Working with Adam Wright in the service center has been an absolute joy. He is attentive to our needs, and communicates with us every step of the way. We are VW customers for life, or as long as he stays with VW.
We had a good experience here. There was the typical wait time to get into finance which is normal. We got a great deal on the almost new Jeep (4600 miles on it) that we bought with their Black Friday internet price. Thank you for being so easy to work with!
I bought my first new truck here. I was walked through the entire process and felt very good about the purchase. Everyone was extremely pleasant to work with! Extremely happy with them and how easy it is wot work with them. Dennis was very nice and reassuring. Q was informative and helped me make good decisions. Dave was a great point of contact. The team is great and I love my new F150
After driving my car that I got when I was 16 for the past 13 years, I was a little rusty on the car buying experience. With friendly salesmen who weren’t pushy, I was able to make a deal in a relatively short period of time and felt great about my experience.
I've happily purchased yet again from Interstate Ford. As always, they make it easy. I always deal with Stacia Shane-Clark and Quienten Clark (both highly regarded and award winning Ford employees). I will not buy elsewhere after working with them. They are trustworthy, knowledgeable, and extremely customer focused through every step of the sales and finance process If they don't have what you want on their lot they will get it for you. Your search for a vehicle should end here.
Just purchased second 4Runner Limited within 30 days.....got the wife a matching Toyota 4Runner Limited in Blizzard White and she loves it. Got rid of our Land Rover LR4, and she is tremendously happy with the new Toyota 4Runner. Josh and Adam wer an awesome on both deals and worked with me to get the deal we needed.
Got a super good deal on a Tacoma with these guys. I live in Albuquerque and they picked me up from the airport and literally was in and out of the dealership in 30 min, it was a cash deal and it was so nice to have the dealership understand that up front. No pressure at all to buy any other products as everything was negotiated prior to me showing up. There is always that concern buying a unit sight unseen but as soon as I showed up and I saw that the truck was clean clean clean. Hopped back on I25 South and had no issues whatsoever. Truck really feels and looks new, especially the interior, I cant believe it is used. I can still smell a hint of that "new car smell" when it heats up a little outside when I get in. Have had for a month now and am still loving it. These guys are straight up, I dealt with Nachie, the GM, as well as Victor in Finance, and Rafael and Jesus in Sales, all were very helpful, friendly and most importantly ALWAYS got back to me in a timely manner. Save yourself from the big franchise lots and stick with this independent. Thanks again!!!
I was looking for a Toyota Sequoia for weeks contacted several dealers across the Country but got no respond or it took them a week to send me additional pictures or info i needed since i was buying out off sate.
When i called Sams Automotive talked to Fira very honest guy. While we were on the phone he sent me all the additional pictures and info i needed immediately.
When we traveled to Colorado and saw a vehicle in person it was same as described. Thank You Fira definitely the best car buying experience.
I take my utility sports vehicle to Alpine Buick on a regular basis because of the outstanding service provided by the Quick Oil Lube Department. I also receive the same type of service from the repairs department, if my vehicle requires repair. Great job, technicians!
Steev was delightful to work with and made the process of buying a new car pain free. Definitely felt he was looking out for our best interest and was honest and strait forward. We would definitely refer friends and family to him for the purchase of a new car.
Brought my 2015 Fusion in for a couple of recall issues, which were successfully resolved. However, the low tire pressure notification light was lit and yet that issue was not addressed by cheicking/inflating the tires. The light is very big and cannot be missed (and they also commented on tread depth). Disappointed as I see this as a safety issue as well as an item that sould be addressed regardless.
The service department was sketchy at best here for a long time. I do have to state my last visit was much better. I arrived for my scheduled appointment and was horrified at the line of cars as historically they were very slow in getting to and returning my vehicle in a timely manner. This visit it was done early. They also did almost all of what I asked which is much better than usual. Historically they would tell me they rotated and adjusted tire pressure when in fact they did not check tire pressure. When I questioned why the gauges said it was off they said it was the gauge. I double checked when I got home and sure enough they hadn't done the work. This time they didn't replace a break light I had asked to have done but did get all the other items done and done well. Big step in the right direction! Thanks to whoever is now running service as the changes for the better are definitely noticeable!
Friendly experience and never pushes me away if I don't make a appointment. Recommended what my car needs by the book no scarce technics. Also fixes my car in reasonable circumstances never wait to long.
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