We had a TERRIBLE time at other dealerships on the only weekend my wife was able to go with me to purchase a new vehicle. One dealership that was 1hr + away from our home said they had the vehicle we wanted, "on hold" for us. Come to find out, only AFTER we arrived at the dealer, the car had been moved to another dealer the evening before. No call, no letting us know... so we drove that far for nothing. After keeping us there for 5 hours telling us they'e be able to get us a nicer vehicle, down to what we wanted to spend per month, we finally left (they couldn't come close to our preferred monthly payment event though they kept saying they'd be able to). Fast forward; I called Brant at Lebanon Ford and he was awesome. We got there an hour before close on a Friday - and within an hour, he had done as much work for us as the other dealership had done in five hours. Brant worked to get the car we had found and wanted, transported to Lebanon Ford (closer to us), and by Saturday afternoon we were happy "new" car owners! Brant and the rest of the team we dealt with, worked quickly and worked very hard to get us in and out in an amazingly short amount of time, while also making sure we were well taken care of! I can't say enough good things about Brant and his team. They were very busy the weekend we went, yet we didn't wait long and we felt comfortable and assured the whole time that we were being well taken care of. Thanks guys!
Thanks so much to everyone at Lebanon Ford for getting me in this gorgeous vehicle today, but super special thanks to Jeremy Harrison, salesman extraordinaire, Kyle Carlsen for giving me a super deal on my trade-in! I had a wonderful experience and will always come to Lebanon Ford for my car buying needs!
I appreciate when people work hard, they do over there at Frontier. They got on my request and called back! I was looking for a car, and it was funny how often you don't get calls back like you'd expect. These guys really do want to earn their business. I also feel I got a good deal on my Expedition. Nice car, good price, good people. Nice experience.
Very pleased with decision to look at Kings Kia. Rachel in sales was great to work with, very knowledgeable and provided fantastic service. Dealer was very fair in pricing. Would do refer to others and do business again in the future with them.
Devon was fantastic! Couldn't have asked for a better rep to go through. He was friendly from the beginning and established great rapport during the test drive. I would not have ended up buying if it wasn't for his sensitivity to my time and needs. Greatly appreciate his help, honesty, personality, attention to detail, and work ethic. Your company is very blessed to have him on staff.
Ashley and Montana were very helpful and patient with me through the process , I recommend you shop with them and there staff because they help me find the car I wanted and they were friendly through the entire process . Once again I thank them so much and they have a customer for life
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Though Joe has only been with this dealership for a short period of time, his customer service is top shelf. He gave my husband a chance to look around prior to approaching us, then took the lead once he knew what we wanted to do. He took heed of our need not to spend excessive hours to purchase a vehicle. He was quite the host by offering coffee, hot chocolate or water; it was kind of cold out. I didn???t want to drive off the lot that night, so we agreed on a time the next day. Who showed up on his day off? Joe! We went over the nuances of the Edge; and told me to take time to learn the functions over the weekend. When I bring the car back for the optional work on Monday, he asked me to look him up. I definitely will!
Originally went just to test drive, but ended up buying my first car from them. They were so friendly and no one there is trying to pressure a sale out of you. They just have a great selection at excellent prices. Mike is an honest, good guy to buy from, and if the time comes to buy another ford, I'm calling him.
Steve Sheldon, was great!! Finance was unbelievable!! I would recommend this dealership to friends and relatives!! Steve was my salesperson, ask for him, they will do what ever needed to get you in a car!!!
I found our new RX350L using cars.com. Nikki contacted me and we worked out a deal. I drove 5.5 hours to the dealership. Upon arrival Nikki had everything ready to go. I was pleasantly surprised that the deal was exactly as we discussed and there were no miscellaneous up charges. If there would have been I would have left instantly. I didn’t pass an employee at the dealership without receiving a sincere greeting. There was also a very nice waiting area with refreshments. My purchase experience was simple and quick. Nikki even arranged for my rental car to be picked up. Even this dealership is 5.5 hrs away I will definitely give them an opportunity to make the deal on my next Lexus.
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