I'd been to University Ford North about two years ago when shopping for a new car. At that time I ended up deciding on a new non-Ford model which I still currently drive.
Lately I've been looking for a used car to add to the family as we now have 2 kids driving. I'd had a positive, low-pressure experience two years ago so decided to return when I saw they had a number of used Ford Fusion. I was greeted by David Harrington and with minimal hassle took two of my target cars out for test drives.
I hadn't fully made up my mind to purchase a Fusion and David was politely persistent during my purchase process, arranging for an additional test drive for my wife while I continued looking around. University Ford North was accommodating -- pleasant and easy to work with, especially compared to other dealers. Once I made up my mind to purchase, the time needed to close the deal was minimal and the process hassle-free.
I purchased a Ford Taurus from University Ford. Great Transaction ! I was treated very well and purchased a very nice ,reasonable priced vehicle. I am very pleased with my purchase and the way I was treated. I will be a return customer. I recommend this dealership. Jason and Craig were very helpful and professional in helping me with my purchase.
Thank you University Ford for a pleasant buying experience.
Purchased new Ford Explorer, excellent experience!
by Julie Kent from Durham, NC
September 14, 2017
Excellent experience! We purchased a new Ford Explorer this week. Bruce Huffman was our sales person and he was exceptional. Very patient while we spent time going over our options. He had several cars brought over for us to look at- same day- and was extremely helpful and kind. I highly recommend this dealership and Mr. Huffman's sales expertise. I also dealt with Ira and Tim, both of whom were great!
Julie and her service department team are top notch! I had an issue with a bent rim and a bubbled tire and they got me right in and fixed the problem with no hassles. This service team is very friendly and well run. The got me back on the road safely right away.
5 Golden stars! I was in the market looking for a new car had been searching for almost a month. I ran across Fred Anderson Nissan of Raleigh while watching Sunday night football ball.. seen this 2014 max and that I had to have! I inquire about the car the next day and a online rep contacted me about my inquiry. I set an appointment for the same day! I drove an hour and a half to this dealership with all good hopes of bring home a car! As soon as I arrived at the dealership I was greeted with exceptional customer service. I was actually looking for the rep that I had spoke with earlier that day but she had left for the evening. MACKLY, my guy! He was beyond great! He told me that the lady I was looking for was out but he could definitely help me! I sat down with him and discussed exactly what I was there for! Instantly he grabbed the keys to the car and we headed for a test drive! Man this car was CLEAN! Mackly was very knowledgeable with his information provided! Seems like him and I had met once in this lifetime! I felt right at home! Once back at the dealership things went good and smoothed and fast! Of course numbers were ran and Mackly did his best while working with his team to get me a good and affordable rate! Long story long or more so short! Fred Anderson Nissan is great dealership with great people I wouldn???t mind any day doing business with!
I got the ball rolling with 4 dealerships but Junior gave me a quick & fair quote over the phone while the others wanted me to do the leg work and get the best deal and then come back to them so they could beat it. Junior just gave me the best deal and it was done. Thanks!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Very quick process, found the truck, took it for a test drive, went back a couple days later signed paper work and drove it home. The staff including Jon were very easy to work with. Even if you don’t buy a vehicle it’s nice to look around..!!
Yay ! once again the service we received was exemplary. In very aspect of this dynamic . it was a very pleasant buying a second car from your dealership with the stunning excellent sales person and very helpful Silvana Granizo was very professional. We love my little orange Camaro, we would love to say many thanks to Silvana with her manager Sam for all your Kindness helps and friendliness and efficiency . We were very impressed with the service we received throughout the purchasing process . We appreciate your business, once again thank you so much. We definitely will recommend yours dealership to everyone I know .
The most hassle-free experience I’ve ever had purchasing a car. Ahmed, Ignacio and Monica worked as a team to help me schedule my test drive, pre-purchase inspection and delivery. Price was right, and they even delivered the car to my home. Paperwork took about 10 minutes...couldn’t have been easier. And the car is terrific!
I had a great experience in buying my used car. The staff was very accommodating and very friendly. Sales person Dulce Cuevas made the whole process very easy and not stressful. Very professional. Sales manager Sebastian Olivares was a great help. Over all the best sales staff I have ever experience. Thanks to all at County Ford. Will refer to others.
From the minute I enquired with Angel over the internet to my wonderful service by my salesman Bob to the ease with which I met with Finance purchasing from the dealer was the easiest process around thank you for being a great honest dealership
I went to County Ford in Graham NC to look at a 2016 Ford F250. The salesman, Chuck Joyce, was very knowledgeable and not pushy. I felt that we were both working toward the same goal. He owned the same make and model of vehicle i was looking to purchase that was about 15 years older with 200k+ original miles. I worked with him and one of the sales managers and they helped with all the available incentives. The dealership is a smaller, more rural dealership that had a far better atmosphere and provided a better experience than my experiences with larger dealers in the Raleigh/Durham area. I have recommended this dealership to a few friends and co-workers who are also looking to buy but found other dealerships in the area to be off-putting.
Even though there was an issue with the air conditioning on my new 2017 Escape, I could not have had more concerned staff looking after my needs. I was supplied with 2 different loan cars to accommodate my needs and everyone was both cordial and supportive. I would (as I have several times already) come back to County Ford for both sales and service. Herman
My best car experience was with you all at County Ford.. Chuck, Angel & Sebastian are all great!!
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