Used Ford Explorer for Sale in Chicago, IL

I was there with my family and we were treated well! I have to autistic 5yr old twin girls and we didn't feel anxious or awkward while we were there. The kids play area was nice although my kids weren't very interested. The manager Fred was very nice and helpful. They worked out a great deal for our new family vehicle. I recommend this dealership to anyone, but especially to families who have special needs kids. With the worries of feeling out of place it's nice to go to a place and not get the awkward stares.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I Used cars.com to compare dealers within 100 mile radius from me. I did my comparison and research and decided to check out a 2012 Ford Explorer at Millenium. I set up an appointment for the next day. Brito was my sales rep and I think he did an awesome job! Financing a car is a long process but he had us in and out with our 2012 Ford Explorer in no time! He also told us that if we have any problems with the car he would take care of us at no charge. Furthermore, he went above and beyond to help us sell our old van because it had high mileage and was too old for a trade in! I would definitely recommend this dealership to family and friends! Thanks Brito you deserve a good commission!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Every time that I have to go back for service they do it quickly and with professionalism.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Came in for an oil change. Nice and easy no long wait. Friendly staff and clean environment. First time coming to this dealership and will be back again

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Had my car in for a “look/see” to determine why the tires were losing their pressure. Mike made sure that they got me right in & Peter assured me that my Equus would be serviced promptly. My brakes had felt a little grindy so I’m glad they checked them out & fixed the problem right there & then. Also got an oil change to boot as it was time for one too. I really appreciated the way I was treated & informed all the way thru the entire process.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

By far the best dealership I've been too. It is very rare when you come across a salesperson that's honest and has great work ethic; and that is exactly what I got from Matt! I simply told him what I was looking for and gave him my budget on a Tuesday afternoon and come Wednesday morning I not only got my vehicle but it was delivered to me. Now that's great customer service! Bob (the finance manager) came across some difficulty when it came to my credit but that didn't stop him, he came through for me and I am extremely grateful. They did not try to pitch another vehicle (like every other dealership did) but instead did their best in getting me approved for the vehicle I wanted. Matt and his team were honest from the beginning and its because of that honesty and hard work that my experience was a great one. Thank you Chicago Fine Motors!

The older Explorers had an option of 8 cylinders and tow packages. Ford needs to reevaluate the marketing needs of a midsize SUV with 8 cylinder engines and towing packages. I've owned explorers since 2006. This vehicle is perfect.

I bought a 2011 Tahoe PPV for my job and was a little nervous about dealing with them and having the car shipped. I decided to take a chance and go for it. They gave me accurate info about the vehicle, tons of pictures, and the paperwork was easy and quick to complete. I paid for the vehicle on a Friday and the vehicle was in my driveway the following Monday at 8am. There have been no problems with this vehicle and it's proven to be a great buy. I saved thousands by buying from this dealer. My next vehicle will be from Asia Motors.

It’s nice. It wasn’t a good fit due to the size for me. I mainly drive in the city and it’s a struggle to park with suv’s

I can only say that I thought it was a simply delicious experience.

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

Long story short, you cannot go wrong with them. I went to a car dealer for the first time in my life. I did some research online though. The communication and process were very easy. I test drove a few vehicles. I was given all possible rebates. Paul, the salesperson found all applicable rebates for me and presented the best deal for me. I also had A-Plan from Ford. From the first visit until the last moment of purchasing the car all of my questions were answered very patiently and I ask a lot. When I left the dealer I only had one question in my mind; what's holding me back from purchasing? I contacted a few other dealers afterward to learn that there is no negotiation over A-Plan discount. However, I felt more comfortable with Bredemann people. It is very obvious they want to build a long-term trust-based relationship with their customers. Here are 2 examples for that. First, after the first visit when I was just checking the vehicles, when Paul learned that I do not have a ride back, he drove me back to my place. Second, once I completed my purchase and was heading back in my new car, Paul said: "Just let me know whenever you have any question."

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

By far the best experience purchasing a vehicle. We came in just browsing, with a lease about to expire. We love the Kia product, and decided to go hybrid. Trajce walked us through everything and was very attentive without pushing. The Niro is an amazing vehicle. We couldn't be happier.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

