Used 2023 Ford Explorer for sale near Round Lake Beach, IL

Tyler was incredibly knowledgeable while assisting me with my search. I can't thank him enough for the time and patience he gave me. If all sales staff at INFINITI Hoffman Estates are like Tyler, I would highly recommend this dealership to anyone interested in purchasing a vehicle.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Eduardo gave me an amazing service at the dealership and helped me find a car.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

The staff is very friendly and helpful. They services my vehicle quickly and sent me a report with what the service check found and what they recommended

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Woody and Denise went above and beyond as far as making our experience a very pleasant one. We never felt pressured at anytime and offered us a fantastic deal. As we have had unsatisfactory experiences at other dealerships. Woody was very knowledgeable, and if you want a pleasurable car buying experience I recommend asking for Woody.

Thank you very much for Greorge Adam who help me with my car .George is very profesional and very helpful .Great job!!!

Did everything as explained with no surprises. Work was done in a timely manner! Found a repair I was unaware of and took care of it saving me a future problem.

This is a longer review, so you may want to find a comfy chair and get settled. Hydrate if needed. Stretch first. We’ll wait. We came in to buy a Jeep Grand Cherokee and somehow walked out with so much more — including a valuable life lesson about always accepting free popcorn. Let’s start with our salesman, Jake. He was refreshingly… normal. Not pushy. Not lurking. Not hiding behind a potted plant waiting to pounce. We were originally just at the dealership to get our old clunker serviced, and Jake bravely approached and asked if we needed anything. From there, we had the usual small talk, test drives, and all the classic “so what do you think of this one?” moments. They didn’t have the exact Jeep we wanted, so they went out and got the one that checked all of our boxes. Jake got it to us almost as fast as a Jimmy John’s sandwich which is impressive considering this was an entire vehicle and not a turkey sub. Then came everyone’s favorite part of buying a vehicle — the financial reality portion of the program. You know it’s about to begin when they offer comfort items like popcorn, water and soda. That’s when you realize this is not a negotiation… this is emotional support snacking. For reasons we still cannot explain, we declined the popcorn and bravely entered the pricing discussion unprotected. During our otherwise calm back-and-forth conversation, a nearby customer began expressing their feelings… loudly… and with extremely creative vocabulary. We’re talking colorful. You could have painted a full mural with this guy’s monologue. If passion were measurable in decibels, this guy was setting records. This is when we realized our true mistake — which had nothing to do with buying the Jeep… and everything to do with declining the popcorn - as we were clearly also getting a live theater performance. The entire staff handled the situation with impressive calm, professionalism, and patience. Special shout-out to Brandon for composure that deserves its own award. Possibly a medal. Maybe a parade. A few days later, it was time to sign on the dotted line — which brought us to Bob. Bob was so entertaining and engaging that we temporarily forgot we were making a large financial commitment. I’m fairly certain that’s a rare and valuable skill that has been crafted over many years in the car business. Before you know it, Bob will even have you signed up for the VFW and guitar lessons. He’s that skilled. Finally, pickup day arrived. This time we were prepared. No more popcorn-related regret. We secured the Jeep… and the popcorn. Order has been restored. Lessons have been learned. Highly recommend Jake, the entire team at Miller Motors, and the popcorn.

Our salesperson, Robert was the best. We never felt more taken care of; Robert has great customer skills. As a former customer service worker I look for this. We found the car online, Called LL and Robert showed us the vehicle that afternoon. We loved it! The process was smooth and easy. We had to find a PNC bank in the area and he helped us find one. We went to a Honda dealership to get a key made as the car we bought was not a Lincoln. The customer service there was atrocious and I never ever want to go there again. I knew I had to write a review for Robert at LL as I want great customer service rewarded. Thanks again for a good experience.

Great people to work with. Got my truck for a great price, got a charitable amount for my trade in, and never felt pressured at all about anything. Everyone went out of their way to make the process as painless as possible.

Steve was super kind, patient and overall great. We purchased a car for my son and had endless questions and concerns. He was wonderful and I highly recommend. I’m not the easiest to please so this review means a lot!!

We had a great experience purchasing our Acura MDX from Nariman and Omar. They were friendly, knowledgeable, and made the entire process smooth and stress-free. Both took the time to answer all our questions and helped us find exactly what we were looking for. Highly recommend working with them if you’re looking for a new vehicle!

If Maurice were a super hero, his super power would be making great deals happen. He was friendly, helpful, informed (and don't even get me started on his accent)! I never once felt pushed or pressured. I am 100% convinced that the great deal I got would not have happened without Maurice. Aside from that, it is a rare salesman who makes you feel like he is really ON YOUR SIDE. I'll keep it short - he's earned my trust and that is the ultimate compliment I can give.

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!

Bill Baroud was very easy to work with. Straight forward, no ?sales? pressure The staff was very friendly and helpful. I am not very sure what else there is to say

The best car buying experience I've had. Tristan and Joseph worked hard to deliver the vehicle I wanted and a price with financing that i could afford! No pressure, no games. I would definitely recommend

Another fast and successful visit. Stayed while the work was done and waiting area was great as usual. Work took less time than expected which is also a bonus. Ashleigh did a great job keeping me in the loop.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!