Used 2019 Ford Escape for sale near Ferndale, MI

Just want to say thanks to Greg for his commitment on getting me a very nice truck for a great price. Over the years I have purchased four trucks from Lafontaine and the service has always been great, thanks again Greg and a shout out to Tyler the finance guy.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Busy on the day we visited, but Kyle eas very helpful and informative once he was available

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.

I entered, 23-25 Toyota Camry awd, in search, and the first car that came up I asked to see it, got quick response and appointment. Then I came and did a test drive. Very friendly and patient staff. Then came again for trade in estimate. Less that couple weeks later I did purchase. I do wish there was more literature that could be reviewed, about different plans available, provided prior to final signing.

We have a 2019 Ford Escape ST Line made in Spain Fab Car looks great , goes great comfy , big enough for the wife n i n the pooch very happy with it 😉👍

Nice car,bought it in July 2021 had 24000 thousand miles.I am 77 years old always wanted a small suv.i have problems with it keep saying Low tire pressure i need to know why it keep on doing that i have to keep putting air in the tires.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Looking for good gas mileage and comfort. Also, looking for closer place to get service which Raabe provided. The reliability of the vehicle was also a consideration.

I purchased my 2026 Equinox RS AWD on 7/24/25 and on 7/31/25 it had a ?reduce acceleration, drive with care? warning on the dashboard. On 8/1/25 made an appointment with John B. and he was able to expedite the service, since it was a brand new vehicle. Turned out to be the oxygen sensor, which was replaced under warranty. I still felt like it wasn?t accelerating well, so I took it back in on 8/13/25 and John B. helped me again. Nothing was able to be duplicated and no bulletins are out, so I?ll just have to wait it out. Luckily I am still under warranty, but it?s just unfortunate when this is a brand new vehicle. I also spoke to Mike, the general manager and he has been very helpful with figuring this all out. He also had me bring it back in on 9/3/25 for service with Tony. I was told there?s a bulletin for low acceleration, but GM hasn?t put out any codes or repairs yet. They also put in a TAC report. So we?ll see what happens next.

Ron Zontini sold us a 2020 Ram he was very professional and courteous he worked with us on a few problems with the truck and took care of us pleasure to deal with him all in all a good experience

I recently bought a Chrysler Pacifica from Victory Motors. I had been shopping around and got sick of dealers always tacking on additional fees. I was able to come to an agreement on the phone (I live near Lansing) and when we got there, the Van was as described and John had all the paperwork ready to go. We were in and out in 30 minutes, less time than I spent at other dealers where I didn't buy a car. They made it very easy, would definitelty buy from them again.

Very satisfied with our experience. The car was as described and they were very responsive and reasonable to work with.

Best buying experience of my life! Extremely transparent the whole way through. It was also the quickest I’ve ever been able to buy a car. Everyone was so nice! I cannot recommend them enough. If you need to buy a car this is the place to go!

Erik Boyes is fantastic to work with! I will recommend Champion Hargreaves in the future to family and friends. Also this survey should not require more than 25 words it will deter people from doing the survey.

This dealership is the greatest in the metro Detroit MI and around the Toledo OH areas. I emailed thirty dealerships to negotiate on a 2025 Hybrid Toyota Camry. This dealership was the only one that would negotiate with me. It was also the nicest dealership. I negotiated with them on 1/27/25. That is a time period when dealerships should negotiate. Dealerships make bonuses based on monthly quotas, incentives, etc. Sales people are normally only commission pay in the car sales business. If they don't rnake there quota they need to pay back the dealership for a pro ration of there quota shortage. Please learn about commission only payment for employees. I emailed thirty dealerships to negotiate pricing on the camry. This dealership answered my many questions. They didn't push me to come into there dealership. They respected my request to communicate via only by email (until I was ready to make a phone call to the dealership). They still do not phone me after I phoned them and honored my communicate by just email. I didn't agree with a charge dealerships gives to customers. This dealership was the only one negotiable on that charge. When I received my new vehicle the tank was filled up with gas. It was also very clean. They also threw in some options with my negotiated price. Don't waste much time calling other dealerships. This dealership is the only one that will give you respect. This dealership is the only one that will be negotiable. The other dealerships did not even want to give me $1.00 off the price. Also, the dealership will give you the out the door price. The dealership will not do the usual games of pushing you for "what do you want for a monthly payment". Also, I wasn't lied to by this dealership. I caught at least one lie from one person at every other dealership. Normally, if i were talking to more than one person it would be at least one lie per person per dealership. I also shopped at dealerships for a used vehicle this past summer. i followed the same procedures. all of the same things happened to me this past summer. it is very sad and sick. sadly, in the summer time page toyota didn't have my sought after vehicle. after my experience in the summertime i was exhausted from the horrible experiences. i have to shop so that is why i'm back shopping for a vehicle. Please ask for Dominica Moore (Internet sales person) and Anthony Aquino (sales person) at Toyota in Southfield, MI. My gratitude goes out to both of them. Thank you so much Page Toyota - A. Hamilton

Will continue to go to Brad and the Serra Ford team! The process was seamless! Told them what I wanted and they delivered perfectly! Great experience!

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

Great experience all the way around great sales guy ray to the awesome finance mgr will definitely be my new dealership goin forward!!!!

Excellent Customer Service all around timely and efficient from the salesperson to the young man who showed me the technology end of the service. Thats all I have for today. This requires to many words that's my only complaint! It wouldn't take my city and state this took me another 15 minutes. Thats another complaint. The survey is annoying. Other than that your people are awesome.

Very pleasant buying experience. Everyone was very personable. All of our questions were answered and a problem was solved. Highly recommend this dealership. Kudos to out salesman Mr. Bell.