Used 2023 Ford Escape for sale near Munroe Falls, OH

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Eric made the buying process as easy as possible! I?ve always bought cars from family, never a new car for myself. He made me feel comfortable and made the buying process fun! My fianc� wants to go to him when he?s ready too.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I just purchased a new vehicle from Spitzer Ford in Hartville Ohio, and it was BY FAR the best vehicle purchase experience that I’ve ever had. My sales consultant, Jeff Handy, was phenomenal. Other dealers were unwilling to discount the vehicle that I purchased, but not only did Mr. Handy discount the new vehicle, he also offered me significantly more for my trade than other dealers, and did so without any agonizing negotiations. The Finance Manager, Rich Ruby, completed all of the paperwork in less than ten minutes, which I didn’t even think was possible. Seriously, it was like a magic trick. Not having to wait around and getting to drive away almost immediately in my new truck was awesome. There are a lot of Ford dealers much closer to where I live in the Columbus area, but I will absolutely and without hesitation drive over two hours (one way) to purchase my next vehicle at Spitzer Ford. Outstanding customer focus.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Was in the market for a pre-owned vehicle. After searching for a few days, ended up at Valley Motor. My salesman, Kevin, was very congenial and gregarious. Walked me through a few vehicles with a test drive in each. He wasn't pushy but was very eager to meet me where I wanted to go price and model wise. We struck a deal and signed some paperwork. I had unfortunately ran out of time that day, so had to pick up the vehicle the following day. Kevin was not working that day, but set me up with Kyle the previousday, who also did a fantastic job of taking care of me and my disabled father. I'll always remember a dealership, whether they treated me well or dropped the ball. Because of both Kevin and Kyle treating me so well, as well as my disabled father, I will definitely shop there when I need another vehicle.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Good dealership, would recommend to anyone that?s looking to get a mustang. Good price. Josh helped me out to get everything done. Customer service was great!

Very helpful and professional I would recommend anyone to this dealership for any service and help with getting a car

Very good as always thanks to Candice and her caring ways she made sure that my car was serviced and made sure that l knew what was going on and made sure all my needs were met. That you Candice you are awesome.

Just got a new Mazda thus week. I have had Mazdas since 1992 and never disappointed. They are dependable and reliable. The only time I have had any problems was when I was rear-ended by a semi years ago and even that was not the fault of my car. They are a dependable vehicle and not bad on price or looks! The staff is knowledgeable and friendly.

Very easy to deal with, no games, got a great deal and shipped to Florida

The salesperson was helpful and answered all my questions. We were able to complete a test drive and look at different option and modals of Subaru Outback's.

Perfect experience, had everything ready when I got there . Looked the vehicle over test drove it signed a few forms and out the door

Service was excellent but sadly only temporary, not their fault though. They certainly did their best with a pesky problem. I appreciate their efforts very much!

We had purchased a previous vehicle for our son in 2017. After researching vehicles, we were called by another dealership to see a vehicle and were not treated respectfully. We decided to drive to Burton and visit the Preston Kia dealership. We were immediately greeted by James Cain, one of their product experts. He quickly worked with us, offering a very fair trade-in value, and worked diligently to secure financing for us. We could not have been happier with the entire process, and we heartily recommend James Cain and the Preston Kia dealership for their professionalism.

CJ was a big help on finding my vehicle. Hard working and very knowledgeable. Thanks CJ!!!!

Luke went above and beyond to make my car buying experience great. I will be contacting Klaben Ford and Luke for my next car purchase.

Great dealership! No additional add ons and no pressure sales. Very helpful in helping you find the right vehicles. Handled all issues promptly as soon as I brought it up.

Drove 5 hours they got me and out Everyone was great The vehicle was better than expected The process was non pressure which I prefer If they have another vehicle interested in I'd go back

I have never been so happy on how Brian Breez helped me get what I wanted!!!! I want to say thank you once again on everything that you have done for me!!!!! I am very grateful and blessed to have what I wanted!!!!! Your one awesome man and of course you could of not did it without GOD so thanking GOD as well. Breez your the best!!!! James thank you as well you were awesome as well and very patient with my son and I you handled everything so professionally and calmly., You all are very friendly and beautiful smiles and just one big family is who you all are. Keep up the good work Breez!!!! Yes I am and have told people all about you Breez and James. Glad I came and thanking GOD that I listened.♥️

I had a great experience buying a Ford F150 truck from Robert Bryant at Spitzer Ford in Hartville.

Greatly appreciated the Park ford family.Always have helped in every way possible to figure out best lease, purchase options available.Service department could use a tuneup, but all in all thankful for our leases.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool