Used 2020 Ford Escape for Sale in Norwood, MA

For my wife, I purchased a Ford EDGE 2015 loaded model from Imperial Ford with the help of Dean Childs, Sales; and Lou Carvalho, Sales Manager. They allowed me to take the vehicle home, show it to my wife and then bring it back. Upon my return to the dealership, I told them we really liked the car but the price was not in our budget. Lou said, "Let me see what I can do for you!" Currently we had been paying $350 per month on the vehicle we were trading in. Lou and Dean offered me a monthly payment (INCLUDING a non-deductible 9 year/150000 mile warrantee) under $400!!! It was a no brainer. This is the second vehicle I have purchased from this dealership. In 2014 I was able to design my own Ford Mustang Convertible of which I drove away on my 65 birthday blasting my Beach Boys tunes as I drove home. If you are lookin' for a Ford, go H E R E!!!

I???m a new customer of Imperial Cars-FORD as of February, 2018. Thanks to Thomas D???Andrea (Tom) in the sales department at Imperial FORD for his great customer service from the initial greeting at the door. As I???m a person who asks many questions, Tom was patient and was able to answer my questions. Communications via email and telephone with Tom were responded to in a timely manner. At each visit, to Imperial Ford I was treated as if I???d been a customer for years. Tom was very easy to speak with and I would definitely refer friends/co-workers to Imperial FORD and they should ask for Tom. A shout out also to Santos Cruzado in internet sales. He was my initial contact with Imperial FORD for setting up a test drive on a vehicle I saw online. Also kudos to Beth ???The Registry Lady??? :) and to T. Miller (I didn???t get her first name) for doing all the leg work with the registry, insurance agent, etc. (`sorry T. Miller about the Escape- you would have liked it too.) She???ll know what I mean :) Everyone was very helpful. Keep up the good work!!

I just bought my 4th car from the Imperial Group. Although I purchased a 2018 Chevrolet Trax, I insisted on having Dave Bertulli from the Ford side as my salesman. Dave has sold me 3 of the 4 cars I've bought from Imperial over the last 8 years and I wouldn't work with anyone else. He has the rare trait in car sales of being honest with you about what he can and can't do for you, he won't tell you what you want to hear to get your money, he would rather build an honest relationship so you will go back to see him time and time again, as well as sending your friends and family to him.

My husband and I were looking to get an SUV. We had researched online and found so many at so many different dealerships. He had a coworker who suggested Imperial, which we had sent an email to already for a price watch. We decided to give them a try. Our salesman, Ahmad Alsabagh, was most courteous. We explained that we were interested in a specific 2014 Ford Escape Titanium. He arranged for a test drive, we decided to see what could be worked out with the finance end of it. He introduced us to Mike and he worked a deal that was agreeable with us. Wallah! Bought a new vehicle. We needed to transfer insurance and stuff, so we arranged to pick the vehicle up at 5PM. Then we arranged to bring it back on Friday for the detailing and to get the inspection sticker and the new registration. On that day we would receive a rental at NO COST and a voucher to eat at the Miss Mendon Diner (The Lobster Roll was AWESOME!) . Ahmad made sure we knew how to operate all the"little extras" in the car, taking the time to show us and explain them,. He even set the phone up on blue tooth for me! Our entire experience was wonderful. No pressure, no fast talk. Just pure honesty. That's what we liked the most. Would definitely recommend the dealership!

The service manager was very helpful and informative about the service work being done on my escape (replacement of my left front parking lens) ford recommend job for 2.7 hours , which was close to 4 to 5 hours . Great Job to the mechanic and service manager .

Keith extremely proficient with sales answered all questions honest brought me truck after i explained what i was looking for 1 look. Only ,,truck is a dream ,service he gave excellent explained truck. How tos followed up after purchase, had new truck in matter of hours so convenient. Keith should be recognized for quality service and i would recommend friends to dealer i leased new ¿ truck

The service of the explorer took about 1 1/2 weeks. But that being said the company called me several times saying it is being worked on and will call soon with results. The car came home driving like it was brand new. The office people were very kind as well as the mgr of service

I have been using this dealership for more than 20 yrs seemingly under different owners. This is the FIRST time I came away from the service dept with a sense of being treated like a valuable customer.

Service has always been friendly and attentive to my needs. They take the time to explain what is needed and why.

My service was done perfectly. They know me because it is the only place I get service.

Professionally-run dealership. Service was performed quickly and correctly.

Everyone here was exceptionally friendly and professional. Buying experience was super easy and smooth. Would definitely recommend to friends.

Dan Pepper is the guy to see, Dan is the man very friendly awesome to talk to he helped us out when other dealerships bailed out on us and kept giving us excuses. Within a couple of hours he had a whole spread sheet of what payments were, it was unbelievable the other dealerships couldn???t even do that. Dan even waited for us to come in around 6 even though he had to be somewhere at 5, now that???s dedication for a customer to make sure they are 110% satisfied. I have nothing bad at all to say about this Tasca Ford and their employees they are the best in my books. Ford will always be the best, no one makes a better quality vehicle since June 16, 1903 thank you again Dan Pepper we will send everyone your way I guarantee it. SOMEONE GIVE THIS MAN A RAISE! Vehicle Purchaced: 2017 Ford Explorer XLT

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Usually purchase new cars but many friends suggested we look to Linders for a quality used car. We were really impressed by the "no Pressure" sales man, Ron Stokoski. He was knowledgeable about the stock in the area we were interested and showed us a wide variety to pick from. After trying some out we selected a 2014 Lexus ES 350 and purchased it on the spot. Can't say enough about how we were treated and instructed on vehicle operation operation. Linders lived up to all the good things our friends said about them.