Used 2020 Ford Escape for sale near Owings Mills, MD

Was in the market for a specific vehicle to fit our growing family. Great service from the online environment to the showroom. Would thoroughly recommend this dealership.

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

On 12-23-24; I had the pleasure of working with Darren Badillo (sales rep), Corey Davis (GM) and Stacey from the finance dept. When I say I received A1 service would be an understatement. This dealership and the employees made buying a car seem like walking in a pizza shop and ordering a slice of pizza (that simple). We got started at 10am and I walked (drove) out at 10:48am with a 2019 Mercedes E53 AMG. I highly recommend anyone looking for a vehicle to buy at VINS MD and ask for Darren.

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Wendell Braxton was great he got me in an out and at a reasonable rate!! Great job Wendell

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

My vehicle was brought in for the Customer Care Service program, as well as, two other items. My vehicle was promptly taken in and the work was completed in a very reasonable amount of time. As sion as the work was completed, I was notified and my car was waiting for me, so that I could be in my way. Thank you to the Service Department for making this an easy in and out!

I came in to have my Customer for Life oil change. It was found that I needed additional services. Tony was AWESOME!

Everyone at Jones Hyundai was very professional and attentive.My salesman Charles was very good and made me feel at ease , and was very good at explaining all the features of my new vehicle.

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Received exceptional help and service from sales consultant Paul Gallo. If you want a laid-back, not pushy sales, for a used or new car, I only recommend Paul and his associates at Heritage Mazda Bel-Air.

Coming into the experience, I expected there to be attempts to manipulate or to be taken advantage of. Unfortunately my pervious experiences have driven that mentality. This experience was a revelation. Every member of the sales team was professional yet approachable. They found the right vehicle and made every step easy and understandable. Our salesman Charles had knowledge and charisma. There was never pressure. He just presented us with facts and let the product sell itself. The sales manager gave us the best offer hands down and we shopped the entire state. Charles and the Chevy team educated us on the car and the systems it boasts. We are extremely satisfied customers and would be willing for let anyone know about our wonderful experience. Thanks again Sports Chevy Team. Continue you excellent work. P.S. I know this sounds like a review written by the company but I assure you this is a real customer with a real experience.