Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
Jordan Clarius = Pleasant experience, fast, great deal
by DelawareTDI from DealerRater.com
August 23, 2018
Jordan Clarius was excellent to work with and made the entire process a breeze. He was responsive to my needs, worked out the details of the deal quickly, and knew the product inside out. I have dealt with many care sales men and women, having even sold cars myself, and Jordan is one of the best. Knowledgeable, respectful, and professional. There was no nonsense...no game of haggling (great price to begin with)...no fake interest or attention--I was treated like a real person instead of the next pay check. I will definitely be back to Jordan and Garnet in the future.
This is what the car buying experience of the 21st Century should be like. Gina contacted me immediately, took some of my information over the phone and I was there at 9:00am the next morning. The experience was easy, low pressure, and enjoyable!
I had the pleasure of purchasing a car from a wonderful salesperson. Carol made my entire visit comfortable and stress free. She was engaging and professional. A salesperson that really knew her stuff. I would definitely refer her to all my friends and family looking to purchase a vehicle. I'm extremely happy with my purchase!
Salesman Bobby Bird was outstanding! His honesty, personality, professionalizum and knowledge well exceeds a 5 star recommendation! Excellent experience with Bobby Bird and everyone we delt with at the dealership as we purchased our new vehicle.
We were searching for a gently used XT5, and Delaware Cadillac had one that looked great. Mike Cassidy was our salesperson, and he was terrific. Price, color, and options were just what we wanted. Cutting the deal was easy. When we arrived a few days later to pick up the car, the detailing of the vehicle was as good as I have seen, and I have owned a pile of cars. Put is next to one brand new and don't look at the odometer, and there is now way you could tell it was not brand spanking new. We love the car, and appreciate the professional treatment we had at Delaware Cadillac.
Overall, I have always had a successful experience with Keyser Miller. I have used Them for both of the Escapes that I use...one 1 own & 1 I lease from Them. My Salesman (Rick) and the Service Desk, for example Mark have always been nice to work with.
I got my 2007 Lincoln MKX with the stress of no money down and a trading I needed a truck ASAP with not the perfect credit Sean was honest and friendly and helpful I told him what I had what I wanted and did my credit check fast and got me approved when no one else could I I had to do when I got there was a test drive and sign papers it was fast and easy I was so happy with how everything went I will definitely recommend my friends and family to go see Sean!
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Came in looking at several models. Jim the sales manager helped me narrow down some options, kept me in my budget and I’m very happy. I would recommend Robin Ford to everyone looking for a small, friendly, mom and pop dealership. Everyone bent over backwards to help me out. You’ve got a customer for life!
Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 in the auction with the options I gave them, definitely made the experience a lot easier with A++ customer service
At my recent experience with this dealer ship I received excellent customer service. My salesman, Zach Harpin, was very friendly, knowledgeable and just did everything he could to make the process as smooth as possible. Would definitely recommend this dealership and salesman to my friends and family.
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