Used Ford Escape ST-Line for sale near Deerfield, IL

Arnela was wonderful! It was my first time buying a car and she made my experience so easy and pleasant. Arnela was extremely thorough in making sure I understood the process and all that I would need to make it go smoothly. She was also fun and engaging and hilarious! I enjoyed working with her so much and am so appreciative for her help in making this such an easy and enjoyable experience!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Kamal was very friendly, helpful, and knowledgeable. He made the car buying process the best we’ve ever experienced. We appreciated how patient he was while we decided which vehicle was the best for us. We are very happy with our choice and the dealership is top notch!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Dragon was very knowledgeable and helpful. I hate buying cars, Dragon and the sales Manager Mike Teleske made the experience experience easy and painless . I would recommend Dragon and Mike To anyone looking to make a purchase.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

We have received very good service with Theresa and Dj. I love my Jetta and they were so nice and gave us a free gift too

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Went in on Saturday and sat across from Mike in sales. I knew what I wanted. They had it. And offered it at a fair price. After the test drive he ran some high level financing numbers and we agreed on an overall purchase price and my trade in price. But before we agreed I told him I want to be OUT THE DOOR ASAP. No extra conversations. No additional warranty sales pitches from finance. Let’s get this done. Scott the manager came over and told me he’d do everything he could to expedite the process from this point forward but they were pretty busy (being Saturday). All said and done they’d washed the car, put in some more gas, sync’d my phone to the car, and ordered a vial of touch up paint while I did the paperwork with the finance guy. Like promised -in and out in about 90 minutes total. Very happy and would recommend the whole team!

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Alex is the man to see he knows his vehicles. Easy to talk to great customer service, he finds the vehicle you need. Alex help us in every aspect. Would highly recommend this dealership and recommend you all to see Alex.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

It was my first time buying a car and Cruz & David were very nice and got me a great price it was a great experience and in the future I would definitely go back and purchase another & I will recommend the place to all my friends and family

The sales team was a pleasure to work with. I’m very happy with my purchase. They made the transition a breeze.

Had a Great experience with Dorian Barbus as he was professional and everything was as promised when I picked up vehicle. The rest of the staff was just as pleasant as well! Thanks Again

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Andrew Doyle at this dealership was amazing to work with. He was soft spoken, detailed yet concise. He was influential in making a deposit for a purchase. I had to pull out later for other reasons. But I give high regards to Andrew’s work.

my parents bought a new camry back in 2016 the salesperson Greg recognized them right away when they walked in we came back to sell the camry because my parents wont be driving anymore even though we werent buying a car they treated us very well and were fair to my parents. big thanks to Greg and now i might buy a new camry from this dealership though i live in Indiana.

We went in to test drive a ford mustang convertible. The dealership had a great selection. The buying experience was fantastic. I highly recommend the dealership and specifically Mark & Joanne.

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Mark and Chris were great. Chris got the estimate done while I waited. Mark worked with Progressive to get quality replacement parts for the repair. Their 2 guys, Patrick and Rolando did excellent repair work. The Escape looked great. I highly recommend Willowbrook Ford body shop if you need work.

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

Thank you to Teresita and Money Carlos they were great and provided great customer service to our family. We love our new 2018 Journey! Keep doing a great job friends!