Used 2020 Ford Explorer for Sale in Mesquite, TX

I was waiting on another service rep with whom I made the appointment. He was busy with another customer. I mention to an employee that I was really in a hurry to be on time for my hair appointment at 1 pm & that unexpected traffic in Dallas (unexpected traffic in Dallas...my bad) put me behind my schedule. Soon Jim came over to take care if me instead. I so appreciated that! He took my info, got my car in the "que" & when I told him about about possibly being late to my next appointment- took the time to walk with me to see if the driver for the courtesy ride was ready & available. The driver was & I took advantage of that ride. I arrived at my appointment only 2 minutes late! That was great! Then when I received a follow up call, today, about how my service went- I shared that I inadvertently left my receipt at the cashier's office. While I was on the phone with Jim, he emailed me a copy right there and then! That is service I will return for! Roy Coleman has taken excellent customer care of us through the years & when I neglected to ask for him yesterday while making my reservation, it is GREAT to know that there are other great reps to take care of my needs. Good job, Jim! Thank you for the team at North Central Ford!

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

Scott Alter and Don Randall were great to work with... they help me diagnose the noise issue with my 2015 F150 and got the problem fixed within one day. Couldn’t be happier to know those two and would recommend any service needs to AutoNation.

Hi ! My overall experience with this service order was excellent .. from my technician to the rest of the staff .. the 2 parts that we had to order, in addition to all the other "routine" maintenance items, were received very timely from Memphis .. good job ! I'm on vacation now ( after getting my car prepped ); so, I'm drawing a blank on my tech's name; but she was excellent ! Thank you North Central Ford :) Robb Lee Cedar Hill, Tx

The service staff was very attentive and patient with all my questions. Naiomi worked very hard with the help of Don to replace a back-up video mirror in my truck. They received approval to replace it from the warranty people, however, it was an after market product and it was explained to me that each dealership uses their own outside after market company in their nearby area. Therefore, they were not able to obtain the proper information to complete the job. I would have thought since I was told from the Burleson dealership that I could go to any Auto Nation and have work performed. If the warranty company covers all Auto Nation stores why isn't there some sort of way inter connect with other dealers to avoid this problem. I drove into Frisco thinking I was going to have a couple of problems taken care of and instead I was there about four hours and ended up with a simple oil change and a tire patch. Naiomi stayed in constant contact with me, however, the problem ended up being out of your control. I live in Rowlett and quite frankly I don't want to make a nearly 200 mile round trip to solve this problem. Now, I am left to resolve this problem on my own due to what I believe is a lack of responsibility and true customer service from the warranty company. Once again I have no problem with your service department. Everyone was very polite and as helpful as they could be. I understand it is not easy to have to tell a customer: "I'm sorry but I can't do anything for you." Thank you for taking the time to read my long winded review.

Carrie was our Service Writer and she listened to what was wrong, advised they probably wouldn't be able to get to it that day since we were a drive in without an appointment and they were pretty backed up. They got to our car first thing next morning and the problem was fixed by 10:30. Not only do I appreciate the fast service but I appreciate the way she handled our concerns.

Sheena represented Randall Prestige well. She took care of us, we had fun, and a lot of people got to drive the fabulous Ford cars. So many people were impressed with Ford. It was an amazing experience. Sshe spent ALL day with us to help us fundraise for Garland High School DECA. Prestige is donating $4200. Thank you. You are helping students in your community attend DECA conferences for competition as emerging leaders in business and marketing. We are thrilled and grateful.

