Used Ford Escape Active for sale near Bloomfield Hills, MI

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

I was great Sale person and loan department. Bend over backward to get me the loan. I think is great that they are give me 24 months or 24000 for major problems Loan company is give 3 months for car payment

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

I was beyond impressed with my experience at Royal Oak Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! The finance department spent a ton of time looking at options and building a plan that worked for me. I will be back when it’s time for my next car!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

As always, Brian Crawford from Bowman Chevrolet gets the Job done! My 2025 Silverado is Beautiful and the purchase was Stress free and felt easy due to his Great Customer Service! Tks again Brian 👊

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Although I had some issues with the closing a call to the manager and it was resolved within the hour. The salesman was great!

Great service as always! We can alway count on Mike H. to take care of us and we enjoy the visit. We also love our Ranger as it is the perfect vehicle for our son.

Went above and beyond to send me a real time video of the vehicle, very helpful since I’m 4 hours away. Truly appreciate your help!

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

I truly appreciate the outstanding service and care that MR. SAL QAQISH provided, it made my visit a positive experience. MR. QAQISH were incredibly knowledgeable and patient, making sure all my questions were answered without feeling rushed If you need reliable service, I highly recommend visiting Southgate Honda and asking for MR. QAQISH You won't be disappointed! Thank you again, MR. QAQISH, for your exceptional service! Keep up the great work

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Great place for service and sales ?. State of the art,very well organized business.

My experience met my expectation from my service representative to the closing rep who always provide professional and trust services. I will recommend Dean Sellers to anyone looking for a new car.

Franco Esposito is a great salesman. He took over for my old salesman who retired and has been a great replacement! Very helpful to help make my decision and great communication!

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

My insurance company recommended Jack Demmer Ford to have some body work done. They were great!!! Texted me regularly to keep updated and finished my car repairs on time. Car looks wonderful and they gave it a really good cleaning inside & out. I will definitely use them again!

The whole long distance purchase went very smoothly. Very professional and efficient team. We did drive up to pick up our new car and were given a thorough briefing and demonstration on our car. Thank you Greg for a wonderful experience and the knowledge you gave me made me feel comfortable enough to drive home.

Have been with this dealership thru 7 Cars. My sales person John Trahearn Is the best. He takes great care of me In that he makes sure I receive the best deal. If I need service they take care of it with being courteous and Helpful.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

David Knuth treat me very well. He was very patient and listen to me. Thank you Mr. Knuth