Used Ford Explorer for Sale in Elyria, OH

Service was prompt and professional. Breanna, the assistant service manager, was very good about explaining some additional services that an I needed to have done. The free car wash was an added bonus. I had been taking my truck to another Ford dealer for servicing up to now, but these folks seem to want to go the extra mile.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Service writer, technician and support staff were all professional and helpful in getting my car serviced quickly and offering help on my wife car.

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

The service manger was very helpful and made me feel comfortable. His knowledge and customer service was second to none.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Good quick service. Workers were very kind and helpful

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Fine job by all for their service on my vehicle!! Highly recommend!!!

has a great look.handles well.plenty of room.a lot of electronic fetures.really like the sync feture.got good views from front seat.great explorer.would recomend to a freind

Shawn is the ultimate professional.....the facility was clean and the staff very friendly....

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

I took my 14 Escape in for a door recall, which appears to be OK. I thought I'd replace my wiper blades as well. Five minutes after I left the dealership it started to rain. When I turned on the wipers one of them flew off the car!! Did retrieve the wiper from the road only after it had been run over a couple times. Turned around & went back. They were VERY appologetic and replaced it immediately. After I got back on the road, I again turned on the wipers............the same blade that was replaced was not clearing off the window!! I had to again go back. The manager of Service himself came out to fix the problem...........the plastic cover on the blade was never removed. I was actually going to look into trading in my car for a new one there, but I think I might look into the dealership's past performance more. Again, the people were super friendly, courteous & helpful but the incident made me wonder.........if replacing wiper blades didn't go so well would I bring my car back there....

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Jason made our experience quick and easy. He was courteous and professional even though I showed up at 9pm!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Service personnel were friendly and courteous. They gave me a loaner when they realized that the work would take more than a day. All expectations were met and work was performed satisfactorily.

This vehicle is excellent. It meets all of our needs. Very comfortable. We will definitely purchase this vehicle again. We recommend this vehicle to everyone who needs reliable transportation and comfort.

Super helpful and knowledgeable with my car repairs.....Terry who scheduled the car repair and the mechanic that fixed my car both treated me as a friend, not a customer..... Driving 50 minutes to get my car repaired was totally worth it....

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I didn’t purchase my 2013 Mustang GT from this dealer yet they treated me as if I had. My Mustang currently has only 5000 miles. It has only been caught in a light rain one time, it’s very clean. For those reasons I was very concerned that they handle the car carefully and they didn’t disappoint me.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

So I am not new to buying cars online but typically I fly to the dealership and inspect the car prior to purchasing. This was my first experience of buying a vehicle and having it shipped to me without seeing or test driving the vehicle. Needless to say I was very nervous, especially because the price was so much lower than other vehicles with the same year and mileage. I meticulously looked over the pictures and reviewed the CarFax. I also read many of the reviews listed on the cars.com site and this was the deciding factor to make me buy. I could not be happier with the purchase. This was the easiest most seamless purchase that I have had. All my questions where answered immediately and honestly. They worked extremely hard to find the cheapest shipping price for me (and quick). It was a great experience! The car was better than described, they tend to not over describe the car I am guessing to make sure that you are not disappointed. I do want to remind you that you are not purchasing a new car and you should expect some wear based on the year. With that being said, I feel my car was excellent for the year, miles, and price. It runs smoothly, does not have any lights on, and everything works as stated in the online description. Granted I have not put a lot of miles on it at this point but I could not be more pleased thus far. This was a big risk as you can imagine, but I asked a simple question and feel that I received an honest answer (would you purchase this car for your family site unseen). Without hesitation, I got a simple yes and that he had actually considered the car for his family but decided to wait another year to replace their current car. I encourage you to give the dealership a chance with an online purchase. They seem to display all the characteristics you would hope for in a family owned business; honesty, integrity, individualized customer service, and pride in the work they do. This will be the first website I check when I need another car because of the experience. The only negative I can list is my daughter is claiming the car as hers.....but nothing related to the car or the purchasing experience.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

I am a local businessman and do not have time to shop dealers and play the usual games. I started to become a loyal fan of KDK when they opened in Brunswick. I now only buy my cars there. My family has purchased their cars there. And, I have had employees buy their cars their also. I send people to KDK for all the right reasons. Number one is John. He is the best. What a breath of fresh air. His desk is right at the front door. If he is not sitting there helping some one, hes on the move juggling multiple customers at a time. amazing! He is helpful, knowledgeable, honest, caring, low key-no pressure. And here's how; Offers a huge inventory, cars are clean and late model. Great prices, extreme value, and they really make the sale comfortable. If you notice something that needs attention, they are happy to make things right. It is no wonder they sell a ton of cars more than anyone else! Besides John, the rest of the Family rocks. From great buyers, family ownership, and a great staff, they have me for life!

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

Always great service at Liberty. Had 2015 F150 in for routine maintenance. Jay Toman, my Service Representative, is always very personable, and attentive. The customer lounge is clean, and comfortable. I always recommend Liberty Brunswick to my friends and family.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Excellent service, it's a wonderful place to get a new car. Thanks to Mr. James Carson for his excellent effort to help me and my family to get what we really need, a very reliable vehicle with all the specific details we needed for our new car. If you need a serious company that has a strong compromise with the customer, do no hesitate and go visit Montrose Westside Auto, Thank you guys!

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I had my son stop and pick up my F250 after service so as far as I know everything went very well. But if they want to volunteer to wash my truck that would put them over the top

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Very good. Just wish you had a a place to wash vehicles or they got washed after a service

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

After visiting the auto show I had a Mustang convertible on my short list so I visited Montrose Ford for a test drive. I met Will Sutton who went over all the bells and whistles of my new love interest and we went out for a test drive. Any question I had about this car, Will had the answer. I took the time (very little) to look at other models but returned later that week and had the car ordered in less than 20 minutes. I was told 4-6 weeks for delivery but I picked it up 9 weeks to the day after it was ordered - I don't fault the dealership, they have no control over the factory. Will kept me informed by tracking the VIN once assigned and he didn't seem to mind the crazy person texting him periodically to ask if a rogue Mustang showed up. I would have gotten a discount through my credit card company if I used a differnt dealership however that wasn't an option. Will worked on the price to make it comparable and still without a hint of pressure to buy. Will is so knowledgeable he made the whole process easy. When I arrived to take the new addition home Will was there to go over every feature and he made sure I could use everything properly. I had such a good experience I would recommend Will and Montrose Ford without hesitation.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

I have a 2016 Ford Fusion (4 door). The service was excellent. I called Saturday, 4/30/2016 and was scheduled for an appointment the same day. I did not have to wait long. Liberty Ford in Maple Heights Ohio always provides excellent service and the staff is great, too. I love it.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

Jenna Cefani is the best service rep at Liberty Ford in Maple Hts OH. She is knows her stuff about cars and answers all questions thoroughly. She goes above and beyond to assure the customer is happy and satisfied with customer service and repairs. The problem with the A/C not cooling to maximum was found and correctly repaired. Thank you Jenna. We are confident taking our cars to Liberty Ford for service and repairs.

More car for your money, Test drove Mercedes, Acura, and Audi. The Explorer has a smooth ride and more conveniences than the rest we test drove