Jeff Carter with Mac Haik Desoto Pre-owned Internet Sales This is the best gentleman, in my professional opinion, if you???re in the market for a vehicle you need to get acquainted with how to get the best deal possible. It was as easy as deciding what vehicle I wanted to buy, which was a Jeep Compass Sport, then Jeff searched the internet , then offered me a price lower than what he could find on line. All the shopping was done for me so I knew I was getting the best solution for my needs. Just to be safe I went, I always suggest a person checks this out, to edmonds.com to get a fair market price of the Jeep I was interested in purchasing. Jeff???s price was over $2,000 less than what Edmonds could locate in the area. Kelly???s Blue Book use to be the ???go to??? resource for car worthiness but Edmonds is the most up to date site of true market value. I actually entered the Jeep???s VIN number to do a spot on internet search. Not only do you get the best price, you also get great customer service. I am a person that hates buying cars, going to market in Mexico, and just dealing with price negotiations. I wish what the price was on the car is what you paid at every business that sells automobiles. However, we know that???s not the case unless you go to a place like CarMax which I would not recommend. So by Jeff shopping the internet for me in reference to an identical Jeep, he just beat the best price found so I was confident I was getting a better deal had I spent countless hours researching and shopping myself. Jeff???s fellow employees work together as a team; all put forth an effort to make the process simple. When I signed the buyer papers with the finance manager there were no last minute surprises. She even went as far as discussing my credit report by pointing out suggestions that would improve my score. I have Identity thief and my credit is a mess so I???m currently working with a company getting it cleaned up and accounts that aren???t mine removed. I had totaled my previous jeep so even though it was not the right time in my ID theft resolution, Mac Haik took that into consideration making the financing a breeze. So don???t hesitate to call to get your next car, Jeff Carter at Mac Haik, even if you have challenged credit issues. You can reach Jeff Carter by calling Mac Haik???s main number and asking for him in pre-owned sales: 972-274-8365. Text him at 972-971-7920 and/or email at jcarter@machaikdesoto.com. Most of my interaction with Jeff was from texting and emails; saving me time of constantly going into the dealership which is something as I mentioned above I despise. It took me one day to look, follow-up was from the comfort of my environment by texting, phone, or emails, and then the second visit was delivery of my new Jeep. Can it get much easier? This dealership has really put the car buying industry into the future by utilizing the internet for locating cars for comparison. They simplify the purchasing process, saving me time, money, and most important I felt in control. Due to Mac Haik???s business ethics, coupled with their system approaching customer needs, it was an enjoyable car buying experience that I have never encountered in the past with other dealerships. Glenn Steelman TCU Alumni Phi Gamma Delta Petroleum Club of Fort Worth National Honor Society

From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁

“You guys have been amazing! From Josh Moore and all of his help trying to find the right truck for me, to Bob in service. My experience here has been perfect!”

I had been shopping around for a specific car I've wanted for a while. Sadly I went through a divorce recently so I wanted to make sure I could secure financing before just "coming in to talk." I filled out tons of online stuff getting calls from everywhere with the usual dance we all hate. Was about to settle for a car and minutes away from signing Bo Bosuro called me to say I was approved 100%. Instead of a V6 3.7, I arrived to find my 6.4 V8 392 with 39k less miles at the same price. Jeff Warfield was excellent. Very professional and low pressure...relationship oriented thinking long term as all sales pros should. Finance manager Mr. Woodard took a complex financial profile and found a way to make it work. He was very fast in processing my sale. Usually you spend all day buying a car. I was in and out in 90 minutes with a huge smile. I recommend Don Davis Auto Group with the suggestion you seek out: Jeffery Warfield-management Bo Bosuro-sales Willie Woodard-finance

