Used 2020 Ford Explorer for Sale in Haverhill, MA

I had an awesome experience working with Drum Hill Ford. Craig was a patient and engaging salesperson. Despite me coming back a number of times trying to come to a decision, Craig always greeted me with a smile and never pressured me to close. It was also impressive when Bernie (the owner) came out just to say hello.

Had appointment for 4:30pm but due to getting off late from work I had to call (@4:34!) and asked if I can reschedule it for later as I am obviously late, they helped me reschedule for 5:15pm same day! I have bad experiences before at other service centers where you are 3mins late and they cancel the appointment saying you should have called you were going to be late, we didn’t received any call so we took a walk in!!! Anyways, Toyota of Nashua gave great service with good customer service, facilities and cleanliness.

I had my 2012 Ford F150 serviced for many issues (which I was not happy about but given the mileage I put on my vehicles, it was understandable) The service Rep. Rich did a great job making sure everything go taken care of in a very timely manner. He was very helpful and understanding of the high cost of the service but all in all he did a great job representing Ford... B. Ricci

I LOVE Stoneham Ford. I am so glad you are right up the street from me. I made it to you on my damaged tire, but I would have felt totally comfortable calling you for a tow if necessary. That is how you make your customers feel - comfortable! I bought my Focus from you and have had it serviced only with you since I've had it and I feel confident that I have made the right choice (for a change) - :-) Thank you!

I had an oil change and inspection sticker done. The people that serviced my car and the the check-out person were SUPER:) Sometimes when you get GREAT SERVICE, I ask myself "do these people LOVE their job?" I think I had the type of people that LOVE their job :) Thank you and keep up the LOVE :)

CENTRY FORD PROVIDED ME A PLESENT ATMOSPHERE FOR CUSTOMERS TO WAIT WHILE BEEING SERVICED.. YOUR DEALER REPRESENTATIVE WAS VERY KNOWLEDGABLE ABOUT THE NEEDS OF MY UNIQUE SITUATION, SHOWED GENUINE CONCERN WITH REGARDS TO MY CAR, AND MY DESIRE TO KEEP IT PRISTINE MECANICALLY, AS WELL AS PROVIDING A PROJECTED ESTAMATE OF FUTURE MECHANICAL COST, REVELENT TO THOSE NEEDS IN A FINANCIALLY AFFORDABLE WAY. THANKS FOR PROVIDING SUCH PERSONABLE CARE.

We just returned to Portsmouth after many years on the west coast. Your service department did a great job of diagnosing and repairing my Chevy Cruze. The staff was very helpful and friendly. I'm very relieved that I will have a reliable and customer oriented service department for my Chevy.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

What an amazing experience with Raul Pereira and Dave Farrand at Londonderry Ford. I was a little jumpy to exchange my leased Ford Explorer Sport Twin Turbo early (by 4 months) and get in to a new Limited F-150 to take advantage of the Ford incentives for Christmas/end of year. Not only did Raul take care of EVERYTHING from getting the remainder payments waived but got me in to exactly what I was looking and more. Crazy perks in the Limited F-150, drives like a dream and got to me to just about my named monthly price (I was over by $48 lol) and ended up with twice the bonus options. Go to Londonderry Ford, talk to Dave the sales manager or ask for Raul directly, you won???t be disappointed. 500 Stars!!!!!

I leased two vehicles in the last five years and just purchased a new ford. The people I dealt with were very helpful, professional ,and personable. It was a very pleasant experience and I would recommend them to friends and family. Bob Morrisette was my salesperson for the 3rd time and as usual he did a great job at making me feel very comfortable through the whole process. 👍🏻

I had a charging system/battery problem. I went in Quick Lane and within less than 15 minutes the tech informed me that he found that the charging system was OK and my battery was bad. The tech replaced the battery and I was on my way. As always, best service anywhere.

I am very pleased with the hospitality that i received from the start to finish of the buying process. Richard and the team worked hard to get me approved. I will be back in the future the next time i need a car, and plan to tell others of my experience.

2014 F-150 XLT. 30K service, the staff were helpful and professional. I spoke with the salesmen who helped me buy the truck and we talked about trading for a 2016 F-150 Crew Cab without four wheel drive. I am very satisfied with Portsmouth Ford.

I was scheduled for a 1:45 appointment to change mu battery out and I was able to be taken at 1:10 as I arrived early/ I was more then pleased to be taken well in advance. Made my day. Staff was excellent! Service the way service should be.

all went well-nice waiting area (TV, snacks, drinks) and timely service was appreciated. I am noting a couple of things: outside of car used to be hosed down after service, and that wasn't the case. I was told by service advisor that there were two issues that needed future servicing and an appointment was made for one of them. However, when I called today to have both issues taken care of on the same day (instead of just one), the second issue wasn't found in your notes. Therefore, I am at a loss as to exactly what the second issue was and apparently Portsmouth Ford is also. I believe it had something to do with rear brakes but certainly you should have a record as to what needs to be done. If the time was taken to tell me, the time should have been taken to put in your notes for future reference.

My 2013 C-Max Hybrid was due for its 60,000 mile service, and they were able to get it done even though I was only scheduled for the regular maintenance. They always offer a free loaner car during service but I usually prefer to wait. My time is usually very tight and it is convenient for me to work in the lounge or media room while I wait.

I purchased a new F-350 Diesel Crew Cab Lariat from Portsmouth Ford last Sunday. Buying experience was excellent. Purchase price paid, trade in value offered were where I wanted to be based upon my market research. Did not purchase "Easy Care" offered by business manager as it was not a Ford Motor Vehicle product and the online reviews are not good. This was the third vehicle purchased from Portsmouth Ford and probably not the last. Huge inventory makes the process easy.