Very fair dealership.
November 6, 2018
We needed to purchase a "newer" vehicle with less mileage for my son who commutes back and forth to college. We shopped online and looked at several dealerships before stopping at Joe & Paul Crouse. I wanted my son to get valuable experience and let him take the reins on this purchase. They were very respectful, explained everything in the process, and gave a very fair offer for the vehicle we were trading in. Since this was the day after the March blizzard and I didn't feel like going out, they allowed my son to test drive the car to our home and took my information over the phone for co-signing. Two days after the purchase was made, the check engine light came on while my son was at college. After calling Joe & Paul Crouse, they immediately came to the rescue. Fortunately, it was just a sensor (know way for any mechanic to predict that could happen), and they provided a vehicle for my son to use while waiting for the sensor to come in and replace it. I've heard many good things about this dealership, and wanted to share our wonderful experience. My son got a quality, clean used car with low mileage. And we worked with decent, honest people who stand behind the products they're selling.