Used Ford Explorer for Sale in Derby, CT

I bought a van about 5yrs. ago, after being referred to J&M by my neighbor Mike Stoffan. I recently donated it to Disabled American Veterans. After visiting nearly 6 dealerships, I returned to J&M to buy a pick up truck. After I decided on which one I wanted, I met with salesperson Steve Magura right from the start Steve was both professional and a gentleman. After a test drive and checking the truck over, I told him about some concerns I had and he assured me that those would be taken care of. I had a loan pre-approval from my credit union and there was no trade-in. We agreed on a price, I reviewed the purchase order and made a request., Steve spoke to his manager Mr. Brown and he approved it. When I brought the check in I did a pre-delivery inspection, the mechanics did the repairs (as promised), the fluids were changed and the truck was cleaned. I met with Dannielle to complete and sign paperwork and waited nearly 25 mins.for her to process and copy documentation. She apologized for the long wait and said the reason for the delay was because they found a math error and issued me a refund. I could not believe it. I had looked at the purchase order 3 times and everything appeared OK. The point is they could have said nothing but, they did and that speaks volumes about their honesty and integrity. Whenever I called with a question someone got me a answer. Steve called me with updates and kept me informed about what was being done to the truck and when it would be ready. For ALL the above reasons I decided to write this review. If you come to J&M prepared and keep expectations realistic, I'm sure you'll do as well as I did and leave just as satisfied. Thank-you very much to Steve, Mr.Brown, Dannielle, the gentleman who drove to other lot to measure the bed of the truck, the office staff (always willing to get me answers) the mechanics and prep people. Because of all of you, I've FINALLY got the truck I wanted. I am one happy guy. I'll always refer family and friends to J&M. Again,thank-You! I give J&M 10 stars.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Everyone @ BMW Bridgeport showed patience, knowledge and expertise. Having owned BMW's for over 15 years I will always by the brand only at BMW of Bridgeport. Vinny not only listened to my needs/wants, delivered exactly what I expected without pressuring me for more upgrades and did not hassle me to make a decision. He went out of his way to ensure I was comfortable with the purchase. When I picked up the vehicle someone (I'm embarassed to have forgotten his name) spent close to an hour reviewing the enhancements to the 2018 3 series. Ensuring I felt confident driving the vehicle home, taking time to to hooking up my blue tooth and loading my radio stations. There were quite a few differences between my current 3 Series and new one. He was very patient with my technical limitations and made all the changes seamless. Victoria from the Business Office was personable and made the transaction easy; ensuring that all the Financials were easily understood. My decision to start the sales process with BMW of Bridgeport came through my 10 year always positive relationship with my Service Specialist Bernard. I have been able to trust in his knowledge and judgements about the service of my previous vehicle for 10 years and I know nothing about cars or technology. Basically buying a vehicle at BMW of Bridgeport is seeing a "family" @ work. The process involved a lot of different people,they all showed trust in each others strengths to give me the "ultimate BMW experience". Thank you all!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I was looking for new/newer used cars priced moderately and felt like everywhere I looked online was out of my price range. Finally fell upon this place on Internet and could not get over their huge inventory of cars, some newer, that I actually liked! Did the usual dealership review and wow, negative feedbacks enough to make you want to avoid this place. But then I ran into a coworker who told me he bought 3 cars here without a problem. I went to look at car I picked off internet on Sunday and drove it home last night (4 days), couldn't be happier!!!

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

With just about 700 cars to choose from, no need to look elsewhere,(& they're expanding again soon)!!... 🖒ABWA helped me in a last minute situation where I had to purchase a reliable vehicle, immediately. We found so many GREAT cars to chose from & the rock bottom prices are wholesale, so unmatched for the quality. We found A Better Way Auto Wholesalers in Naugatuck, Ct to be a local 'town jem'!. Our salesman,Alex P., was awesome! He & the Entire team at ABWAuto is knowledgeable of their inventory, and offer sincere detail to personal attention in a fast pace, upbeat Wholesaler environment. The family friendly sales team reflect a style of flair that is characteristic of our friendly Naugautuck River Valley towns, and the Showroom attracts customers from all over New England.The staff is there to help the auto shopper from start to finish. Our salesman Alex P. and the dealership team stand by their word to honor and respect U.S. Armed Forces Veterans and Wounded Warriors. My husband is a recently wounded Veteran, recovering from injuries incurred overseas while working U.S. Diplomatic Security Detail. Alex, his desk-mate Anna, James in the business office, the ABWA Service team,and the salesroom welcomed us & compassionately worked with our special circumstances, typical to Veterans &wounded Vet stature, & they all worked hard to get our family in a safe and beautiful car!!. Highly recommended!! 5 out of 5 Stars 🌟🌟🌟🌟🌟to ABWAuto 5 Stars🌟🌟🌟🌟🌟to Alex P. in Sales. Thank you all!! Julie & Kevin B.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Your staff was highly knowledgeable and willing to listen to what I believed were my cars problems. I would also like to thank Jackie/Moose, and the mechanic who worked on my car, as they were also extremely courteous and very prompt. I also felt the pricing for parts/service was acceptable and that they were not trying to take advantage. One small improvement would be more comfortable seating in the service area as I waited 2 hours for my car to be serviced.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

My experience was/is always great. That's why we buy our cars from Ford of Branford. I needed a ride home and John brought me right home. Husband came home and we went and got the car. Sure do wish the washing and cleaning of the cars was something that happened. Cost was to high I guess. Maybe is you put a cost to repairs you could clean and wash the cars. Example: for car repairs over say $500.00 you get a wash and interior vacuum. Just an incentive for customers I was thinking. Staff are the best people around always friendly and very prompt. George and Sal and Tony are the best. We are so lucky to live so close to them. Thanks, Kit Yester

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Service was excellent. Corrected a problem that happened the same day. Was able to get to Boston next day feeling secure that my car had the service it needed. George was very helpful. Appreciate the ride from Woz to and from work. Thank you!! HAPPY NEW YEAR!!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

This is the second lease I have had with this dealership. This dealership has a unique option to their leasing in that property taxes are included with the monthly lease payment. You might be thinking that owing thousands on yearly property taxes on a vehicle will add hundreds to your monthly lease payments. Not so. What I learned with leasing is that the dealership gets a vast discount on property tax payments due to their sheer volume. Living in Waterbury and driving around in a newer vehicle would have had me paying a few thousand a year on property taxes. With leasing through this dealership I save hundreds on property taxes. I don't know of any place else that does this; If you're considering leasing and don't drive too many yearly miles, you will want to consider Family Ford leasing in Watertown (CT).

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Our company has bought several vehicles from Shakers and we will go back again. This time Bill Reed helped us out and everything went smoothly. We will continue to recommend Shakers to others.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

I cannot believe the amazing service at Shaker Family Ford. I have had some financial struggles this year and the worst was a BMW (Big money waste!!!) I spent over $10,000 in repairs and was in upside down and then some. Everyday I was terrified something else would go... I am now driving a beautiful 2017 Escape Titanium! The salesperson, Blair, was awesome. He was understanding of my situation and helped find a solution. Manny in finance is a miracle working. Within 48 hours I drove away in my new baby! It would've taken less time except they're closed on Sundays....

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Thank you so much to give me the opportunity... to own my ss yesterday.. you guys are great people!!! especially making deals... my good friend monte.!!! thank you to share your stories. about muscle cars and be very helpful to get my SS ... my next car I will get it in INGERSOLL AUTO OF DANBURY !!!!!!!!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

This dealership has shown me a strong desire to make their customers happy and commitment to keep customer's cars in great condition. They have a fleet of free loaner cars if your car needs a repair that you can't wait for. They have fixed any of my problems excellently and at a more reasonable cost then any other shop. That's why I bought my last 2 cars here.

went to purchase a used truck and was met by mick malagutti who gave me the best service and professional service you could ask for. would recommend this dealership to everyone. Very satisfied.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Went in to have my oil changed and a slow tire leak repaired on my 2005 Crown Vic (with 102000 miles on it); was able to get in right away. The technicians reported that the tire was bad (worn to the markers) so it had to be replaced, as did another one. Two others were OK. The battery was weak too (it was over 6 years old). I replaced the battery and checked tire prices and found that Tasca's prices for Michelin tires were very competitive so I had them replace the tires. They took me home while they did the work - I appreciate that courtesy. They installed the new tires, rotated two existing good tires, and aligned the car. Now I'm all safe and set for a planned trip. Everyone was very courteous and cared for me. And the cost was very reasonable too.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Stopped in around September of 2017 to look into a new truck. I met Jen who was very informative and helpful, but we determined this was not the right time to buy for me. Shopped around for a couple months, got some good offers, but I knew I wanted to work with Jen again. Went back to Tasca in the middle of May of 2018, and spoke with another sales person who just wanted to make a sale and took a very long time to meet my needs. This was my first time buying a new vehicle like this, and there was a clear difference in quality of service. A few weeks later I went back and asked to work with Jen, She walked me through the whole process of what I was looking for, not one ounce of sales pressure. Very laid back, very personable and understanding, and incredibly helpful. She even was able to nearly match a better offer I had from another dealer for the same truck, and I walked out with a nicer truck than offered before. She answered every question I had (and I had A LOT) with a straightforward, to-the-point answer. Absolutely wonderful experience working with Jen and I hope to do business with her in the future.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Gerry was awesome!! I drove an hour to come look at a car, but ended up with an even better deal - a 2006 Jeep Sport that is spectacular. He answered all of me and my mom's questions, (which were endless) and didn't push anything on me. Made a memorable experience here, and I will make sure to recommend to anyone I know who is looking for a car.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

The most amazing customer service I've ever had, I bought a 2016 Mustang in Pennsylvania and 3 days later the car was breaking down on me, so I called the Ford dealership next to where I live in Mahopac and they told me that I would have to wait more than a week until I even had an appointment, let alone the time it would've taken them to fix my car, so I hung up and called Brewster Ford. A very nice woman answered the phone and got me an appointment that day. I came in, dropped my car off and 20 minutes later I get a phone call and the man in service(I believe his name is Dino) told me he got the car fixed up and ready to go! I will never go to Mahopac again. I will always drive the extra 30 minutes to Brewster Ford, they're amazing!!! Thank you so much!

I went in this past weekend just to discuss my options because my lease was coming due . I had an appointment with Frank Fazio. This turned out to be the best experience I ever had at Schaller !! I ended up leasing another car. Frank took his time to make sure I was completely happy with my new lease , he didn't push me into something I didn't want . He was very knowledgeable , went through everything in the car so I could really enjoy this beautiful car!! I do have to mention that everyone working that day was very pleasant and upbeat . Very different than past experiences I have had . I left really happy and excited with my decision!

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.