Used 2023 Ford Escape for sale near Monroe, MI

Picked up my new Ford Outer Banks Sports Bronco a little over a week ago and I just love it ! This was the first time in over 50 years of buying a car that I had to order a car and wait almost 3 months for it, but it was so worth the wait ! My salesman, Jim Flynn, made the process so easy, from ordering the car, to the day of delivery. Thrilled with the color I picked out (Area 51) and so glad I went with the black top -- it really makes a difference in the way the car looks. Could not be happier with my purchase.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Shane smith was awesome. Seamless transition from start to finish. I highly recommend Shane and varsity ford.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

The sales person, Eric Durfee, was excellent. He even came to my house and took to the dealership to pick up my new car. He was Very easy to work with and explained everything to me and answered all my questions.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I am always being taken care of with efficiency and politeness. Jim Szmeckli- mechanic and Tony - service lead, always do a Great job. And the wait is never too long.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

It went smoothly. I had some concerns that were addressed in a friendly, informed manner.

I have bought 4 cars from Grogan’s Town. My Mom has bought 2 cars as well. I highly recommend them. They follow through with promises and I am a customer for life.

Tom Bires was my Sales Rep. I rarely leave reviews but thought this was appropriate given the exceptional experience I’ve had with him at Brondes Ford Lincoln in Maumee OH. Tom exceeded every expectation by going above and beyond through the entire sales process. He completely changed my perception of the car buying experience. Based on this I’ll be taking the longer drive to see him for all my car buying needs, and as long as he’s around. These guys know how to treat the customer and it’s great to see!

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Great dealership experience as usual.. dealership seems to be leaning more toward excuses and lack of options since Ford continues to eliminate desired vehicle models... heading toward limiting customers to the point of brand switching .. as much as I am die hard Ford, I see why customers are shopping elsewhere ..not EVERYONE wants an F150..!! Stop shoving battery vehicles down everyones throat!!!

Our salesman jason is wonderful. He has always gone above and beyond for us. And made sure we got exactly the car. We want to with a payment we could afford. No matter how many questions he would sit there and answer him all. And make sure we were satisfied with the decision that was made. Rob and finance. Made everything so easy. No pressure. This is our third vehicle from Jack Demmer with Jason. And we've always been very satisfied.

Getting service on your vehicle is never something you really want to do, but you know you have to at some point. This staff makes it nice and easy, and even pleasant with smiles and "how are you". Making certain you know where to go while you wait for you service needs. From drop-off to office cashier and all between, thank you for the excellent service

Just purchased a 2022 Ford Escape from Varity Ford in Ann Arbor. Our agent Tomm Eady was most helpful in facilitating the transaction. Most welcome was the personalized delivery of the car to our home . We had some concerns that were promply addressed. The service provided by Varsity was outstanding. We shall recommend Varsity to our neighbors in Walled Lake. Hats off to Tom and the entire Varsity team.

We talked with Mark and made the vehicle was still available for Saturday he was off so we dealt with Rick and from start to finish it was great, Our financing was done with Beth and she walked us though all of the paperwork prior to our signing anything. This has been the best experience we have ever had buying a vehicle

Good communication and great customer service answers all questions that I had about the vehicle and how the process goes thanks a lot Tim Shea

Salesperson Lance had 35 yrs experience as a car salesman and was awesome. I highly recommend getting your next car at this dealership and ask for Lance. My wife and I purchased an RS Blazer with no hassle and very quick. Total transaction was less than 2.5hrs. Will go back if they have another vehicle that I’m interested in.

First of all, this was not our first purchase or experience at Southgate Ford. My wife and I have leased vehicles before and were very satisfied with the excellent customer service we received from the time of purchase and when we brought our vehicles in for service. We are very pleased with Southgate Ford! and will continue to do business with you.