them for years.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Great help and fast service. Worked to get me through the buying process very efficiently.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

On every visit in the past I was treated with courtesy and respect. Always service was done efficiently and to my satisfaction.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

I worked with Billy. He were great to work with. Everything went very smooth and was a great experience. I would buy another car from them again! Everyone at the dealership we talked to was great!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Kevin was great! He took his time with me to make sure I was happy and comfortable with my purchase. Very polite and good customer service. Definitely recommend this place to a friend. Good customer service!

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Lombard Toyota was such a great experience! They were patient and a pleasure to work with.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

I recently purchased a 2018 Infiniti QX30 and had the pleasure of working with Ali Abdulla. From the moment we connected, Ali’s positive attitude and professionalism stood out. He was incredibly helpful and took the time to answer all my questions with confidence and care. His knowledge about the vehicle and the process was impressive, and he truly went the extra mile to make sure I got the right deal that worked for me. I never felt pressured—just supported. If you’re looking for someone who is genuinely committed to helping you, I highly recommend asking for Ali. Outstanding service from start to finish!

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.