Luciano is a person very dedicated to his work, is attentive, listens to your needs, answers all your questions, gives you options, the most important thing for him is that you leave happy with what you buy.
I highly commend your salesperson, Ed Tate. He was very helpful and courteous taking the time to answer any questions we had. Ed has an outstanding work ethic and is truly an asset to your fine dealership. Thank you, Ed, for a job well done!
Al and Kim were outstanding never pressured me .I bought a Cadillac Escalade platinum loaded with the bells and whistles. They treated me very well. I will recommend them to other people.Nice luxury cars and suvs.
I worked with Jimmy to buy a used Ford Fusion Energi, and I cannot say enough good things about the car, process, salesman, and dealership. Although they made a mistake telling me I had a full warranty when I didn’t, they honored an issue I had with the car and fixed it for free. They pointed out a recall and fixed that, too. Truly great integrity, as they could have told me to take a hike for the one repair. Jimmy was very communicative and upfront. The dealer made a fair deal where both us walked away happy. If there is a car there that you like, go and talk to them. You’ll be glad you did.
From start to finish my experience with Roesch Ford was excellent! The greeting was friendly and my salesman Nick Petrasz was superb. Customer service to me is very important and that was just what I received from beginning to end.
I have only two fails on this. !) Due to past issues in my life with ex-cons targeting me (once being rammed in my son's car at Taylor and Sev, I had asked that my car be kept in overnight until I picked it up first in the morning. It was outside in the open with frost when I arrived. (I was in my son's car when on of them rammed us, and my wife also attacked in the grocery store by one, I am a bit cautions. 2) I had asked for the old parts to be returned. The manifold and other parts were not. I was unable to call back that day as I was called into work early and had to get to sleep (midnight shift). Otherwise, the work seems to be excellent quality so far.
Super to deal with! I shopped for a car for my sister. I've never personally dealt with a car salesman before, and I was wary of being taken advantage of, and thought it would be difficult to get a good deal. Nothing could be further from the truth! Not only was I treated more than fairly and respectfully, I absolutely know we got a great deal! I will certainly think of them first for my next purchase, even though we live hours away. I have seen and been closely connected to others who were taken advantage of at other dealerships, and boy, a dealership I can trust is more than worth the trip!
We bought a new Ford Edge Sport from Al Piemonte this past July . Buying a new car is not always a great experience, but it was at Al Piemonte. You can always tell how good a company is until you need help. We did . About a week after we bought it, I was driving around going to a few malls and didn't notice a little scratch on the back right bumper until a got home. We all know that feeling well. So I called Al Piemonte thinking they're not obligated to repair it, but to my surprise they said bring it in and we will repair it at no charge. So I did ,and they had it repaired perfectly. Al Piemonte is the only dealer we will ever buy a car the !
I had a wonderful experience taking my car in for some long overdue service. I was made aware that it would take a couple of hours to complete, and I didn't want to spend all that time at the dealership. Not being an app savvy person that uses Lyft and/or Uber services, I had asked my son to take me to the nearby mall while the car was being worked on. Unfortunately, he wasn't available. He did mention to ask the dealership for a courtesy vehicle. After dropping off my car and before I even had the chance to ask about a courtesy vehicle, Jessie had asked if I would like to be taken to the mall. This made my day, much easier than filling out paperwork for a loaner. On top of taking me to the mall, they called to let me know when the work was done, and where they would pick me up. I'm so happy I purchased my car at Ziegler Ford.
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