Used Ford Explorer for Sale in Des Moines, IA

Service department daw friendly and helpful. Jeremiah even showed me some settings on the console that I couldn’t figure out. He was super helpful.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I was impressed with the whole dealership. I let Nick J know that I was just interested in looking around. He offered to answer questions which I had a lot of. Thank you! Very comfortable experience.

This car met all requirement has plenty room front and bag it ride grade has Sony sound system and 3UBS port doula moon roof leather seat and more.

Erika was so personable, wonderful, and knowledgeable in answering any questions I had in regards to my new car in email/texts the few days before I came down from Minnesota to pick my car up! Also, both Jeff and Austin were really great in going over everything I needed to know in regards to my new Ford Taurus before I left the dealership!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I came to the dealership in May of 2016 and talked with George Meza about finding a lease return A6. We looked for several weeks but could not find the right car. After several subsequent conversations, George suggested a new A6 that they had on the lot, that met my list of requirements. I had not intended to purchase a new vehicle, but after George and the dealership had worked their magic with the price, purchasing the new car was an opportunity that I could not pass up. --- Fast forward to October 2018. I was in town and called ahead, to George, to make sure he would be available to talk about the new 2019 A6. George's knowledge about the new A6 was amazing and I found out more about that car than I had ever anticipated. I am not ready to change cars yet, but when I am, I will be contacting George Meza. D. Hansen

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

This vehicle met all of my needs. There is plenty of space for my whole family and the vehicle has been very reliable for everyday travel.

I've had Hondas for 30 years and have dealt with dealerships for service in Houston, Kansas City & Des Moines. For four years I have used Smart Honda and I'm pleased with service & sales. The service managers strive to be fair and honest and have expert knowledge. The sales team goes beyond expectations as well. I've got a '16 Odyssey & a'01 with 250k miles. My '05 Odyssey just died with 280k miles.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

This service center is accommodative of customer needs. While they were unable to get my car in for two weeks while my engine was not running smoothly (the last time this happened, I had to replace my engine) they we're accommodative once the service was performed. There were recommendations to change parts which were contrary to what my primary other shop had indicated, such as: replacing rear shocks and bearings and replacing breaks. Although my brakes have approx 25% left and I plan on replacing them at the 70k mile mark (currently at 66k) the dealer insinuated that I should replace them immediately. After providing a realistic timeline, they agreed that the replacement was not necessary at this time, but should be done in the next 5-10k miles. Regarding the shocks, I had a vehicle inspection at 64k miles, and there was no indication that shocks were in need of repair. At 66k miles, they were apparently completely blown. This is confusing to me, as this drastic a change should not occur over 2k miles. Further, I have not experienced diminished ride quality or "clunking" sounds typical of blown shocks.

It has heated seats and that is all I wanted in my car LOL. Love the navigation it has, the remote start, the stowing of third row. It is wider than my last explorer so I am still adjusting to that. Rides very smooth.

I'm thrilled that there are still dealerships in existence to service Saturns, especially for the more technical repairs. Overall, service on the car and the customer service by Bob Brown in Ankeny were really good.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

My service adviser, Austin, is great. Very friendly, detailed, honest, and knows his business and what to recommend that needs attention immediately ad what is minor and can wait, if needed. Shop prices are fair and competitive and quality is guaranteed. I did not purchase my vehicle at this dealership, but service has been excellent and prices fair and reasonable. The president of the company is accessible and seems to have an open door policy for customers. Although I did not purchase my vehicle from this dealership, my overall experience with this dealership has proven very favorable and I would, definitely, consider my next purchase, as well as, service from Stiver's Ford/Lincoln in Waukee, IA. I have nothing negative to say about any experience thus far in 4 years, but lots of positives to say about them. Recommendation is to buy from them, but if you don't buy, my recommendation is to, at least, have then service your vehicle, as you will be well satisfied with both price and quality of maintenance/repairs.

