Used 2020 Ford Explorer for Sale in Getzville, NY

Purchased a car from Jeff Parness at Dave Smith Ford, went to the dealership on a Sunday to look at ford mustangs, did an on line quote request. and got a phone call within ten minutes, saw Jeff on monday bought the car, picked it up Tuesday. Best car purchasing experience If you need a car call Jeff Parness

Thank you Kevin Haines for outstanding customer service! Kevin went ABOVE & BEYOND! I went to the Dealership Wednesday eve to test drive a vehicle the numbers weren't working so I found a different vehicle on line in Orchard Park Kevin was in training so I drove out to OP to check out the veh as I was getting close to the OP dealership - Kevin sent me a text: I hear ya wanna see a juke at Nissan Orchard Park? I'm here, and I have it pulled up for ya! It's beauteous! I was SO impressed not only was he already at the OP location he had the vehicle pulled up & ready greeted me with a smile! I drove that vehicle home within a few hours! He gained a customer for life!! I'm extremely impressed with Kevin and the friendly staff at West Herr Nissan in Lockport. ¿

My 20 year old son recently purchased a 2014 Ford Escape Titanium 4x4 with 15,090 miles on her. From the initial call, scheduling a road test, communication and follow up by the Basil Ford dealership professional staff before and after the sale, along a REAL FORD CERTIFIED 100,000 Miles bumper to Bumper Warranty at a fair price and the ability to negotiate a great price on the Titanium was the best experience at a dealership in over 4 car dealerships experiences. Oh the best of all 1.9% financing. Basil was great from Bill to Tony to Mike our sales person. I found the only dealership we will do business with moving forward, Basil Basil just great deals is the real thing !!!!! Keian & Claude

Stopped in this morning to get the works package done, was in and out in under an hour, very quick and convenient with friendly attentive staff

Dave in service saved our vacation Lost the air conditioner in Boston and with traffic and 97degree heat our drive was 11hr hell Dave was uber pro and hooked us up even though they were booked for days Basil fixed the car in 1day! Can't say enough good things about the Basil Ford team Thanks guys!! Jeff H

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

I had a great time purchasing a car from Justin Kelly at The ford location in Hamburg. He has a wonderful southern accent and is very polite! A wonderful experience all around.

Friendly excellent service. Wait was short. Easy to stop in and get needed service. Service explained well. Check out was easy as well. Have used in the past and will continue to do so

I had a problem with my remote starter, after the Techs. did their trouble scooting they found out that because I had installed a custom hood that there is a safety sensor that wasn't being engaged when the hood was down. The team had to customize the hood to engage the sensor when the hood is down. Very grateful for a job well done.

I had purchased a 2014 ford expedition in Jan 15. I found this dealership online under cars.com and decided to check them out. From the time I first walked into the dealership, everyone was helpful, from the test drive, which I drove 3 different vehicles to the financing options I was given, thru delivery of my new vehicle, I received exceptional service. I live approx 30 miles from the dealership, and would not trust anyone else with my vehicle. The service is outstanding and on time. I would definitely purchase from this dealership again

Bought first truck there eight years ago, even though dealership is 65 miles away from home. Was amazed by the professional attitude of both sales and service staff, always going beyond expectations. Have since bought two additional vehicles from them. Best dealership I have ever seen!

Thank you to Orleans Ford, who identified and repaired a faulty oil sensor, which had been a mystery to my local service department in Texas. Tom Flower expertly figured the problem out in minutes.

great job and quick service. always have my car serviced here along with my state inspections

Very GOOD bunch of people . Very approachable with a willingness to listen along with the desire to hand out a feeling of friendliness to the customers . It makes one feel welcome when the Dealership Manager takes the time to say hello as he is going beyond his Management Position to help out by taking out the trash from the rest rooms . ( Great People , Great Service , Great Dealership )

Fast, friendly, reliable service. I count on my local Ford dealer to fix what's wrong in a professional, timely manner. I will continue to have my Ford Escape serviced at my local dealer.

The service was excellent's always ready to answer any questions that I had . top-notch customer service very happy with Orleans ford

5000 mile service of 2015 Edge. Staff very helpful

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Tony helped me find a vehicle with everything that I needed. He worked hard getting me a lease in the price range I wanted. I would recommend Tony to anyone who was looking for a car.

..always good..always professional...even if you didnt buy your vehicle at Orleans Ford..