Used Ford Escape for Sale in Decatur, TX

Over the past 20+ years we have purchased several new and pre-owned vehicles from James Wood Motors in Decatur. Without hesitation, we continue to refer our friends and family members to this amazing place because we know they will be taken care of . We have also been loyal service deprtment customers as well! Love our service advisor Zach Rhine! He is amazing!!!

Found out if we turn the traction control off we get 33 mpg. The vehicle rides nice. Not as much room as our Windstar had, but still pretty nice and seats 4 comfortable and can seat 5. Got the aspirated engine as wanting nothing to do with the turbo. Have not had that long, bought used with around 18K miles, but so far pleased with the vehicle. Nothing fancy, the S model, but seems to be decent transportation.

Our experience with Patterson started with an online inquiry. They were quick to respond and we decided on a great price that day. We drove in from Amarillo for the exact car my daughter was looking for. Everything was just as posted. From speaking with Brian by email, to the Salesman Jim, and on to Michael for the financial; it was a great experience. Definitely worth the drive.

This suv has met all our needs and is very comfortable. Easy entry and exit. Smooth ride and has great vision. Handles well in traffic.

My 22 year old daughter was in Texas about 15 hours away from home and was trying to come home when the axle on her jeep patriot broke...of course she started freaking out cuz she didn't know anyone and had no where to go...chrysler towed her car to this dealership and they had told her since it was Friday afternoon and about to close that it would he tuesday before they could look at her vehicle so if course she calls me (her mother) freaking out more...i call the dealership and first speak with damon and explain the situation and he assures me they will take care of her..they gave her a loaner right away to be ablento get to a hotel...theu look at her vehicle right away on Saturday and go pick up the axle she needed from somewhere else...colton was the advisor that has to deal with my not so patient daughter...he made sure that she got back on the road that afternoon...thank you for helping a stranded young lady so she could come home..

This vehicle so far is just what I was looking for.. Not sure yet how it performs in the snow hopefully it will be great seeing I live in the country with hills and etc..

I had a great experience from beginning to end. My truck was completed in a few hours and the service rep called promptly to let me know. He let me know exactly what was done and when my next service was due.

Fit my price range, does everything I really need a car for, will be able to tow a trailer for fishing and duck hunting and was thinking I need a truck, but with this car there is enough room to get the boat, decoys, and gear to the river bottom and back.

Terry was great, he was the sales person that assisted me on finding the vehicle I wanted. Alberto, the sales manager, helped me on getting a great deal. All I can say is, I had a great experience, the whole process was easy and pleasant. I will definitely recommend my friends and family to Sign it Drive it. Thank you again for the awesome experience.

This car meets all of my needs. It is roomy and comfortable, drives very smooth, and has little or no blind spots. I have only had it for a couple of days. But I live my car!

Found them on Cars.com. Fast call back with lots info. I went in for a test drive took it to my mechanic, it all checked out fine. They ordered me extra key Fob along with front pumper trim which I wanted replaced. Highly recommended. Great customers service and follow up.

Thai is the best car I’ve owned has everything I have ever wanted came with every option possible would buy the new one when I go to get again

I found the dealership through a very thorough search of all the used A5s in the Dallas Metroplex. They had the best deal I could find and they worked with me to get my trade valued fairly to make the deal work. I feel I got the best possible deal on a lightly used A5. My buying experience was painless and communication was awesome. Ask for Michael Young and Nathan Glass for help finding your next car. If you get the good fortune to be checked out by Ben (finance) it was the easiest and most enjoyable time I've had buying a car! All good 5 stars!

Very well designed, for safety, comfort, features, roominess, and looks. We are very happy with what we got for a price that is within our budget.

Bought a 3 yr. old grabber blue Mustang from them and have to say, car was almost like brand new. I have been a automotive technician for over 24 yrs. and when I saw the car and inspected it, had no issues with anything. A few paint chips were missing, (BUT ITS IS NOT A NEW CAR), but no mechanical issues or complaints. Very happy with purchase and transaction process, everything was explained and in writing. Will do business again with them in the future for sure.

I recently bought my first Escape as a pre-owned vehicle. I must say this is the is a fun SUV to drive. I have owned over 40 cars in my lifetime and I love this one. If I had to complain about something it's that the seats leave something to be desired in the comfort area.

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This vehicle has lots of room. There is plenanty of leg room. It’s the most reliable vehicle I have ever had! I really like the interior too

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

This car is the perfect size for me this is a great investment and rides great. This SUV handles turns great and awesome in the winter months, too!

Service was excellent. One another issue, James wood called me few weeks ago and said they would put me in a 2016 ( i have a 2014 now)truck for the same payments I am making now, I thought that would be a good deal so I went in and they said they could not do that, don't know why they would call when they could not honor it.

This 2018 Elantra is my 9th new car from Eckert since 2004. I have a 2016 Azera and needed a second airport car for approx next 20 months or so. I went to see about a used car but quickly realized a new car lease would be less expensive overall and less hassle with incentives...discounts and warranty etc. Stan Becker took care of all the details and deal was wrapped up and car delivered in short order..I have been a customer of Stan and his son Joe for all these years ans have sent several friends to them who were all extremely happy with their purchase. I use their service exclusively and find them to be friendly.. efficiant and fair with pricing. (Jimmy and Don). I have on rare occasions checked other dealers and always come back to Stan or Joe.

For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.

From the time I called and talked to Karen (the most amazing Salesperson EVER) to the time we drove off the lot with my daughter's new Terrain....the experience was beyond excellent!! Everyone was so professional and seemed to be genuinely grateful for my business! Would definitely recommend this dealership to friends and family and I WILL be doing business with them in the future!!

