Used 2022 Ford Escape for sale near Algonquin, IL

Great experience. Alex was a charm to work with for the truck I been wanting.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

When I went to purchase a vehicle, they showed me what they had in the model & color I wanted. They had the largest selection of Lincoln Aviators which is why I went there.

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

I recently had the 20,000 mile service performed on my RX350. Everything seemed fine except for the slight odor of oil I noticed when driving. A week after the oil change my husband and I left on a trip. 600 miles from home the ?Engine oil is low? warning light came on. We were able to get off the interstate and to a gas station in less than 10 miles. When we checked the oil level it was barely registering on the dip stick. We discovered that the oil cap had not been replaced after servicing was completed. The entire engine compartment had been soaked by the oil spraying out of the filler tube. I called Arlington Lexus the next day and discussed this situation with Tom Prondzinski. He was a perfect gentleman. First he apologized for this mistake happening. He had me contact the Lexus dealer at our destination. He worked with that dealership to have my vehicle throughly checked and cleaned up. Mistakes happen. I could not have ask for better service to get this mistake made right. After my car was serviced Tom took time to call me and make sure everything was straightened out. I think it is the sign of a good dealership when they take responsibility for a mistake and work to get it straightened out.

Thank you, Fabiola, you are the best, a person who knew how to cover all my needs, and who could offer me everything I asked for, a person who makes you feel as if you were part of the family, always friendly, and with a smile ahead, a excellent service from 💯

Wow so impressed amazing customer service. Great cars must visit they go over and beyond to make you happy and satisfied.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Everything went well. Only took 2.5 hours from in the door to driving home with a new car, including a trade in and financing.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

My experience pertains specifically to the Ford service department - not the actual car dealership. So this place is clearly under new management. After getting some ridiculous estimates from other mechanics and body shops, I decided to give this place a try…. I got outstanding service from Pat Gavin. He quickly got me estimates which confirmed my suspicions that the other mechanics were trying to gorge me into paying for a bunch of unnecessary repairs. Pat & team were able to fix several problems that had been lingering on my car for several months. I always postponed getting these things fixed because other mechanics wanted literally $5-10k for what seemed like small issues. I’m ecstatic to have finally found someone in this industry that conducts business with (1) integrity and (2) high standards in delivering quality! It’s such a relief to know where to go to get my car fixed without getting guided into a bunch of high priced and unnecessary work. I also got my car back cleaner than when I dropped it off!! Everything from the service to the price to the quality of the work exceeded my highest expectations. 1 month later my car is running as good as new. If only everything in the auto industry (particularly the service & repair industry) was run this way.

David Fitzmaurice was our sales rep. He was informative, helpful and worked diligently to make us happy. A good place to shop and negotiate.

Very smooth experience. Seann is an excellent young salesman. Darien will do anything to work with you. Erick, the manager is very accommodating. A++++ dealership.

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

McGrath Arlington KIA was professional with no hidden charges. Petros knew his cars and answered all our questions. We highly recommend McGrath Arlington KIA.

Samuel Brennan at Ogden has responded quickly to every question. He has been patient, which is important because I live two states away and can not physically inspect the vehicle of intetest.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

My experience w/Highland Park Lincoln has been quite satisfactory....expecially the Service Department. But, it is a thirty seven mile drive to get there.