Used Ford Explorer for Sale in Little Rock, AR

So I'd like to start with I know I probably was not the easiest client to deal with at times; but this team of people understood why I was so upset and frankly p*ssed off with the whole situation. They did not give up on my attitude or car. Anyone who purchases a car that is within the power train warranty always wonders why did this person trade in a 'perfectly good car'. Well, there is usually a reason for that. Upon test driving the vehicle and noticing an off noise but being told it was "normal" I rolled the dice that the power train would cover the off engine noise we noticed unless it was in fact supposed to sound that way. Which it wasn't (it does not make the sound from the the test drive since). Sure enough, before the first payment, the engine took a crap and gave me the panic of a lifetime. I had just made this huge purchase and now it will need a new engine? The whole point of purchasing a new or 1 owner car was to have a GOOD RELIABLE VEHICLE that I would not need to worry about for a while. Everyone worries that the larger components could and will fail right out the gate leaving you with a mount of repair bills and a xxx that is now a money pit. I called the dealership and explained what was happening and they were very understanding why I was upset with this. Melinda was able to get me lined out... eventually. It took a new engine and 3 new sensors I believe but she got it done. I did tell Melinda to please do not rush this. It's an engine. I work in service and understand not all your techs and do all your jobs. there's a reason each tech works on what they work on. And I get that. But when we were coming up on the 2 month mark it was getting frustrating. Not to mentino the rental. So I am finally about to come pick the car up. FINALLY. But upon taking delivery of the car, we didn't even make it home before the check engine light comes back. We JUST installed a new engine and a sensor ( sensors are picky and finicky it seems). Took it back immediately ( it was Saturday so I had it back Monday morning). They got me square away with the sensors however I believe Jim (who isn't here anymore to my understanding) was the advisor for that small ticket. This was when i believe we had to get 2 sensors taken care of. Then about 3 weeks later on the freeway all the sudden the transmission felt like it disengaged and a message about putting the car into neutral flashed up with the engine light. I lost it . I cried (we aren't even going to talk about the rental car/The most expensive cup of ranch incident ever -- but I'd be more than happy to hook Lauren and her dept. up with an awesome courtesy vehicle review). Was this ever going to end with this xxxx car? I called you guys up and was about 20 minutes away, upset, late to work at a new job, and pissed. But Lauren had the rental ready to go as this happened en route to work. Melinda was there and ready to run my codes as it appeared pretty serious at first glance. But come to find it was a loose battery terminal. The service department did in fact verify this thoroughly and did NOT charge me for the day of diag ( I did have a little under a full tank when I brought it that morning but was not even worried about that as long as I had the gas to get home and I did). I would absolutely recommend y'all to someone; if they will be treated the same if not better. Thanks everyone for putting up with me. working in service has made me learn a lot but also to expect nothing less than what I would let a customer's purchase roll like.

This car has all the bells and whistles one would expect from a premium vehicle, but at a much more affordable price. The interior is sleek and accommodating, as well as comfortable. I love the double panel sunroof and the heated seats! So far it's doing decent on gas mileage for considering its size. It also doesn't feel like driving a tank, it maneuvers well and rides smoothly!

My 2009 Traverse was beginning to bleed us a bit every month or two so we decided it was time to shop. I spent quite a bit of time researching my next vehicle and based on reliability, safety and other desired features narrowed it down to a Subaru Forester and Kia Sorento. I test drove a Forester 2 years ago when my wife was shopping for a new car but had never been in a Kia of any sort. I requested internet pricing from a total of 3 dealerships. Steve Landers Kia responded with an e-mail within a minute asking if they could call. I replied yes and was contacted by phone within the next 30 minutes. The other two dealerships contacted me the following day. I ended up at Steve Landers that very afternoon and fell head over hills with the Sorento. I felt that I should at least run by the Subaru dealership and take the Forester for another spin, after all it was about 10 grand cheaper similarly equipped. Before that test drive wss over I knew I was buying the Sorento. My salesman was Steve Parks, a fine, personable man with whom I immediately felt comfortable. The internet qoute i got was for a lower priced Sorento but i was able to get the same reduction percent-wise on the premium model - about 11% off sticker. I got a fair trade value for the Ttaverse. All very painless and 95% of it done over the phone. The actual purchase took a little longer than was necessary (about an hour) but, in all fairness, we were operating under a very tight schedule that afternoon which increased our impatience. The delays certainly had nothing to do with negotiations. The deal was firm. The finance guy, when we got to him was efficient and offered, but did not push, extended warranties and the like. We were introduced to the general manager and Service Department manager. A nicebtpuch. Steve Landers Autogroup just recently purchased this dealership. The building is likely mid-seventies construction but it really didn't affect my desire to purchase. They will be moving to a highly modern facility within 6 months. I really don't interact with anyone else but I observed a lot more on my three visits to the dealership. The sales staff was friendly, even playing extensively with a couple of young grade-schoolers waiting on their mother working with another agent. Overall I'd have to say this was one of my best - no THE best - car-buying experience in my nearly 60 tears. Thanks especially to Steve Parks who made it all happen.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I can only speak for me and they treated me 1st class right from the start.even though I had challenging credit they put me in a new 2016 kia soul in October of 2015.the couple of issues that were recalled by factory were taken care of immediately.my salesperson Lamar Taylor is 1st class and he was very professional and understanding.i am very happy with the service they give and I am looking forward to when I can trade it in for a new 3rd row seat sorento.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

