Used 2020 Ford Escape for sale in Elgin, IL

We bought a car for my son about 6 months ago and are really happy with the deal and everyone we dealt with. This week he had a mechanical issue and the warranty paperwork told us to call the dealership. When I called I was told I would be transferred to the service manager. He picked up right away, was great to deal with and within 2 minutes the repairs were arranged, all under the warranty. He was apologizing the whole time about the fact that parts are slow to get lately, which I understand. We had the car towed in, and an hour later they called for us to pick it up! all fixed!! I couldn't believe how easy they made it. Everyone we dealt with was friendly and AMAZING to deal with. Such a great experience for my son on his first repair! My family has bought 2 cars there and we will buy more and send friends!

meet all my need and more love to drive it i like the ride don't use a lot of gas fun to drive i just love everything about it

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

I went in not expecting to be able to come to a deal in the current car buying market; and was pleasantly surprised to be able to come to terms on the vehicle I came to look at. I was more than ready to walk and continue driving my well worn trade, but they worked with me and today I am driving new with no worries about what may go wrong next.

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

Zeigler Team is awesome! they are all easy to talk to and work with. Highly recommended!! We need people like these guys in the car selling world

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

Joel was great! He really worked with me despite all the inconveniences I was having. He was flexible, knowledgeable, and an all around cool guy. He put me in something I would be proud of driving not to mention nice as xxxx I appreciate him

This vehicle runs and drives nice. It has plenty of interior room for my needs. The seats are more comfortable than the more expensive Edge. The elecrronic transmission takes some getting used to.

Great service experience as always and a great sales experience recently when I bought my new Ford Explorer from Westfield Ford. Great group of individuals thanks again everyone who helped!

Jose Gonzalez is a great guy. He has experience in finance and helped me to get a good deal.

This is the first time I leave a review for a car, meeting the car dealership General Manager Alex and his Sales Manager Abe I was very impressed with them both, Alex was a fledging aviator when I first met him and a European mentality towards perfection, professionalism, and honesty along with Abe’s dedication to those ideals keeps Sherman Dodge as a number one car dealer in the Chicago area or even in Illinois. An example of this is as a senior I still like cars that are different and I picked a 4 wheel drive vehicle, to my surprise I was having difficulty driving the vehicle for I drove it like a pilot one hand on the throttle other on stick, which is keeping one hand on steering wheel and other on the gear shift which is a no no with newer vehicles. To keep this short Alex came out, got in the car and gave me instructions on how to drive the vehicle correctly. Along with a good trade-in allowance and receiving a beautiful vehicle, this is the dealership for all ages with high standards and integrity. Thank you for everything Alex for the aviator-type instruction and Abe for your commitment to customer satisfaction. Sincerely, W.B.

Everything went so well with Brandon’s help! Great experience, absolutely no pressure and any questions I had were very clearly answered and explained. Would definitely return again!

Purchased a 21' Ford Explorer ST. My sales consultant was Tom DePasquale. Sales manager was Paul Bochenek. And Ryan helped us in the business office with Finance. All were very professional, courteous and pleasant to deal with. I shopped a couple Ford dealerships and ended up at Napleton. They had a decent selection to pick from. I was originally going to go with a Ford 150 Platinum truck and wound up getting the Explorer ST. Tom was understanding and patient while I was making up my mind. The upper trim levels aren't cheap, so do your homework before heading into any dealership. I have had some bad experiences at dealerships in the past. This time was pleasant at Napleton Ford. Thanks guys!

My wife handled this one. She had no issues. We have had consistently good service at the Toyota dealer in Libertyville.

Since 2009 I have purchased 9 different vehicles from Westfield for business and personal use. They take the hassle out of buying a car and actually make it an enjoyable experience. The staff is very friendly and anytime I'm in for service they are nice enough to give me a free ride home so I don't have to wait until my vehicle is done getting worked on. You guys have earned a loyal customer

Got an oil change and there was a staff member Tony Caponi made sure I was taken care of very professional, he pronounce my last name correctly too!

My whole experience was good My salesperson Angie was new but did her best to show me the car that I was looking for as well as trying to get it in decent condition for viewing.

Great dealership to purchase a vehicle. Smooth process not forced. Thank you Erik and Jimmy P. Took delivery of my new 2022 Sentra thank you zeigler Nissan.

Great inventory to choose from and staff were well prepared to answer any & all questions to help you through the process.

It was an amazing experience Isaac was really professional and friendly i love myFord Explorer

I have a 2004 Ford Taurus parts are hard to come by but they always find a way latest problem ignition switch they re-built it to fit my keys Jim from service was very kind & knowledgeable

My experience with Ziegler was wonderful. Thank you very much Fiori for the best job with us. My girlfriend and I are so happy for got a new Ford Scape Hybrid. Thanks a lot 🤩🤩🤩🤩🤩🤩🤩🤩🤩