Used 2020 Ford Explorer for Sale in Independence, MO

I was on vacation in Independence, MO & my 2016 F150 was due for service. Immediately upon arrival, I was greeted & explained to the service advisor what I needed. I was over 900 miles away from home, but was treated as if I had just purchased my truck from this dealership. I left my truck with them & returned later that afternoon to pick it up. The experience was Great, and if it were feasible to do so, I would certainly continue to have my truck serviced here, & purchase my next one also.

I was half way through a 13 hour drive when the transmission went out on our suburban. We landed at Van Chevrolet. I was met outside the service department by Kerry. I briefly told him what was going on with the vehicle and he jumped into action. Within 10 minutes Kerry and Jarrot had put in a phone call to enterprise to get us a rental car ASAP so we could get on the road. On top of that the rental place only had a tiny crossover available. Their only 4 door car available was due for an oil change. These guys went over and above and offered to change the oil for enterprise so we didn’t have to ride in a clown car. The trip we were on was a quick turn around trip for a funeral. We would be back through Kansas City in only two days. Jarrot and Kerry both agreed that the chances of our suburban being fixed by then were slim to none. We received a phone call from Jarrot the next day. He said they tried very hard but the transmission they received was the wrong one. At that point we were making plans for someone to drive back to KC sometime the following week to get the suburban. (5.5 hour drive from home). Two days after our transmission went out we were on our way home in the rental car. Our phone rings and it’s Jarrot!! He asked where we were. 150 miles out of Kansas City. Jarrot said perfect and for us to stop and eat lunch and our suburban would be ready when we came through!!! These guys never gave up. One road block after another! All this for somebody from out of town. Not a loyal customer. Not a big spender. Someone they’ll more than likely never see again. If this doesn’t convince you that Van Chevrolet is the real deal then nothing will. I’d recommend this place to any and everybody.

Thanks for getting me in so fast and efficient, everyone was friendly! We've bought several cars with the maintenance program a plus! Thanks so much!!

I love coming to Gary Crossley for my maintenance program service. They got me right in and finished in a timely manner! Thanks so much!

Very friendly and courteous customer service. Quick service. The only reason I did not go with a '10' is I felt the unnecessary items were mentioned I needed to do. Rebalance my tires after only 10K miles? Alignment at the same time? Transmission fluid exchange at 72K miles? The service rep was not pushy just suggested.

I have never been to a dealership like Dave Littleton and I mean that in a good way. This dealer has no overhead & that's awesome because you deal with one person the whole time. I didn't feel like I was paying for an over the top dealership, and I wasn't going through an assembly line of people just to buy a truck. I was not just another number. The best way to describe it is... it is like I went to my aunt's house to visit & ended up walking away with an great truck. The staff is low pressure & dress like normal people. I felt like I did more then buy a truck, I became a part of the family at Dave Littleton. Overall, it was the best vehicle buying experience I've ever had!

The service was excellent, I had been in before with same issues with my tire low pressure light coming on. The last time I was in talked to service assistance Dean who's help was excellent. He recommended that I get nitrogen put in the tires so the light would stop coming on when weather changed. The cost was set with no hidden agenda and also explained that if one had a hole in it they would fix with only additional charge of $20.00. The job was done within 45mins tops and mechanic Dustin explained what had been done. The staff and mechanic were very helpful and I thank them for finally having my experience at this dealership worth trying again.

I HAD LOST ALL HOPE WHEN GM FAILED TO PROTECT ME WHEN MY LEMON WAS INCREDIBLY DANGEROUS, VAN CHEVY BROKE THE CAR EVEN MORE - AND FRAUDULENT ACTIVITY HAPPENEDON MY CREDIT SAME DAY VAN CHEVY FIRST TOOK MY CAR IN - 2 MONTHS I FINALLY GOT IT BACK AND IT WAS INCREDIBLY WORSE THAN THE FIRST TIME I DROPPED IT OFF - ZECK FORD STEPPED UP AND WENT ABOVE AND BEYOND TO HELP ME GET FINANCED, WHILE THE FRAUD IS BEING INVESTIGATED AND DAMAGED MY CREDIT, THEY GAVE ME THE PEACE OF MIND THAT MY SAFTEY IS INCREDIBLY IMPORTANT - WORKED LATER THAN THEY SHOULD HAVE, AND GOT ME A BRAND NEW 2017 FORD FOCUS, GAVE A BETTER DEAL ON TRADE IN THAN EVER IMAGINE, AND MADE SURE TO TRULEY SHOW THE COMPASION AS IF I WERE ONE OF THEIR FAMILY MEMEBERS, NOT PRESSURED, THE MOST FUN ENVIROMENT IMAGINABLE - & BEST OF ALL GOT ME AN INCREDIBLE INTEREST RATE - THEY DIDNT GIVE UP, AND THEIR DEFINILTY NOT DOING IT FOR THE COMMISION - THE TRUE COMPASSION SHOWS EVERY MOMENT YOU SPEND WITH THEM WHEN MAKING A HUGE COMMITMENT TO A NEW CAR, I ADVISE EVERYONE TO GO THERE TRULY THEY DO NOT DISAPOINT AND THEIR PRICES ARE LOWER THAN ANYWHERE ELSE, THE VEHICLES ARE BEYOND TOP NOTCH - SERVICED TO TOP NOTCH - AND I HAVENT STOPPED SMILING!!!!!! NOW I CAN DRIVE SAFELY, ESPECIALLY WHEN VAN CHEVY IN KANSAS CITY MISSOURI - MADE ME THINK EVERY DEALER IS CROOKED AND WHEN I HAD I HAD LOST ALL FAITH - THEY TRULY GAVE ME THE PEACE OF MIND WHEN DRIVING AGAIN, PLUS THEIR STAFF IS TRULY THE BEST EVER IVE ENCOUNTERED, MEANS SOMETHING WHEN YOU BUY THE CAR AND ARE HAVING TO MUCH FUN COVERSING WITH THE STAFF TO LEAVE, & BEST OF ALL THEY DIDNT GIVE UP ON MAKING SURE I WAS BEYOND 12357847382435864867% SATISFIED. IF YOU GO HERE I CAN ENSURE YOU WILL NOT BE DISAPOINTED AND BECOME A LIFE LONG CUSTOMER OR RATHER PART OF THE ZECH FORD FAMILY! I OWE A HUGE THANK YOU TO RYAN BANKS, FRAN WEIS & JEREMIAH BLAND --- YOU GUYS ROOOOCCKKKKK!!!! THANK YOU A MILLION TIMES OVER!!!!!!!!!!!!!!! #ZeckFord's#1FAN!!!!!!! - I COULD GO ON FOREVER ABOUT THIS DEALERSHIP - I NEVER MAKE REVIEWS EXCEPT FOR BAD SERVICE - IM SPREADING THE WORD OF MOUTH AND ON EVERY SINGLE REVIEW SITE - TO ENSURE THEY RECIEVE THE CREDIT THEY DESERVE - & SO THAT FUTURE CUSTOMERS MAKE THIS THEIR FIRST STOP - TRULY I RATE THIS PLACE AND THEIR INCREDIBLE STAFF 5894562544874245348678 STARS!!!!!!

I sent an inquire for a used 2013 Hyundai Santa Fe with great mileage and price and Jamie got back to me very quickly and answered all my questions. Once at Zeck, Jamie introduced me to Cliff who help me sign the paperwork to take the car for a pre-purchase inspection and assisted me during the rest of the transaction. Cliff was extremely friendly and helpful through the whole process and worked with management to get a couple of issues resolved on the car before completing the transaction. Since the price was best in hundreds of miles a and they took care of issues discovered during the pre purchase inspection, no need to haggle. Financing was very smooth too. I came in with pre-approved financing and Zeck found a lower rate. As expected the finance person (unluckily don't remember the name) presented me with extended warranty options but was not too pushy when I refused them. The whole process took just around 3 hours: fastest used car purchase yet in my experience! Would definitely recommend Zeck!

As an out of state customer we couldn't have asked for better service. After a recent accident that totaled our previously owned F450 we were specifically looking for a replacement F450 truck. With the help of our insurance company we found one at Zeck Ford. Corey Leintz at Zeck Ford went out of his way to answer all of our questions via long distance through phone calls and e-mails even going so far as taking a video of every area of the truck inside and out. Once we arrived at Zeck Ford which was a 4 1/2 hour drive from our home, Nino Williams greeted us at the with a smile and a hand shake. We were very impressed at the fact that he had all of our paper work ready for us to sign when we arrived. He handed us the keys and told us we were welcome to take it for a test drive. Mr. Williams was very personal and took interest in getting to know us. We also appreciate Gene Sirabella for his friendly smile and help with the financing. He was very truthful and upfront on suggestions for warranties and financing! We've never purchased a vehicle that was as quick and smooth as he made it! Thank you Corey Leintz, Nino Williams, Gene Sirabella and Zeck Ford Team. You made our purchasing experience a delight and couldn't ask for a better service. Oh, and we LOVE our new truck!!! Samuel and Barbara Martin St. Robert, MO

I have been buying cars for my whole family from this dealership for over 15 years. They are exceptional! I have always been happy, and on the rare occasion we have a minor hiccup, it is addressed quickly and fairly. I have also used their body shop, with USAA insurance repairs, and their work is top notch. I use the service department for oil changes, as well as repairs, even on non-Ford brand cars. I am now a three Ford family - Explorer, Edge and Focus. Their pricing is "no-haggle", but for a reason. Their margins are low, and anytime you do an internet search for vehicles, theirs will come up at the top of the list for low price, and are great value. They are very fair on trade in values. If you need a vehicle, make SURE you check here first, and last. Finally, I have been buying cars from two of their salesmen (they are non-commisisoned). Fran Weis sold me cars before he worked there, and now is my favorite guy. He's there to help you find what you need, not what is "hot". Rick Mears sold me the Explorer, and steered me there to a great deal on a Ford "buyback". There had been some issues with the NAV system, so Ford had to buy it back under lemon law, fix the system, and resell. I got it for 2/3 original MSRP one year old with 13K miles. It is my second favorite vehicle I have ever owned, after a Nissan 280Z I had for 13 years. These guys are awesome! Thanks Zeck Ford for helping me stretch a dollar and get great value, and being friendly folks on top of it all!

I was extremely impressed by the efficiency and ease of purchasing my vehicle. They engaged me early and quickly. I contacted them around 9:30 AM and we were all but finished by 7 PM that evening, including the Carfax and 5 minute video of every detail of the vehicle. They actually pointed out the paint flaws to me in the video. The next two days were minor details and questions. The price was very fair. I had been researching this model for about 8 months prior to purchase. There was nothing to argue. It was priced exactly where it should been been. Further, they buffed and touched up the scratches rather nicely. My colleagues and friends can't believe she isn't brand new rather than 2 years old. The engine is extremely clean as is the interior. The process was almost seamless. We drove 2.5 hours from Nebraska. We were in and out within 3 hours, including the test drive. Everyone was pleasant and thorough. Allie, Nino, and Adam did a fantastic job. I would certainly purchase from them, again.

I went to contact the dealership on Sunday. When no one answered I looked online at their hours and noticed that Sunday was marked "time for family and worship", having a family of my own (single mom of 2) that meant something to me, that they know how important family is and they would try their best to take care of my little family. When I came to the dealership for my appointment with Nicole I was worried cuz I was bringing my oldest (7yr old) with me and she can be a handful when she gets bored. From the second we walked in the door everyone was making sure we were comfortable and my daughter wasn't bored. We were offered drinks, my daughter got popcorn and toys to entertain her. Everyone spoke to her like she was a person and made her feel special. While waiting on the banks Nicole bought us lunch, helped my daughter practice tying shoes on Nicole's shoes lol, and even colored with her to make the waiting fun for a child. Chosing a car was so simple and easy. I have to bring paperwork in the next day with my dad and the first thing that Nicole ask was where my daughter was cuz she was looking forward to spending more time with her. Nicole and I got to know each other personally which makes it more comfortable in working with her. She so sweet and literally worked her butt off to take care of my little family, and even came in on her day off so I could get my new car a day earlier cuz she knew how excited and impatient I am. I will recommend anyone to the dealership because they are a family. But Nicole made the best impression on my daughter and I and we won't forget her! Oh, and we absolutely love our 2015 Ford Fiesta! 💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚💚

My wife and I returned to Zeck Ford for a recent purchase of a used 2014 Ford Explorer Limited. We had purchased a used 2012 Ford Explorer Limited from Zeck approximately two years ago and had the best car buying experience ever when we worked with Steve Courter. We decided that there were a few features we wanted to upgrade on our next vehicle and the first place I started looking was at Zeck Ford. We returned to Zeck Ford for a number of reasons. First, we had the pleasure of viewing their inventory WITHOUT being pestered by a high-pressure salesman the minute we drove onto the lot. With that being said, there were plenty of people around to help if we had asked for it, but none of the sales staff "hovered" over us while we looked at any of their vehicles. Second, Zeck Ford has a very large inventory available for us to choose the features we wanted, and a specific milage/model year within our price range. Third, I recently referred a friend to Zeck where he purchased a used F150 pickup and came back to tell me about the great customer service he received during his purchase. With respect to our most recent purchase, we arrived around 11:30 AM on a Saturday morning and I made it a point to work with Steve Courter once again because of the fantastic experience we had before. The dealership was EXTREMELY busy on this particular Saturday, which was a great sign! I was particularly impressed that Steve remembered us and our previous purchase from two years ago. Steve arranged for us to take a private test drive of the new vehicle and had our trade-in appraised while we were gone. We really enjoy the experience with Zeck Ford because of their no-pressure, "tell it like it is" interaction with their customers. Before we could make a final deal, we had the pleasure of working with Gene Sirabella, who was completely up front with the numbers, which saved all of us the typical hassel of negotiating a car sale. Both Gene and Steve made it clear to us that they wanted our business and would do whatever they could to make a deal. Steve was so polite and patient with our three kids and even made sure they got some popcorn and a drink while we worked on our paperwork! When we went to financing, there were no surprises and no pressure to buy anything we didn't want. Following our purchase, I recommended Steve Courter to another family member, who went to Zeck and purchased a used F150 within a week of our own sale. Bottom line: Zeck Ford is doing it right. They have outstanding employees, a great inventory of quality cars to offer, and they have PERFECTED the art of customer service! Thank you Steve & Gene for another wonderful experience. We look forward to doing business with Zeck Ford again in the future!

Sarah Rae at Keck Ford did an amazing job. I had been contacted by four other dealers. But Sarah Rae was not only organized and professional with her information, she also sent follow up emails. She was by far the most courteous of the four places I called. When I arrived, she greeted me and within 15-20 minutes, I not only had a great offer but a ride home. II highly recommend working with Sarah Rae. I might add, Keck Ford was The farthest away. But because of Sarah Rae???s demeanor on the phone, I decided to try them first.👍