Great vehicle, very comfortable to ride in, great visibility, makes driving a pleasure again. Safety features are great without the clutter and distractions on other new vehicles. Features are very intuitive to use. One feature that it came with is the front camera, I didn't think it was necessary, but after trying it out, it really is handy to see what you can't see over the hood of the vehicle.

I will say that I was a bit apprehensive after reading some negative reviews; but due to the volume that this dealer ships out, I can only assume that poor experiences are a small percentage of their business practice. I visited Vroom???s website in the evening and decided to purchase my wife a Cadillac SRX. Within minutes I received a call from a sales rep. Within an hour of that initial call, he collected my $500 ???hold fee??? that was later applied to my down payment. The following day, my sales rep called to inform me that financing was secured, even with blemished credit. (Required an additional $600 down payment which I had wire transferred). 3 days later, I received my contract via FedEx, completed it, and shipped it back. Once they received and reviewed, I was sent an email with an expected delivery date. From start to finish, the entire process took 10 days, and we received a used Cadillac SRX in EXCELLENT condition. The interior was spotless. The exterior needed a wash, but it was understandable because the car was shipped from Texas to Florida. I have already recommended this service to others, and will likely use them again. *Car does come with a 60 day temp tag, and I have not heard back from Vroom about acquiring my actual registration and plate. - However, I believe that I still have a couple of weeks left on the current tag.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Vroom personnel were thoroughly professional and I received great value in my trade and new car. I took my car to the local dealer for a through inspection upon free delivery. (Vroom offers a 7 day free return policy.) The BMW service manager told me my 2015 X3 Xdrive28i was in such good shape, it would qualify as a certified per-owned on their lot. I easily could have paid $3K more for the car than I did from Vroom.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I'm just going to talke about the only thing that was really BAD. My target time for delivery was 6am - 8am. My car showed up at 8PM. Hard to check it out in dark. I took the day off. And since it came so LATE that I had to call in sick the next day. (I get up at 3am for work) And the drivers door emblem was missing. Delivery drive said I had to prove it to him, that one was there when I nought th car, witch I did. He said there company would send me one. Yea RIGHT!!!

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

After dealing with a couple of local dealerships that left me disgusted and insulted, I decided to give on-line buying a try. I found the car I wanted on Vroom and then began checking every review on them that I could find. Most of the complaints had to do with getting the titling paperwork in a timely manner. I could deal with that if that was the main concern. So- I let Vroom know I was interested in the car and gave them information on my car as a trade in. They responded in 30 minutes with a guaranteed offer that was exactly what I was hoping to get based on Kelly Blue book.We decided to finance the remainder of the loan through our own bank as we got a better interest rate. Everything went beautifully! I was given the extension number of the associate that was assisting us and we were kept apprised of everything along the way. I mentioned the concern about receiving the titling paperwork (our interest rate could go up if we didn???t get the paperwork to our bank within 45 days). They had me talk to a person in their titling section who assured me she would make sure it went out as soon as possible. Delivery- Seamless! The truck couldn???t come to our house- no way to turn around-so he met us at Walmart (I love telling people I got my car at Walmart). He pulled my new car off, went over where some minor scratches were (I wouldn???t have seen them had he not pointed them out) , documented the condition of my trade in, loaded it up on his truck and DONE! My titling paperwork arrived the next day. I couldn???t be happier with the whole experience and will use Vroom the next time we???re looking for a vehicle.