We had been searching for a Ford Edge for approximately 5 months! We had been to over 6 dealers from near and far (farthest was 45miles). I had filled putt one of those forms on Auto Trader "Find it if this car is still available". That day I remembered filling out 2 at the same time. I received a call back from Bill Kay with in 5 minutes. Frustrated, I answered anyways. I was up front and honest and said "listen, I've met with many car salesmen. I know what I want, and I'm just looking for the right price and the right trade in amoun, because I'm upside down." Little Joe was very convincing over the phone, and at first I was very skeptical but he was so personal, so honest and willing to help I HAD to stop in and see if this guy could actually help us out. With in an hour in a half, deal was made. Price was right, it was exactly what I wanted and my trade in was everything I had hoped for. He even was able to get me from 17% to 4.0%. I couldn't have been happier! Not even a month later, we returned and purchased another new vechile! Same situation, best price great trade in value and monthly payments on the dot at 0%. I'm a customer for life! No doubt about it! I'm so glad I went to Bill Kay!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

We had a great experience here, we live about 1 hr and a half away but would go there again, professional, informative, relaxed, and helpful!!! Thank you Rhoy!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

This is the first time in my life that I have shopped for a car and didn't feel like I needed to take a shower after the experience.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Let me say that our journey took my wife and I to several dealers for different makes and models. The Traverse was on our final list of 2.... And we went to Haggerty purely because of luck that they had the inventory we wanted. Jeff and Joe knew this may not be the car we ended up with.... But they never bashed competition.... They made to test drive and discussion enjoyable... They even gave us the warm introduction to the other Haggerty dealer with the other car. We were bummed by the " high pressure" or "lack of interest" from other dealerships. Jeff and Joe made looking for a new car fun again. Thanks guys!!!

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

A few years ago, my parents purchased a Chevy Cruze for me as a graduation present from a different dealer and we had an absolute HORRIBLE experience. While owning my Chevy I would go to the dealer closest to my office and would have a TERRIBLE experience every single time I go. Now it's time to purchase a new vehicle a Chevy was at the bottom of my list when researching. But on a day off, I wondered into Bill Kay where I met Jen Senders. She sat at her desk and greeted me with the biggest smile. I walked over and we chit chatted. Not once did she ask me about how much money I was looking to spend total, a credit score or a monthly car note. She listened about my experience before and asked me about my home life, how far I drove to work. I told her I like the new upgraded Cruze. She got me exactly what I told her I was looking for, didn't try to up sale me. It was almost like she didn't want to sell me the car at all, and the more she didn???t try to sell me, the more I wanted to buy. She gave me the keys and told me to drive it around and see how I liked it. I guess my face said it all because when I came back she immediately moved me to another car that she thought I would like. The Chevy Trax. I drove the Trax and fell in love. And guess what, the Trax had $8 grand in incentives that I qualified for. Didn't have to be in the military, or drive for Uber or recent college grad or only have a left kidney. Jen then introduced me to the finance director who happens to be her dad, John. He talked to me about the car I was driving and explained to me the trade in process. When I mentioned the car loan was not in my name, he said ???we still have your back, no worries, just get your mom in and we will be all good.??? I told him I didn???t want them running my credit to 900 lenders like the last dealer and he said ???NOT AT ALL, only guys who don???t know what they are doing, do that. I???ve been in this business 35 years, trust me???. I was ready to purchase the car on Friday (2/17). The EASIEST process I have ever experienced. In 1.5 hours I owned my car. No haggling the sticker price, no negotiating the monthly price. No running my credit to 800 different lenders. The longest part was waiting for Eric the finance guy because he had a client before me. He even made that process quick and painless. Jen single handedly got me to purchase the Chevy brand again, and I will be back to do business with ONLY Bill Kay. Thank you Jen, John and Eric. Oh and even Jose for selling the car I originally wanted, and making me get an upgrade model for just dollars more.

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!

Sales consultant Victor Melendez was personable and knowledgeable, which added to the buying experience for an SUV that apparently was highly sought after a the time we shopped. The financing process was fast, and ultimately responsive to market forces that positively impacted the terms for us. We're happy, and inclined to tell others to check out Sullivan.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

I had a pleasant experience with the sales person (Kathy Wood) and I'll definitely recommend her to family and friends.

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

no crazy pressure like I got from previous dealerships. very good explanations of cars and Stan Zia was great.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Craig & Ryan at Fair Oaks definitely deserve a 5-star rating. I've been researching Ford cars for years (yes - YEARS!) and waiting for the best time to buy one. I've been e-mailing with Craig throughout this entire time, and he has been incredibly patient and knowledgeable about the cars and promotions available. He has been extremely patient with me, which is necessary given the number of e-mails/questions I've sent over the years. :) I finally purchased a 2016 Escape, and the experience was very smooth. The car I wanted was waiting for me at the dealership (had been sent from another location), all clean and ready to go. The process was painless, and in no time I was on the road with my beautiful car. The car itself is wonderful - but the experience and wonderful salesmen will bring me back for any future car purchases. My family has purchased cars and had our cars serviced with Fair Oaks for years, and we will continue to do so for years to come. Thanks for a great experience!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.