I Found Zeck Ford on the internet and saw that the prices on the new trucks they offered were highly competitive. I live on Maui, Hawaii so traveling to Kansas was not going to happen to purchase a new truck. Called Zeck and Olivia Simmons answered the phone. I explained to her the specifics of the new Ford F150 I was looking for and Olivia emailed me complete details with pictures, options, prices down to vin numbers and window stickers! I easily made my choice and Olivia was there every step of the way to finalize the sale. Adam Fanning the Zeck Ford Finance manager made the purchase (money part) very easy and was available every time I called or emailed to answer any question I had. Olivia went so far as to arrange to have a spray in bed-liner, window tinting and floor mats installed before truck left the lot! Great that was easy! So how does my new truck get to Maui? NO Problem! Zeck Ford lined up S&S Auto Transport out of Eldon Mo. To do the transport to long Beach Ca. Shawn one of the owners of S&S communicated with me personally and set the transport up with a awesome Trucker, Richard . Richard transported my truck safely to the shipping dock! Richard went the extra miles contacting me several times along his route with pictures of my truck on his hauler and even washed the truck before delivery! Truck arrived on Maui March 5, 2018, in showroom new perfect condition. Olivia contacted me several times to make sure everything was great with my truck after I received it! Thanks Olivia! I rate this New Truck purchase from Zeck Ford as the easiest purchase experiences ever for a new vehicle. Amazing given the money, distance, never meeting face to face, never actually sitting in my truck until it arrived on Maui... I am Happy Happy Happy, Thank YOU!

We've been doing business with Rick Mears for more than 20 years. When we learned he was a Zeck Ford it eased to whole vehicle buying experience. We have personally purchased 3 vehicles from Rick/Zeck. Both our girls have purchased vehicles and our neighbors just purchased a vehicle days before we took delivery on our NEW vehicle. The staff is there to help when needed. The service department folks are GRAND. We are comfortable recommending Zeck Ford to anyone, obviously! The Zeck family has been in the car business for many, many years. Danny Zeck sold my folks a 1964 Dodge Polara 53 years ago and my folks bought several vehicles from him. Reputable People. Reputable Dealership! The Service Department does a good job as well. Welcoming staff and standard maintenance it a pretty easy-peasy task. The service desk people go over what they did to the vehicle with the customer each time. They don't leave it to you to read the service report.

Terry (Tank) Gift helped me find a used Explorer that met my needs & budget. He showed me an extremely nice 2013 and gave me his best price. I did not snap at the offer but looked around at four other Ford dealerships and could not beat Terry's initial offer. I was a cash customer and having to transfer funds from various institutions, put a hold on my money till funds were verified. This took several days, but they patiently waited for my funds to be verified. Within a few days I was able to be driving my new used 2013 Explorer home. They also offered Valet service to assist me getting my other vehicle home. Over all I'm very pleased with my purchase and the service I received. Thank You! B. Bender.

I never met Chris Worthing before he sold me my truck. I stopped into Zeck Ford to look at a couple trucks. Easy to do since they have a buhzillion. I live in Topeka and every time I go to Laird Noller or Ed Bozarth I'm reminded of how much my dad hated shopping vehicles. R.I.P. dad. If only he'd been around to see a hassle-free, upfront pricing, no haggling, b.s.-free car buying experience like I had. Chris told me the price, Zeck appraised my truck (about $1200 more than Noller offered), I supplied the financing (but Zeck could have easily matched my Credit Union's rate if I had needed), and that was that. I called Chris the next morning and told him I was ready to pull the trigger. After work my family and I drove back to Leavenworth. Chris had drinks waiting, all the documents ready, and that was that. 20 minutes of signing papers later and I had a King Ranch. Chris let me keep my Weather Tech floor mats and he even stayed past closing to help me move all of my stuff into the new truck. I went to Zeck that evening expecting to sign a purchase agreement. It was the 3rd of July and I didn't have the check from my Credit Union. Nope. Not an issue for Chris. He started stuffing my gear into the new truck. I asked him, "What gives?" He said, "Bring me the check Wednesday." Who the heck does that?? Chris-by-dang-Worthing does. That's who. Buy a truck from this guy. Buy your wife a truck from this guy. Buy your kids some trucks from this guy. (He also sells cars.) When you're driving away with that new vehicle , having saved a little cash and a whole lot of time and energy, just remember...you're welcome.

Our explorer served it's purpose quite well over the last 10 years and we loved it for family trips and sporting events. Josh Stillian helped us to find what will work for the family, a loaner 2018 Ford Explorer with only 3,940 miles! We all love our new ride! Thank you Josh for your time! Thank you Jace Grabouski for helping to make the numbers come together for us!