Absolutely love our new explorer! So glad we chose the explorer it’s very comfortable for long trips we will see slot of the us in this vex hikers

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

I love my 2011 Ford Explorer Limited and the 2017 Ford Explorer Limited I'm currently purchasing. I just wish it got better gas mileage and that it had Qi Wireless Charging capabilities as many other vehicles do.

My Vroom first contact was Shannon Humbles. He was very friendly sales and he answered all my questions straight forward that I had been convinced to purchase 2018 Jaguar XE on 10/1/2018. The car delivered on time. There was some cosmetic work need to be done. Safiya Armstrong at Vroom Customer Support was my contact person. She did excellent job in handling the matter in prompt, profession and friendly way. She followed up to the end in timely manner until the issue is solved.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

Thank y'all for the transmission repair and both weal bearings. I bought a 2016 Ford Focus in August 2017, so I had the car for only 11 months. I was shocked that this new of a car was having so much mechanical problems. I'm very thankful that all the repairs were covered by warrenty. The service guy was Allen, he was very helpful. 👍🏻

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Had fuel pump issues that left me stranded half way between home and my destination. Justin was able to work me in (on a holiday) and got me back on the road in less than 24 hours (had to get part overnighted from Memphis). I am so happy with the service and how I was treated, that I will probably drive the 160 miles from home for future service needs. Thank you, thank you, thank you!

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.

I purchased a Q50 AWD. I've driven Acura TLs for the past 10 years and went there first, thinking I'd probably buy another. Their customer service has been good, so figured I'd stay. Well, dealing with them on purchasing a new car was like pulling teeth. They acted like they were doing us a favor. We had to haggle, argue, you name it, to get a decent price and trade-in from them. So I decided to to to your dealership, look at your AWD vehicles and see what you would do. When I walked in, Will met me at the door and asked a few questions. So polite. We went to his office and he looked at your inventory then took me to look at the car that I eventually bought. He was so helpful, and not pushy. It was a completely stress free situation. I could not believe the difference in the way I was treated. And there was no reason to haggle over the price. I felt like he was giving me a fair trade-in (I'd looked at Kelley Blue Book and knew the range it should be in), and I thought the price he quoted was fair. Will then had me drive it home so I could see how it handled on the curvy road I have to drive home on, see how it did on our steep driveway, and show it to my husband. When my husband and I went back to the dealership, again Will was not pushy and it was stress free. So, we ended up buying the vehicle. I truly believe your slogan now, "customer friendly" because that was the way I felt from the moment I first walked into your dealership.

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

Glenn provided top-notch service. I called Wednesday afternoon, and asked if I could drop my truck off early Thursday morning. I explained that I would drop it off around 6:15 a.m. He assured me that that would be fine. When I arrived at 6:15, he was at the door to meet me. He got my truck inside, and the complete service was done before 9 a.m. Excellent customer service!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I bought a 16 Fusion as a demo model. It???s been a good little car so far. Have less than 25,000 miles right now. I???ve taken this car back to the dealership for every oil change/tire rotation. I had an issue arise with the throttle body...electronic components failed. It happens. Allen was very helpful in getting me set up with Ford Roadside assistance and I had the car towed to him. That was on a Monday. By Thursday afternoon, he had called and told me it was ready to pick up. Thankfully they had one in stock. Was a warranty item so I was not charged for the replacement. Nor was I charged for the tow bill. Allen was very professional, helpful, and courteous. That means a lot when you are having vehicle problems. The one thing I would caution the dealership about is this: They did not have any loaner vehicles available. It was not an issue for me because I have a spare car. However, many do not and that could affect their ability to get to work, pick up kids, etc. Overall, I am glad I bought this car from McLarty. The service department is rebuilding and repairing my faith and trust in service departments. No pun intended. LOL!

Does it all for us! Incredible vehicle for the $$. We believe the Explorer is the best bang for the buck. We will love this car for another ten years min.

Always a pleasure to go to McLarty Ford, And this time even more than usual, We bought a 2018 King Ranch, the truck we have driven for years until 2017 when we made a mistake (bought FROM McLarty) however, it was Toyota not ford. Tks to Charles Archer and the crew!

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

Was on the road and needed a Chevrolet dealership to change the oil in a new Corvette. This is not my normal dealership and was hesitant to take my car to anyone I didn't know. The service writer understood my hesitation and assured me they would give me the best possible experience. Put the car in valet mode and it recorded every time they moved the car. The video shows them being very careful with the car when putting in on the rack and getting back out to the service drive. They were quick and efficient. Nothing to complain about and I appreciate it.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.