Used Ford Escape ST-Line for sale near Oak Brook, IL

Frank was very helpful in diagnosing the problem and also scheduling the service appointment, ordering parts and everything was covered under warranty with the Minimum deductible.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

A new 12 v battery for my electric Leaf. That battery lasted almost twice as long as accessory lead-acid batteries in my past gasoline cars. Five years until the first maintenance. The Nissan dealership is a comfortable place to wait for testing and replacement to be done. Staff are polite and straight talkers.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Amazing Service one would expect when purchasing a vehicle including the amazing service department. It’s one thing to be happy with the vehicle you purchased let alone liking the salesperson involved, however what truly sets this dealership apart is its continued level of service that continues after the purchase, particularly from the Service Department. The Service Manager, Ron is truly polite and helpful and when it comes to customer service and satisfaction Jorge Quevedo is the man. This is definitely not your typical service department nor dealership as there level of quality of service separates them apart from any dealership and I would highly recommend them to anyone looking for a vehicle!

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Joey was good to work with as we as the staff, thank you- would go back again

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

My salesman was Jason he was awesome I told him everything and had a time I needed to be out he delivered not only that but I got my car and paper work in less than 2 hrs so happy and excited Staff was very nice

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Family Hyundai always exceeds my expectations! They are professional friendly and efficient! From the porters to service etc….they are an awesome dealership!!!!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Expectations were set and met on a Saturday with college football on. Two separate seating areas in case you wanted the option to watch something else. There's also a kids' area if you have a little one who needs to be entertained for the time you're there.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Jose gave me exceptional customer service from the moment I walked through the door! I have been a customer of the Romeoville Toyota for quite some time and he treated me as such. I would recommend anyone to go see him for your next purchase.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Mario did an awesome job with the customer service and did not feel pushy at all. Mario did everything he could to make a great deal that my wife and I could agree on. Mario and I connected so well that we decided to network after. Awesome customer service and awesome people. Thanks again!

They promptly contacted me , answered inquiries & offered helpful advice . Courteous & informative-- I have no complaints.

Dan P and staff took great care of my maintenance needs on short notice. In/out quickly. Thanks guys!!!

We've worked with Tony before & he is very knowledgeable & knows just what we like.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Great service department! Would recommend for tremendous value and friendly staff! If you have a Mazda, come here!!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Online purchase, took about an hour. The vehicle was delivered the next morning. Never left the house 😊

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

Amazing experience, i recommend them as I’ve been shopping around for a while and they were by far the best!

It was an amazing experience, I'd highly recommend Castle to friends and family!! I drove down from Wisconsin and it definitely was worth it.

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I just purchased a Chevy Suburban from Hertz Car Sales in Des Plaines Illinois. it was a great all around experience. Rocco was my sales representative and he did everything that i asked. He was responsive and my the whole experience very easy. Len was the sales manager who handled all of my paperwork and that could not have been easier. I would recommend this dealer to all of my friends. A very easy experience

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Diane was great she made my experience fast and welcoming. I would recommend her to anyone in the market.

Excellent service, quick response to my questions, honest straightforward answers, sent me valuable additional pictures