Used Ford Explorer for sale near Des Moines, IA

I enjoy my experience working with Willis Auto. My positive experience started when I called in to ask a few questions about the truck I ended purchasing. The lady on the other end answered my questions and set the appointment with Trent Tipton. When I showed up to the appointment a little late, Trent was working with another guest. Adam greeted me let me know what was going on and got me the keys. I did my walk around and liked the truck and took it for a test drive. When I got back I was introduced to Trent and we sat down to discuss the deal. Between Trent and Adam we resolved an issue that I had found in the online ad and made a deal. They discussed finance options but I had already had my financing taken care of. They did not try to force a bunch of products I don?t see value in like another dealership I have worked with in Des Moines.Trent and Adam have both followed up with a text to ensure I was happy and if I had any questions. I had sold Cars for 6 years and felt they treated me the way I tried to treat each one of my customers. Good luck Trent on your new Career.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Rep was friendly and knowledgeable. Communication was good with a short reply time. And answering all my questions.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Third used car I've bought in the DSM area in past year, first time from Audi of DSM. Best experience of all three. Easiest process of all three. Best customer service of all three. Fastest turnover time of all three. What more needs to be said. Well done Audi of DSM.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Corvette maintenance . Bob Lundy was service advisor and Josh was my tech. Both highly recommended. Even sent a video on completion of what was done. A++ to both

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Always treated with the luxury experience. Sales and service departments are first class. Ms. Baldwin is always there to help and answer questions and work for your business.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I set up an appointment on line then the salesman said he would have it ready outside. Our appointment was 3 days out. When we got there the car handnot been processed yet It needed work done and it was dirty. We test drove it and liked the car and the price. Also when we got there the cost of the car had gone up a couple of hundred dollars. Because I copied what we saw on line and our preapproval they gave up the price we first saw. That was nice. The car needed some work done on it and they did it for no cost to us. It took over a week and a couple of phone calls. We now have the car we expected to bring home the day we got it.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Service department is outstanding. All are friendly and quick to diagnose your problem and then they help you with what your repair needs. They keep you informed on where they are on the repairs and the time they give you on repairs is right on.

Fast and Professional. Purchased for 650 miles away. Flew in and drove away about an hour later. Truck was prepped and ready to roll. Great price! Outstanding experience. Would do it again. Highly recommended.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Great experience with Willis. This is our second purchase with them. Would definitely recommend them to others.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

I'd give these guys 10 stars if I could...I spent 25 years in the car business and most of it in upper management. I was coming from several hours away and my Sales Mgr Aaron Havill made me comfortable enough to make the trip with confidence. Aaron greeted me promptly and the vehicle was standing tall inside the showroom delivery lane, looking better in person than the multiple pics and videos Aaron had personally sent me. My salesperson Aaron Mohler made the test drive, setup and final legwork of the deal equally as pleasant. Adell Hilson completed my paperwork and extended warranty transaction timely and professionally. From 25 years experience in the business, and talking with several dealerships in my buying process, these guys were head and shoulders above the rest! Thank you

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Christian helped us with everything and was patient and kind. He listened to our concerns and helped in every way. Then Kristian explained all of the paperwork and answered every question. We could not have had a better experience!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Being 55 I have had dealings with plenty of dealerships in my time. Deery of Waukee, Iowa is different. We ran into some problems with a vehicle purchased and without the long story; I'll say this team stepped up and made it right. Thank you Juju and Jason H. You guys took care of us and made happy, loyal customers.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

I love the no hassle car buying experience and my salesman was a good guy that was a veterans car salesman. They took care of getting me set up with a second key very quickly and got me a great interest rate on my loan I quickly paid off within 6 months. I will shop there again and have sent many members of my family there!!

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.

They were very responsive and told me the car was sold so no need to visit

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I worked with Joe and Matt, buying a car with a limited income in a hurry due to my old one being destroyed when someone ran a stoplight. They couldnt have been more helpful and friendly, made me comfortable and I got a great deal, they handled the necessary repairs and services and almost two years later she still runs like a dream. I will definitely be making them my first stop for any other vehicle purchases. The atmosphere here is great.

I have had several Explorers all have been great vehicles. My newest is only a couple years old. I also still have a great running 26 year old with almost 200k miles. Never had a big or expensive problem with either. I can say the same for the BMWs, Mercedes and Infinity’s I have owned…Once these expensive vehicles warranty expired everything but their engine seemed to fall apart. My Fords are reliable and never break down (knock on wood) Not flashy like the imports but solid.

Great sharing of information and making some recommendations. We discussed several of the other vehicles that might meet my needs.

I have heard a thump in the front end since I've had it and don't understand why this is happening 2017 Ford Exspoler XLT every time I turn my car to the left is there any recalls about this issue? William Wilson.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Great place to buy a car. No games or inflated fees. Highly recommend them. Very friendly and helpful and I would go there again without hesitation.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.