My car had 52k miles on it when I bought it. You could tell it was well maintained. No rust, very clean inside and out, has enough space and legroom for my growing family. Drives well. I've had no problems with the car since it was purchased. I just could not resist the low mileage. Its a great car. I love it!

Beautiful quality cars, the best deal I could find in a 100 mile radius. Great customer service, Aaron was waiting outside the door to greet and help me right away.

This car handles well and is quiet and comfortable. It is a great car for around town and weekend trips. The fuel economy and power are well balanced while the utility works for our needs.

So far, I have had entirely positive experiences in regard to servicing my 2013 Ford Focus at Bill Utter Ford, and Danny Morris offered great customer service, with which I was quite pleased. This time, I got a transmission module replaced (still under warranty), oil change, and a new battery. The only complaint I have is that I think I may have received a 26-point inspection instead of a 27-point inspection, because just a few days after having my car returned to me, my low tire pressure warning went off inside my car. I put air in my tires for free at a Quik Stop, so it wasn't a big deal, but I think that was supposed to happen while my car was at Bill Utter Ford. But hey, everybody slips up sometimes. I'm happy I haven't had any major problems with my car thus far, and I make sure to keep it well maintained.

I’ve leased my 2017 Escape for two years now. The only problems I had with it were a remote key fob that didn’t work. At the two and a half year mark at 14,000 miles the check engine light comes on. Code reading shows a bad coil in the no. One cylinder. Dealer fixed it. Four days later light on again this time it’s the number 4 cylinder. Good no more problems i like the car but the eco engine is woefully underpowered. Takes Forever to get it going. Space is good and I wish I had gotten the sync 3 entertainment system but sync is ok All in all it’s nit bad but to make it better you have go go up in trim and of course price I will not purchase or lease it again.

I used USAA's Car Buying Service as my initial communication to dealers in the area, and Bill Hesters at Bill Utter Ford was the first to contact me. Bill was awesome - gave me a quick call and allowed all other communication via email, which I really appreciated. All communication was straight forward and no-pressure - no repeated requests for me to come to the dealership. All my questions were answered honestly, quickly and succinctly. Bill worked with me right up until I decided which truck I wanted, and he gave me the price and promised no surprises. I decided to reserve a dealer ordered truck. Once I got to the dealership late on a Friday evening, I worked with Steve to complete the reservation. I worried this was the dreaded pass-off tactic, but Steve was just as accommodating as Bill. We expected the truck in 6-8 weeks from the end of October. I emailed Steve every couple of weeks to check on the status (I needed the truck before the end of the year) and he was always quick to respond. When I realized delivery of the truck I reserved may not happen until 2017 I began to consider other options. This is where Steve shined in my opinion - I can't tell you how many emails I sent, but he responded each time with detailed information and NO pressure. He absolutely followed through every time - was honest and up front about pricing and options and was working in my best interest. I eventually settled on a slightly more expensive truck and headed to the dealership. The experience was great to this point, and I wondered if Bill Utter Ford would live up to the reputation they had established to this point now that we were getting down to the nitty gritty. This was FAST. I mean, Steve had to go get my truck from a separate lot and it was still Fast. I was in and out in about an hour and a half with trade appraisal and negotiations. Steve's willingness to work out most of the deal via email saved me an unknown quantity of time, which was the most impressive thing about this whole ordeal. He stepped up and even got my accessories installed in less than 24 hours (thank you to Steve and the Service Department for that!). My truck is amazing and I feel like I got a good deal from good folks. Car buying is stressful and a push-pull struggle to get the best deal with the least hassle, but for my money and time Bill Utter Ford and Steve Davidson specifically went above and beyond what you would expect from a modern-day dealership. Cliches could abound here, but they really do care that you're satisfied with your purchase and that you leave with peace of mind. It's almost as if you get the friendly frankness of a small town dealership with the convenience of the mega-dealers. Go see (or email) Steve if you're in the market for a new Ford. You won't find a better experience in DFW.

Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.

Had the works done ? on my vehicle, quick in and out. Good job, was done professionally with very little time to wait. Will use again, was very happy 😃 with service, thanks.

This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.

Go meet the service department! They are the ones that will keep you Safe, moving and add value to your investment, when it???s time to trade up!!! Best services in North Texas in my opinion! Plus they support UNT, Thank You Danny Morris for the many years of being my Service Advisor and Honest😇

This is the third Ford Escape I have owned. I have stepped up in model each time. This is a Titanium. I am loving all of the ' bells and whistles' it has. It has plenty of leg room front and back; and the cargo space is fabulous. I am loving the moon roof and heated seats, too, as well as the mpg.

Mr. Hall explained all of my questions at length. He was very nice and informative. As far as the service center, I don???t know that I could be happier with my experience. I believe the problems I have is with the 2018 F150 10 speed transmission. It is just a little too janky.

I love my new Escape. It is roomy with plenty of cargo space. The large screen for the navigation and radio is awesome and the apple air play being linked to it make driving and navigating so much easier

We purchased a new 2018 Ford F-150 about a week ago. We worked with Kim Payne as the salesman and our experience was nothing but exceptional! Kim was not pushy at all, had a great sense of humor and made it a very pleasant experience for us all the way around! Everyone we came in contact with through the process were friendly and helpful in every way. We purchased a 1997 Ford Expedition from Bill Utter Ford which we still have today and it has been a wonderful vehicle for all these years. We wouldn't shop anywhere else and highly recommend both this business and Kim Payne as the ones to deal with!

This car meets our needs for style, size, price! We test drove the car and knew right away that this was the vehicle for us. Love it!