Jeff Carter with Mac Haik Desoto Pre-owned Internet Sales This is the best gentleman, in my professional opinion, if you???re in the market for a vehicle you need to get acquainted with how to get the best deal possible. It was as easy as deciding what vehicle I wanted to buy, which was a Jeep Compass Sport, then Jeff searched the internet , then offered me a price lower than what he could find on line. All the shopping was done for me so I knew I was getting the best solution for my needs. Just to be safe I went, I always suggest a person checks this out, to edmonds.com to get a fair market price of the Jeep I was interested in purchasing. Jeff???s price was over $2,000 less than what Edmonds could locate in the area. Kelly???s Blue Book use to be the ???go to??? resource for car worthiness but Edmonds is the most up to date site of true market value. I actually entered the Jeep???s VIN number to do a spot on internet search. Not only do you get the best price, you also get great customer service. I am a person that hates buying cars, going to market in Mexico, and just dealing with price negotiations. I wish what the price was on the car is what you paid at every business that sells automobiles. However, we know that???s not the case unless you go to a place like CarMax which I would not recommend. So by Jeff shopping the internet for me in reference to an identical Jeep, he just beat the best price found so I was confident I was getting a better deal had I spent countless hours researching and shopping myself. Jeff???s fellow employees work together as a team; all put forth an effort to make the process simple. When I signed the buyer papers with the finance manager there were no last minute surprises. She even went as far as discussing my credit report by pointing out suggestions that would improve my score. I have Identity thief and my credit is a mess so I???m currently working with a company getting it cleaned up and accounts that aren???t mine removed. I had totaled my previous jeep so even though it was not the right time in my ID theft resolution, Mac Haik took that into consideration making the financing a breeze. So don???t hesitate to call to get your next car, Jeff Carter at Mac Haik, even if you have challenged credit issues. You can reach Jeff Carter by calling Mac Haik???s main number and asking for him in pre-owned sales: 972-274-8365. Text him at 972-971-7920 and/or email at jcarter@machaikdesoto.com. Most of my interaction with Jeff was from texting and emails; saving me time of constantly going into the dealership which is something as I mentioned above I despise. It took me one day to look, follow-up was from the comfort of my environment by texting, phone, or emails, and then the second visit was delivery of my new Jeep. Can it get much easier? This dealership has really put the car buying industry into the future by utilizing the internet for locating cars for comparison. They simplify the purchasing process, saving me time, money, and most important I felt in control. Due to Mac Haik???s business ethics, coupled with their system approaching customer needs, it was an enjoyable car buying experience that I have never encountered in the past with other dealerships. Glenn Steelman TCU Alumni Phi Gamma Delta Petroleum Club of Fort Worth National Honor Society

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

Hola hoy fui por primera vez al dealer Dodge en 11550 Lyndon b Johnson fwy Liz Pérez ⭐⭐⭐⭐⭐muchas gracias por la gran amabilidad y dedicación a su trabajo desde que llegué el servicio exelente recomendado . ��

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

This car met all our requirements and we are very happy with our purchase. We are return customers and feel very comfortable working with Doug Lawrence and David Bruton. They made shopping easy and no stress.

From the moment I walked into Mac Haik until the job was complete and I walked out a very satisfied customer. Thank you Mac Haik for helping me get back on the road. The person who helped me was very knowledgeable and courteous. Merry Christmas 🎄🎁

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Excelente servicio y una atención muy amable y profesional! Los recomiendo 100% ya es mi segundo vehículo comprado en esta agencia Muchas Gracias buen día

Love the new color and all the new perks. The Explorer is so smooth on the road . It handles like a luxury car. What a SUV.

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

Love the drive and comfort... 2015 explorer with 46,000 miles so far ..absolutely love it !!! Very dependable... no mechanical issues so far . Very smooth and quiet drive

Had a very good experience in the selling process of an older car that I owned. Initially sent in some info and pictures about the car online which speeds up the process. Followed the footprints to the "Sell Us Your Car Bar". Professional clerk and buyer got key to the car and did a thorough evaluation and returned with offer. Did not insult my well-maintained car like other dealers with low ball offer. Of course, did not get private seller price. Offer to purchase car was a fair deal. No high pressure to buy any of the cars on their lot either. Looked like they have a lot of late model cars at no haggle price. Would recommend for buying or selling your car.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Had a great experience process was quick real laid back no pressure buying process love it they let me take the car to get check out by my own tech or dealership they fix the issues that my tech had found wrong with the car

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

My purchase couldn't have been easier... I spoke with Daniel over the phone made an appointment while still waiting on my credit union he made sure the car was mine and knew everything I needed to know. I came back on the following couple days while he was off and Bryan provided great service and made sure to pick up where Daniel left off no hassle no pressure just a simple purchase!

After car shopping for months. Originally was on the search for a Tahoe or Yukon. So happy I went and test drove the explorer. I fell in love with it. And now a proud owner of one.