Used 2020 Ford Explorer for sale in Chicago, IL

Excellent service. I have no complaints. I always bring my car in for yearly service.

Bought the Explorer about 18 months ago. So far we have put 20,000 miles on it. No problems at all. The 2.3 eco boost engine is plenty powerful and the gas mileage is exceptional. We usually get between 26 and 28 mpg. Love the factory tow package, the heated seats, the heated steering wheel (you don’t know what you are missing if you have never had it), & the Apple car play is great for navigation using our IPhones .

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I reluctantly traded in my 2013 Taurus for a Ford Edge in 2017. I considered this a downgrade in comfort and luxury. I had decided not to go with the Explorer at that time because of the lower fuel economy. When the 2020 Explorer XLT came out, it had a highway rating of 28 MPG which was the same rating I was getting from the Ford Edge. My Ford Taurus always surprised me with its excellent fuel economy. I could get 32 MPG easily on long drives. The Edge would give me 26 MPG on the highway and about 18 MPG around town. The 2020 Explorer is so much more comfortable than the Edge. The kids love sitting in their own chairs. They have plenty of space and when they start getting on each other's nerves or my wife's, they can easily split up with one of them sitting in the last row. I have managed better than 30 MPG on long trips with the Explorer. My average driving comes in at 25 MPG. I have had no mechanical problems with the Explorer what-so-ever. I now have 20,000 miles on it. I got the towing package which has really turned out to be useful. I use it to carry bikes with a hitch carrier. I have rented a U-Haul traller on several occasions instead of renting a pick-up truck. It is only $20 per day to rent a tailor. I really enjoy the Android Auto feature. The major complaint that I read on the Ford Explorer is that they claim that the shifting is not smooth or that the car is noisy. I find that the car rides very nicely and is very quiet when you are on the road. The 10-speed transmission is obviously going to be doing lots of shifting to get you up to speed. That is a lot of gears. Those gears are the reason i am getting over 30 MPG on a large 7 passenger SUV. I don't mind a bit of busy shifting in order to save fuel. I know that the KIA Telluride is very highly regarded in this category. The Telluride advertises 21 MPG overall. I am very happy to get the mileage I am getting now. I also got a pretty good discount from Ford when I bought the Explorer. I believe that the Ford Explorer is an ideal vehicle for families. Fuel Economy is unbelievable for a vehicle this size with so much power. I always put Explore in the Economy mode when I drive. I can feel the power drop when I put it in this mode. In the normal mode, I get about 26 MPG on the highway but in the Economy mode, I get 30 and better.

Quick lane service is very convenient and friendly people work there. Also the prices are very competitive. I would recommend other people to use this service department.

I had a really great experience and drove away the same day with car I wanted. These guys really do everything they can to make the experience stress free and relaxing.

Excellent service at this dealership. Jim Rahl took great care. I got some recalls done. I got a pick-up and drop-off due to their courtesy service.

It is stylish and comfortable and gets great gas mileage. I have room for anything and everything I would want to carry. Have t missed out on anything!!

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

I bought my 2020 For Escape there and had the best price and financing possible. Tony was a great help in getting me into the vehicle I needed. I go to Miguel Duran for my service advisor to ensure I get everything that is needed done to make my car run safe. The only mechanic I ever used is Mike Kladis. Every time he serviced my car he explained what was needed and serviced my car 100% so that I know I'm safe on the road. He is very thorough. Thank you Westfield Ford. Finally a dealership I can trust 100%.

I can only say that I thought it was a simply delicious experience.

Everyone was amazing. Thank you Juan for great service! Vehicle was ready when promised and cleaner than when it arrived. Thank you so so much!

Darwin was an excellent salesman. He?s totally focused on his customers and their concerns.

My experience was great. The tech greeted me right away and was very detailed with my vehicle. Will be returning to this location for service

Brian was awesome at carlotz, very informative and got things done, I would deff recommend him and carlotz for your next car purchase. Simple and easy

They provide excellent and exceptional customer service and they honor all of their commitments. They make you feel good about getting your car serviced by them.

5 star. I like using my rewards to pay for service. Everyone is very nice and trustworthy.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

So far I've had nothing but good experiences with Sutton Ford, from purchasing to maintenance.

Evans was really great sat. Even though I was the last car in the bay in the morning Evans was the only who came over to help when there were 2 others around

Very helpful for both service and parts and can usually handle last minute needs

Great experience overall. She was very helpful and walked us the touch the entire process with ease. The process we went through was fairly seamless and she used care through out.

Taylor Avery answered all my questions quickly and I couldn't be happier with Bugs (My Guy)!! Both were very professional and easy to work with! Highly recommend.

Very helpful in fixing problems with car. 5 star company. Definitely wouldn?t get car fixed any place else. Thanks!!