This is my second review of this visit. It went fine and hopefully you will give the info. to Stivers this time.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Easy and a very quick service. Love to reserve my appointment on line!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Kristine VanWinkle was very rude and disrespectful when I went in for my estimate. She was very rude on the phone when I was told I would have the estimate emailed to me and had to call and remind them because I had yet to get it. She rolled her eyes when I had to go to my car to get my insurance information as if i was wasting her time and she would rather be doing other things.I wouldn't ever go back to have to deal with her. Haris was very nice and helpful during the process. I was updated by him on the progress and when they found additional damage. I wish I would have also had a time it would have been done so I could have had set time in getting my rental car back to the shop and get my car in the same trip.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Friendly, speedy service! Got right in with no wait at the Quick Lube Service. Complimentary car was always appreciated! Service employees take time to tell you what was done & answer any questions.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

As a mechanic of many years I have been to more car lots than i care to remember helping others pick a car, when I say this dealer stands alone I am not exaggerating, here is my experience and you be the judge. After researching a couple months on the Lincoln I wanted through various sites I decided this dealer had one that interested me so I sent in an application online. Now life has been hard on most of us, so like others my credit score doesnt reflect the hard working responsible person i truely am, and I had expectations of a long search with many pitfalls. I was called by a gentleman named Tom who wanted to know if i had a certain car in mind, of course I already knew the exact one i wanted so I told him and he asked me to come in the next day for a test drive. All the usual things you expect when you open that door to salesmen. I arrived the next day early to have a look and get my first no of the search, Tom brought up the car and while i was on my test drive he checked over my trade in which i already knew wasnt worth much in resale value. I came back and had a seat with him, the atmosphere was relaxing and we carried on an nice conversation as he gathered the information needed for finance to check me out. At no point did I feel pressured or really even feel like i was being sold anything. A couple hours passed while I looked around the showroom at beautiful 1950's Styling, neon signs, old style gas pumps, a coke machine that vended real glass bottles, which Tom showed us as he provided a free coke, even a vintage corvette relaxing in the corner. Tom suggested that Kenny could be busy for awhile trying to find financing for me as he was receiving declines so far and we thanked him for the efforts and left as I expected the case would be. A couple hours passed and my phone rings, as I pick it up and see who is calling I made the comment to my girl, here comes the no. Kenny was on the other end when I answered and told me he had tried many places and I was approved for the loan, huh wha ?? Umm shock fades and I ask ok when can I finalize the deal. Within two more hours I was out and enjoying the new car. If you have been keeping track, thats a total of 6 hours from start to finish. Later when looking at the series of messages sent to me by credit karma I can attest to the work Kenny put in to get me approved as the list of credit inquires was numerous. Most places would not have gotten me approved or pushed for a cheaper car, more down payment, a co signer or simply said no and moved on to the next customer. If you see a car you want from this dealer do yourself a favor and stop in or call or send in an online application, This dealership is the one you have always wanted to deal with and never found.

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

Such a great experience. I had a car that had a lot of miles but upside down on my loan. Ron is such a kind salesperson. Dennis in Finance got me a great deal on a new Jeep Patriot by using dealer cash & rebates that paid off my old car so I could get a brand new one!!! They are my dealer for life.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I have been looking for a new car for about two months now and decided to look into a new Ford. A few weeks ago I was attending a wresting camp in Iowa and decided to conpare prices to those in Kansas. Ames Ford and Lincoln was one of the dealerships I looked at while I was in Iowa. I was blown away by the customer service. The business was very well organized and I received great support from the staff. One employee named Kerrigan, made my experience exceptional! He left a great impression of himself and Ames Ford and Lincoln. Although I did not buy a vehicle, Mr. Kohnen made my experience at Ames Ford and Lincoln exceptional. I would highly recommend looking into buying a car from this dealership.

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Even though I was just in for an oil change I was simply curious to see the changes in the 2018 CRV's (mine is a 2015 and I love it). The sales person, Steve, took time to show me a new CRV and thoroughly answered my many questions (and I have many detailed questions!). If the opportunity arises that I need or want a new car I will certainly ask for this salesman. He wasn't pushy and didn't act like I was 'wasting' his time which I really appreciate. Mel and Josh are great in the service department. Even though I am a senior I don't feel 'invisible' when I come in for service (unlike MANY other businesses!) All the guys in the service dept. have been right there when you drive in whether to change wiper blades or to answer a question. The 'overall inspection' this time showed I will need new tires next spring or summer. Thanks to Josh mentioning it, this won't be a 'surprise' next year. Two thumbs up to the whole dealership! Sadly I didn't buy my current car from this dealership, but I will NOT go back to the original place due to the difference in atmosphere/respect/quality of the personnel at Honda of Ames.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I went to George White Chevy in July 2017 to get some repairs on my 2003 Duramax and ended up buying a new 2017 Duramax. I was so impressed with Mark Bathie and George White Chevy from my first experience I came back in March 2018 and bought another Durmax From Mark . The whole experience is a good one there all around . If you need a fair place to go for repairs or to buy a vehicle go to George White Chevrolet and See Mark Bathie for your salesman , they are Top Shelf ! 5/5 Stars

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!