Used Ford Explorer for sale near Eastpointe, MI

Lou Marchesi was the Tip of the spear regarding total commitment to the customer!!! HIGHLY recommend him and the Avis ford team for a totally AWESOME car buying experience 💪

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

The experience was very delightful, I can tell they really care about their customers. I drove up from out of state to purchase the vehicle.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

This dealership is by far the best in the country, You can trust what they say very honest. My salesman is the finest I have ever dealt with.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I was beyond impressed with my experience at Royal Oak Ford! The salesman, Gage, was so helpful and patient with all of my random questions. He went above and beyond in the customer service department! The finance department spent a ton of time looking at options and building a plan that worked for me. I will be back when it’s time for my next car!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Chris was absolutely fantastic and a great help with my new lease. He is a very knowledgeable, dedicated and extremely helpful salesperson. I’ve had the pleasure of working with him in the past for my daughter. He went out of his way with all the amazing technical aspects that are a bit of a challenge for me to completely comprehend. He explained all the details from turning in my former Trax, financing and finishing the new lease. He’s a great guy to work. I highly recommend!!

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Exelate customer sales department answered my questions even drove to my.house see if car i was looking.fot..hoghly.recommend this ford car dealership.

I have had this car for about two years, the V8 version. It is one of the best cars I've ever had. It has tons of space and is really reliable I wouldn't hesitate taking it anywhere. Haven't had to do anything major only routine oil changes and such. The explorer won't be the best on gas but if you're looking for something dependable this one is it.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

The sales team is very informed and effective, though it’s service that sells a dealership. Quick Lane and dealership service representatives are friendly and keep the customer informed. Pickup as well as remote service is also great!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

My recent experience with the Service team at Taylor Ford was outstanding! The level of communication, service and attention to detail I personally have not seen in my many years working with other dealer service departments. MY 2018 Ford Explorer was well taken care of and I appreciate the team. Specifically Kim, Todd, Charlene and Kelly. Thank you for everything.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

Diane located the ideal vehicle for us prior to arriving at the dealership. She was knowledgeable, thorough & a pleasure to work with.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Excellent Sales person was very helpful and knowledgeable and patient with me. Answered all questions

We purchased a 2022 Explorer Platinum one month ago and so far we've had a great experience. We needed the large volume of cargo space that's available with the third row down, above-average towing capability, and most importantly comfortable seating for long trips. This SUV has given us all of that and much more. Now that we're past the break-in period, it is such a pleasure to drive. It has a phenomenal engine, helpful tech that we haven't had any trouble using (with one exception -- see below), and a fantastic selection of drive modes. The one fly in the ointment isn't Ford's fault. We tried to activate the three-month free trial of the wifi hotspot with AT&T, but three weeks after opening an incident with them (with Ford Customer Support's help), they haven't been able to resolve the issue. I hope Ford partners with a different provider soon, so no one else has to deal with this. But that's a minor issue in the grand scheme of things. After a major purchase like this I often second-guess myself and wonder if I shouldn't have gone with one of the runners up. But not in this case. I'm confident we found the best SUV for our needs. Kudos to Ford!

Totally pleased with this vehicle purchase. Flo was great and came in on his day off to complete our deal. Would recommend to anyone.

Service Technician greeted me with enthusiasm. Explained the timing and kept me informed. Service was as expected. Checklist was reviewed. I would recommend this dealer for service!

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

I recently purchased a 2025 Chevrolet Trailblazer LS, and I have to say, the experience was incredibly smooth thanks to Becca, Bobby, and Brian. From start to finish, they made the entire process hassle-free and enjoyable. Their professionalism and attention to detail truly stood out, ensuring I had all the information I needed and that the transaction went off without a hitch. I couldn't be happier with my new vehicle and the outstanding service I received! Highly recommend this team for anyone looking to make a seamless purchase.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Was easy to deal with and helped me out anyway he could. Thanks again, Bryon

Hey everyone, meet Shawn Johnson at Crest Lincoln. This guy is definitely a sales wizard and has to be the heart of Crest. His uncanny ability to connect with you will leave you feeling like you matter and not just another sale under his belt. He definitely has a knack for sales that can only be described as ‘legendary.’ He really worked hard to get us what we wanted! I mean, this has to be the best salesperson I've ever had, and I have had several cars financed. He is cool, funny, caring, and just an overall really nice guy. If I could go back tomorrow and do it all over again, I would just to feel that great experience again! When I left that day with my new car, I felt like I was driving a million-dollar car. Shawn, if you read this, I just want to say thank you again, man. You're the best, and nothing less! If anybody says different, tell them to come see me, lol! Review readers, know this if nothing else: Shawn Johnson is the go-to guy over at Crest Lincoln. 36200 Van xxxx Ave, Sterling Heights, MI 48312. Charles/Looped