New and used 2026 Ford Explorer for sale near Hodgkins, IL

Jesus and managers were easy to work with even when presented an unusual situation. You get a strong confidence in trust from this group. Highly recommended.

I am a returning customer to Fair Oaks Ford Lincoln in Naperville, Illinois. I leased my first vehicle a Ford Edge from Derren Sanders, Sales & Mo Abdallah, Sales & Finance Director in August 2024. It was my first lease vehicle for my business and Derren & Mo made the process smooth and hassle free. Because of my past experience, it was not a difficult decision to return to Fair Oaks Ford Lincoln to acquire my second vehicle a F-150 Raptor. The customer service and personalized treatment for my returning business was evident in the additional team member Terrell Williams, Finance Manager showcasing his ability to make the financing seamless. These three band members, having their own individual instruments, came together harmonizing the sweet melody causing me to tap my feet and sway to the beat as I flowed to rhapsody of symphonic notes flowing to the finance office. It was rhythmic and satisfying. It's not often that transacting business comes with feeling of complete satisfaction and strengthened engagement as if being at a concert with a favorite musician or entertainer. Yes, that's it this team of merry men created an entertaining environment purposefully delivering another satisfied customer.

The best experience ever. The dealership was amazing and the customer service went beyond expectation. I would definitely go back or refer my friends to go there.

Kept me appraised of what needed to be done . Went over the work done and what would need to br done in a future service. They washed my car.

Fair Oaks was the only LIncoln dealer that had (in transit) the exact 2025 Lincoln Aviator model and color scheme we were looking for. We were able to connect with them online and make a good deal on the purchase without having to make the extensive drive to the dealership. Krystal (internet sales manager) was great to work with. She handed us off to Eddie to complete the paperwork. All documents were completed online in the comfort of our home, and Eddie delivered the vehicle to us at home the day it arrived. Eddie continued to follow up after the sale to make sure we were satisfied and answer any questions we had about the vehicle. I can highly recommend this dealership.

Melissa in service was top notch. Extremely professional and knowledgeable. Gave an estimated timeline along with regular updates. Vehicle was completed (and washed) ahead of the expected completion time.

Vehicle was diagnosed and repaired in a very timely manner.

I can always count on my service needs being met. Quick Lane is convenient. My last service Was completed on time and corrected.

If you are looking to purchase a car, ask for Charles! Not only was he friendly and knowledgeable but has great customer service!! Very helpful!!

I stopped in for a test drive the other day and was truly pleased with my experience. It was very easy to find and get to, Sharon was extremely nice and helpful, the showroom was beautiful, and I was treated with the utmost respect. Unfortunately I did not buy the vehicle but it had nothing to do with the dealership.

It all started with Jessica answering the phone. She was awesome, answered all questions that I asked and was able to get me numbers from the sales manager. After that she set up an appointment so I could come in and test drive the car. I worked with Ken and Sharon while I was at the dealership. They were awesome. Got me the car he wanted for close to the price I wanted. Thank You!

Great experience. Salesman Jason Bono and manager Dominic were very professional. Stress-free and knowledgeable. Helped us find the right used car, and we love it. Definitely recommend them to anyone looking for a new or used car

Everyone at Friendly Ford in Roselle was great to work with!

Amazing experience, i recommend them as I’ve been shopping around for a while and they were by far the best!

Great Service Department. JR really works hard for you. Thank you

This was the best car buying experience I have ever had. Bryan (sales manager) is awesome and very friendly! He made the process very smooth and did not haggle me through any part. Eddie (finance) was also notably very helpful and friendly. He showed me the warranty but did not give me a hard time or pressure me into anything other than I came for. He even helped me with a discount for what I originally came in for. Overall 10/10 facility, staff and experience!

We purchased a new Ford Explorer. Excellent price with no pressure. An all around pleasant experience.

Always clean and friendly people. I gave always had my vehicles service here. This dealership is outstanding.