Used 2023 Ford Escape for sale near Monroe, MI

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Shane smith was awesome. Seamless transition from start to finish. I highly recommend Shane and varsity ford.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Tom Bires was my Sales Rep. I rarely leave reviews but thought this was appropriate given the exceptional experience I’ve had with him at Brondes Ford Lincoln in Maumee OH. Tom exceeded every expectation by going above and beyond through the entire sales process. He completely changed my perception of the car buying experience. Based on this I’ll be taking the longer drive to see him for all my car buying needs, and as long as he’s around. These guys know how to treat the customer and it’s great to see!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I am always being taken care of with efficiency and politeness. Jim Szmeckli- mechanic and Tony - service lead, always do a Great job. And the wait is never too long.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

I have bought 4 cars from Grogan’s Town. My Mom has bought 2 cars as well. I highly recommend them. They follow through with promises and I am a customer for life.

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

Trevor went above and beyond expectations during the purchase of my new ford bronco. Would highly recommend him and this dealership for your new or used car needs.

customer service was pleasant experience, friendly helpful staff, nice building, good selection of vehicles, walked me through the process, gave me a couple of courteous call toke sure I was ok

Excellent service quick process I would recommend this this dealership to anyone. Easy to work with

Best parts department ever! I get all my parts from there. Everybody's super nice answers every question I have. Super employee of the year is "Carl" I wanted an oil change before I went on a trip and I always come to your dealership to get it but I couldn't get an appointment as fast as I wanted. Went to two oil shops and they said I need it full synthetic oil. So I called the man that knows all Carl and he told me that I needed a synthetic blend for my F-150. I got my oil and filter from him also battery wiper blades even changed the batteries in my key fobs. He then said his wife is getting a new F150 truck. Now I'm thinking I want a new truck just got a convince my wife! I have 2016 f150 with 80,000 miles on it. I'll probably call Carl to see how can I convince my wife! Lol! Put salesman on his job title too! Thanks to ALL in Parts department! Rod

Just purchased a 2022 Ford Escape from Varity Ford in Ann Arbor. Our agent Tomm Eady was most helpful in facilitating the transaction. Most welcome was the personalized delivery of the car to our home . We had some concerns that were promply addressed. The service provided by Varsity was outstanding. We shall recommend Varsity to our neighbors in Walled Lake. Hats off to Tom and the entire Varsity team.

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

Great dealership experience as usual.. dealership seems to be leaning more toward excuses and lack of options since Ford continues to eliminate desired vehicle models... heading toward limiting customers to the point of brand switching .. as much as I am die hard Ford, I see why customers are shopping elsewhere ..not EVERYONE wants an F150..!! Stop shoving battery vehicles down everyones throat!!!

Brought Ford Escape in for several items on Feb 19. Chris Graham was very cordial and helpful with service. So nice to have car working well in this weather!

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea