Used Ford for Sale in Bourbonnais, IL

I have to say that our truck buying experience was not very good. That is until Jordyn Bob Ruth Ford our sales man jordyn did everything and anything to help us. EVERYONE at Bob ruth Ford was very respectful and helpful. Heck we even got free food. I think for now on we will be dealing with Bob ruth Ford over anyone!!!! Thanks guys for a stress free and very respectful sale

Although I wasn't able to purchase a vehicle form this location yet, they are very helpful.

This F150 is so family friendly it serves as our primary vehicle for daily driving and vacation travel. It has pleasant road manners, incredible interior room (crew cab) and gobs of power. (3.5l EcoBoost) Our second F150, we had a 2004 previously.

Very nice and knowledgeable. Bradley was a great salesman, not pushy at all and extremely helpful!!!! I will definitely go back there again and again

My Mustang Ecoboost convertible is Orange Fury and feels tight and sporty. First new car built to my specifications! My beautiful retirement gift to myself!

This car was great on gas but no room inside and horrible in the snow. I wouldn’t recommend this car unless your tiny and live down south

Glad to see, each time I bring my car in for service, staff is still showing excellent customer service!! I hope this service continues in each department staff I have contact with. Keep up the good job!!👍🏽

This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.

I had an appointment originally scheduled for a Monday at 10am but I was told at 8am that they had to cancel it because a mechanic called in sick. I informed them that I took off work for this appointment so they offered me a loaner and told me to pick it up on Tuesday before 845p and they will work on my vehicle on Wednesday morning. I was also told that I didn't have to worry about returning it with the full tank of gas that it had in it. Melissa text me almost daily to give me an update on my vehicle. She was always very professional, helpful and accommodating. My vehicle was serviced for a whole week and when she text me that it was ready she said they cleaned it up for me and I didn't have to pay the usual $100 deductible. I also had a thank you card waiting from Melissa and a small gift. This is the best service I have ever received in the 20 years I have owned vehicles. I love this dealership and will be back to purchase another Lincoln within the next couple of years and will have all of my services done here.

I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .

I had "The Works" done. Oil change, tire rotation, brakes checked, fluids checked and topped off if needed. The Ouick Lane was busy so I used the wi-fi and checked e-mails while I waited. The staff was busy but took time to answer questions and talk to other customers and me when asked for clarifications or general questions. It was a good experience overall. (I do not see the names of the people who helped me but I think he was Bryan and the other one was a woman with a soft, high pitched voice. I see her there every time I go but I do not remember her name right now, sorry. She is always pleasant and helpful. If she is unsure or do not know an answer she will refer you to someone who may be able to help you.) I have never dealt with a salesperson at this time, I am unable to say. I dealt with a Mr. Perry in parts who helped me.

the air vents on my 2009 king ranch and 2015 expedition are circular with possible 360 degree rotation and variable close positions. much better than those on my 2018 F-150 platinum. info system when i have the navigation in the full screen mode there is no indication of radio information. have to go to the multiscreen mode. on my 2015 expedition i can full screen map and radio information. much nicer

Sutton Ford has a large inventory of vehicles to choose from. My experience had no pressure. Each sales person along the process was very polite (Kelisha B internet sales, reception, Chuck Y sales, Latoya M finance, & the manager). Of the 5 dealership experiences I have had, this was the best.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I brought my 2013 Edge in since the AC was blowing hot air on the driver and cold air on the passenger side. I worried it might be an actuator motor burned out which would have cost a lot. It turned out to be a computer glitch which was fixed for less than half the price of having to take the dashboard apart to replace a motor. The service department had it fixed within a few hours of my bringing it in and leaving it. I thought it would have taken more time. Kudos for a good job!

This car is all I have ever wanted. It has more than enough space and above all state of the art technology....love love love it!!

Brian has gives excellent customer service! Very knowledgeable and patient with the customers! Jamie and Jillian are also amazing, the 3 of them are an awesome Team. Couldn???t ask for more Professional people regarding Customer Service!

This car met all of my needs- downsized from a SUV and not sorry I did. The gas mileage is outstanding, the interior is very spacious. I am just over 6-feet tall so that is very important for me and my family!

I just purchased a vehicle at Phillips Chevrolet 9700 West Lincoln Highway Frankfort, IL 60423 with Konrad Chatys on Saturday, 2/18/2017. Konrad and his team were nothing short of amazing from the moment I arrived into the dealership. I came by myself, very nervous, anxious and discouraged. I had just left Car Max where I was told that I would have to give them thousands of dollars for them to give me any service. Keep in my mind, I am driving 35/40 miles a day to work and was putting more money into my car on major maintenance (plus monthly payments), than enjoying my 2 yr old Nissan. From the moment Konrad introduced himself to me, he listened to every single concern, from my credit score, to having a car that was great on mileage, to even as small as the color I would like to drive in. ' I went from a dealership who wanted me to give them thousands of dollars for a USED car, to a dealership and a Product Specialist who accommodated for my circumstances with NO money down, not the best credit, reasonable car note PLUS a warranty, referred an insurance company AND payed off everything I still owed on payments, NOT TO MENTION, what was given for the car! I have told every single person who will listen, to go schedule an appointment with Konrad. I have never felt more safe and protected with a company, than I do with Phillips Chevrolet. They gave me advise on ways to increase my credit score and even other opportunities that will be available at a later date. Everyone greeted me with a smile and was willing to assist at any moment (regardless of the fast pace environment). As if that was not enough, I even received a call the next day to inform me that I left my reading glasses in my old car, AND they stayed after the closing time to accommodate for my crazy hospital shift! It's rare for a woman alone, to come somewhere and not feel taken advantage of, and for that I could never thank them enough. I cannot actually give a review on repairs, but with the warranty and customer service, I do not have a doubt that they will be able to point me in the right direction. The only thing that I was bummed about was my car window sticker. I did not think to ask for it, but I have received a ticket on my car because of it. So when you are trading your car be sure to take EVERYTHING lbs. BTW- I am not a robot,nor was I payed to do this survey (haha). I am just extremely impressed. THANK-YOU GUYS AGAIN!!!

The back seat has more room than the other trucks I drove. Great family vehicle. The 5.0 with 10 speed transmission gets amazing fuel mileage.

I didn't buy my car from Sutton but they sure made me feel right at home. They honestly cared about taking care of the problem! Eric in service was awesome to talk to, even the shuttle ride was a comfortable one. When the car was ready I picked it up and was washed and dried off! When I get my next car Sutton is definitely first on list, let see if sales can match up to service, thanks for helping me!

Smooth ride, comfortable and roomy. Bought the extra cab version of the 2018 F-150 with the 2.7 Eco boost engine. Good gas mileage and great performace (STX). The turbo packs a punch!

I have bought cars from Sutton Ford since 1990. Lester Parker became my sales person in 1996. As you can see I have been pleased with the dealership and Mr. Parker for over 20 years. The sales have always worked out well for me, I have no complaints.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

I have been going to 2 other ford dealers primarily rod baker (2 blocks from house) and they never performed my quicklane service the works like Sutton. Sutton actually performed the service like they said they would. I didnt have to call back and complain because the services were not done to the manager. And they explained what services im supposed to be having. Sutton was much busier and they still provided outstanding customer service. Allen took the time, worked with the technician and actually cared about me and my car

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I contacted the dealer about coming in to drive a car via email. You responded very quickly. I set up a time to come drive the car a little while later. Upon walking in, I was greeted by Tiffany Walker. I have to say,she was extremely professional, very knowledgeable and a pleasure to work with throughout the entire car buying process. I was able to drive the car home to show my husband and upon returning ,Tiffany worked with me until we found the right car for me. I loved that she was never pushy and this was one of the best car purchasing experiences I???ve ever had.

This truck does everything I need and has great gas mileage, even with it being a 4x4. I used F-150’s for work for years and finally was able to purchase one for myself.

I will buy another vehicle from Sutton Ford , everyone was great to work with while purchasing my Truck , from customer service with Brittani to my salesman Chuck yzaguirre along with Jeff moyers they went above and beyond to make my purchase a no hassle expierience along with Latoyta in Finance. Thank you

Owned 3 months, two recalls, have 5.0L which I love, but 10 speed transmission pump failed with 2,800 miles on it. 5 days in the shop to replace, mechanic overfilled transmission and blew the check valve on trip a week later. Not a great start for owning a new truck, my fourth Ford and worse ownership experience yet.

I went in for a scheduled oil change on my 2015 Compass and as I was waiting in the lobby I was approached by Fabian Diaz. I already knew what he was going to say because this has been tried before when I've went in for a service call. I was a bit tickled because I really did not want him wasting his time with me when he could have been working with someone who probably would have required less effort with the finance company but his first statement was "Let me do what I do, no negative thoughts only positive thoughts." So I sat and waited. Ryan Ganser (finance guy) came over and introduced himself and I expressed to him that this would probably be a hard sell so he perhaps should not waste his time. Ryan's words were "I am the money man, let me work my magic." I laughed and said "Okay but it will take a miracle." To make an already long story short, THEY WORKED THIER MAGIC! I drove off in a BRAND NEW 2017 Jeep Cherokee with all the goodies in it AND my 2015 Compass was PAID OFF! These guys worked hard and were so positive throughout the entire process. Awesome Work! Professional! Persistent! GREAT CUSTOMER SERVICE all the way around!

This truck meets all my needs. It is comfortable to drive with all the towing features we were looking for. The truck is roomy and the media screen is easy to use. The truck also has a number of safety features, easy to find and use USB and 110 volt plug in's.

We would highly recommend Gerald Auto Sales to anyone who is in the market for a used car. Gerald and Jose were honest, patient and fair. They matched the interest rate we had with our bank and beat the price and mileage of the extended warranty our bank offered. If anyone asks where we bought our car, we will not hesitate to tell them.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I had an excellent experience purchasing my new f150! Javon (salesman) and Rob (general sales manager) went above and beyond to make sure I was getting the right truck that fit my wants and needs. Not only were they patient with me, they also fought to get me the best payment option with the banks. I highly recommend Ron Tirapelli Ford!

This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.