Used 2020 Ford Escape for sale in Owings Mills, MD

My car purchase experience last week at Academy Ford in Laurel MD was a pleasure. My sales associate, Ainoa Garcia, was cordial, professional and very knowledgeable with all the features on the 2019 Ford Explorer. She was a pleasure to work with. Her sales manager, Russell Hawthorne, also worked with me to make sure all my questions and concerns were completely addressed. I also stopped in the Service Dept. and spoke with service consultant Derek Watson with a few questions I had about issues with my old 2006 Explorer. It was great to get his input and future maintenance advice. He will be my go-to service advisor in the future. This was my first purchase from Academy Ford but it won’t be my last.

meet all my need and more love to drive it i like the ride don't use a lot of gas fun to drive i just love everything about it

I contacted the dealership for the car advertised, they told me that it was available, immediately we started the process and within days I took possession of my new SUV. Thanks Arnold and his team fir a job well done. Samuel Awoleke

This car met everything I needed. Has a very smooth drive. Has features I didn't even think that come in handy. Doesn't burn through fuel like other vehicles.Very dependable car.

Sada diggs saleswoman,was great to deal with.very good at what she does.had the answers to all my questions.I would definitely buy another car there.very honest not a pushy sales person.👍👍👍👍👍👍👍

Bought the 2020 Escape to replace a 2014 Dodge Dart, I had become disabled & needed a bigger vehicle. Shortly after my purchase I received 2 recalls, one for the stop/start system & the other for the backup camera. Having owned the SUV for about aa year I am fairly happy with it.

Employees are very easy to get along with. I am seeking employment with your company. Wayne Kronstadt does not no how to talk to people. The service writers are easy to get along with and the mechanics.

Very reliable vehicle, With plenty of space. It is comfy with great acceleration. I would most definitely recommend this vehicle to anyone. Try one out for yourself

My fiancé and I have been searching for the perfect 2022 Ford Explorer that fit our needs. Sales rep Cheniqua was an absolute perfect sales person. Listened to every word we said from the very first time we reached out via chat from their website. All the way down to us going there looking at the car and buying the car in the same day. I would buy the next ten cars from her. No pressured feeling and we had her complete attention the entire time we were there. Couldn’t of felt more at ease with the situation!

This vehicle runs and drives nice. It has plenty of interior room for my needs. The seats are more comfortable than the more expensive Edge. The elecrronic transmission takes some getting used to.

Century repaired a broken skid plate in October and it was broken again by oil change company - Valvoline. Century repaired it a few days ago at no cost. I am a big fan of Century and this is where I will come for repairs and to buy a new truck. World class service.

I'd like to thank service advisor Eric Eberhardt, and the Bob Davison team for helping me with a vehicle emergency. My fuel pump was faulty, and without a appointment they managed to work me into their schedule . Thanks again guys, you always come through..

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

As always, Vitalyi is the most personal and friendly service advisor I have come across. Many thanks for getting me in and out so quickly when I came by unscheduled with a tire that got punctured by a screw and was not repairable. Vitalyi noticed that I was close to our first service and suggested his team could take care of that as well to save me a trip. Well done! Guido B.

Absolute pleasure to work with! Hugh Hanley, Craig Fitchwell and team are the most friendly group of people. They really go out of there way to get you a great deal. I've bought multiple vehicles from Plaza Ford now. I can say without a doubt, I recommend them "10/10"

Only negative was there were no first responder,military insentives they expired day I went in so there was not negotiating with price Great salesmen and inventory.

Koons has excellent service @ the best prices compared to local vendors(dealerships). Kacey B. is our awesome service advisor & always goes the extra mile for our family’s vehicles! Thank you entire Service Staff!

Run don't walk to Norris if you need a car. See Stan Ma They got me exactly what I wanted including the color for the best deal I was offered