Used Ford Escape Active for sale near Harper Woods, MI

I was totally amazed with my experience still in shock how Tim Shea got me in the SUV I needed because the one I wanted had less mile 18k but the banks wanted a larger down payment, but the SUV I got still was the same model and had under 50k miles on it, and less money also I love the color of the interior and key point is it's more space for my children. I want to thank all who helped make my day.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I was pleased with the sale of my new lease and I sent my son to purchase a new vehicle also that says a lot

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I am always being taken care of with efficiency and politeness. Jim Szmeckli- mechanic and Tony - service lead, always do a Great job. And the wait is never too long.

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it

Recently traded in a ford fusion for a Dodge Charger, Rob and Tyrone made the process super easy, this is one of the nicest dealerships I’ve ever been too, I highly recommend.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Jason helped us from start to finish. He was confident, knowledgeable and supportive. He did all this with a great sense of humor and personality! My wife Rosie and myself could not be more pleased with our experience.

When I asked about a particular automobile online, Joseph responded almost instantly. His quick response time and willingness to answer all of my inquiries set the tone for a positive purchasing experience. The next day, I returned to the dealership, where Joseph had the car ready for me to test drive. His attentiveness made the entire process go smoothly, and I'm quite pleased with the automobile I ended up acquiring.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Everyone was inviting and helpful. Charlie Green assisted me throughout the process and was extremely knowledgeable and made everything easy!

Lou Marchesi is my go to salesman. Always a professional. Works to make sure customer gets what they want from the lease plan. Always a pleasure to have Lou take care of our leases. The front desk is super friendly when we come in. Again, all in all a excellent experience with Avis Ford!

Are sale man was very nice and he went over with us and explained every thing about the car that I purchased.

We went to the used car lot to see if they had anything we may be interested. Our salesman Keith listened to us and showed us a beautiful 2019 Ford Edge, that we ended up buying! We were very pleased with Keith and all his knowledge and would go back to the dealership again!

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

Such an easy process! Communicated with the sales rep what I needed and was on a time crunch and they made it happen. Was in and out of the dealership in record time. Also, their finance manager was able to work extra deals on my behalf, which was fantastic coming in at a lower price than I anticipated with warranty and gap insurance included, absolutely fantastic! I would most definitely recommend this dealership, as well as my sales rep Josh.

Jake Leal was awesome—- J recommend him if you need a new or used car!

Jeff and Brady were great. From start to finish, it was the best experience I have had leasing a vehicle. The dealership itself gave you a friendly vibe as soon as you walk in.

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.