Used 2023 Ford Escape Active for sale near North Riverside, IL

Our experience at Phillips has always been a great one. This is our second purchase with them and will likely come back for any future car purchases. Jaime was great to work with and answering all our questions and willing to get the answers to questions he was not able to answer. We are vey pleased with our purchase and the great service we recieved.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Rebecca was a great help, she answered all my questions, kept me updated, telling me what to expect & I was out the door, Yes I'll recommend them

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

The process was very easy and quick. Kenny really helped out a lot and got us exactly what we were looking for. Definitely will be coming back in the future and recommending to others.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Excellent experience this past weekend. JC was very helpful during the entire process. Highly recommended

Salesmen and all staff were helpful and worked with me on a great deal for the Gladiator.

I went to Hawk St. Charles with the intention of just looking at the Broncos. I test drove 2 . D.J. Was my salesperson . He was so well informed on both vehicles. Showing me all options. I easily made my decision to buy the Big Bend Sasquatch. I got a great deal. I couldn?t be happier with my purchase. I?m obsessed! Thank you to all of Hawk Ford St.Charles. I will be recommending you to all my friends and family.

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

The dealership did an excellent job. Mr.Kelly and Mr. Panos were very easy to deal with. No xx here just rock bottom prices. I would recommend this dealer for New or Used cars.

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

After my 2023 Lightning (purchased from Fair Oaks) was totaled in an accident, I sent requests to 5 local dealers for bids on last and final price on 8 trucks. I wanted to be able to walk in, write a check (100% cash sale, no trade) for the bid price, no negotiations or up selling. If would happen, I was going to walk out. Fair Oaks was the only dealer that respected my request, others either got into process to ask for me to come in for price, tried calling etc. I was glad they did as I was extremely satisfied with experience with prior purchase. Abraham took lead and completed the task, I walked in, took the truck for a spin around the block and he had all the paperwork to sign off accepting the offer. Terrence in finance (who I worked with on prior purchase) was able to transfer my extended warranty over, no up selling, presented all paperwork to sign, I wrote the check and out the door.

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

Westfield?s service department is awesome. My entire family love using their pickup and drop off service for service on all our vehicles. It?s simple so easy and convenient!

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

They were very helpful, answered all my questions, very professional Took their time to explain everything to me

It was a fast and easy process. John Czec was very helpful and straight to the point. Overall, I had a good experience at this dealership.

Everyone involved with the selling of my car was wonderful! Kind, professional, and great about repeating anything that wasn’t understood.