Found the 2012 Toyota Highlander on a Cars.com search. Contacted the dealer and was responded to immediately. Arrived at the dealership and was met immediately and shown the car which was as described. It was immaculate and dealer had mounted new tires and new brakes. Jesse completed the sales process in an efficient and thorough manner, making sure our questions were addressed. The finance dept. arranged the financing rapidly through our credit union online. The whole process took about 3 hours including test drive. So far I am very pleased with the vehicle and very pleased with the treatment we received at Scanlon Acura.
I usually despise the entire process of buying a car! The day before we went to Toyota & the salesman drove us crazy with his non stop persistence. Even when we stated they didn't have what we were looking for, he kept getting us to wait and wait and wait! Finally, exasperated my husband left while I hid in the car because I knew it was going to be a hard sell. I'd rather lose a toe than buy a car like that! The next day we went to Galloway Direct. Rich Festa, the salesman was as pleasant as he could be. No hard sell, no harassing, no long horrible wait. Also, the closing agent was extremely nice. The overall experience was a nice surprise! We felt like we got a good fair deal and got a great used 2011 Ford Edge with low miles! It was pristine. We got an extended warranty and free oil changes for 2 years! The facility was pleasant with some great antique Fords inside. I would absolutely recommend them for a great experience!
Kevin worked extremely hard to get me the price I was looking for. The car was ready as promised and all the options were as specified. Kevin had the car ready on time, took the time to review all the options with me, set up my iPhone and Called me that very afternoon to make sure everything was OK. I wouldn???t hesitate to use Kevin again for another vehicle purchase or lease.
We were greeted by Edens at the front door and he welcomed us to sit down and discuss what we wanted. He was very attentive and helped us select the right model for us. He had us test drive the car and explained the interior workings. He answered any questions we had. He was very knowledgeable about the car and we felt very relaxed . We had been to several other dealers but Edens was the best salesman that we had we encountered. The whole process was exceptional.
The dealership staff were very professional and helpful during my purchase of a 1999 Cadillac DeVille. I was treated with respect and given the upmost courtesy while making my purchase. Thank you to all the staff members who went out of there way to assist me...I am very happy with my purchase.
I have purchased many cars over the years and this was the best the best experience that I have had. My wife and I negotiated a purchase of a 2018 GLC 300 SUV this summer. We were pretty close on the deal but my wife and I at the last minute decided to hold off until the end of the year. The dealership was very understanding and did not try to pressure us. We came back and expressed an interest in the same deal just before thanksgiving. The sales person said he was having trouble finding a similar 2018 car but found a 2019 car with the same numbers . He made a proposal by email and I countered with a slightly better trade in number on my old car and we had e a deal without my even having to come into the dealership. My wife and I came to the dealership on Black Friday and we closed the deal including all paperwork in less than 3 hours. The closer was very organized and the extra options were clearly presented by him. The dealer Harry Sugerman was very profesiomal and patient with all my wife's questions about the operating features of the car. The building includIng the service area is immaculate and very well organized. We brought the car in to the dealership few days later to have the car paint coated and that went very smoothly. The best thing is that we love our car. I had bought an mercedes ML series SUV years ago and was not that happy with the car. This 2019 SUV is a major improvement. We have owned AUDI Q5s the last 8 years and this GLC is a big step up for us n safely, styling and handling. Looks to me like mercedes has made a clesr concerted effort to jump to the top of the heap in th luxury car market. Mercedes benz Bonita is a great new addition to the Naples car market. Looks like we have found a new home.
I had a 2006 Mitsubishi Lancer that lasted me through high school, college drives back and forth from Tampa back to Fort Myers, and more college. Bring a 12 year old car, it was time to let it go for something else. I knew I wanted another Mitsubishi because my first one was so reliable in the many years I had it. Pedro was salesperson and was so kind and made the whole process hassle free. I didn???t feel pressured into buying and he got me exactly what I was looking for at a good price. One of the sales managers, Howie, even made it a point to come over and introduce himself even before he knew I was getting a new car. Everyone was so kind and I???m so happy with my new 2018 Mitsubishi Eclipse Cross, abd have already gotten so many compliments on it and I haven???t even had it a week now.
I have had my 2006 Toyota Avalon serviced at AutoNation of Fort Myers for since 2006. I have always been treated fairly and quality of work is excellent. I am always made to feel I am a valued customer and many times AutoNation has gone the extra mile to assure my customer satisfaction. It has been a pleasure doing business with them.
Pleasant young man. When I go shopping for cars I hate high pressure sales pitch people. I was pleasantly surprised that there was no pressure but lots of helpful information. He has called to follow up and still no pressure, but wanted me to remember his name so I wrote it down. I'm not ready to buy now however I'm impressed by his courteous demeanor. I will definitely be back when I'm 100% ready to buy a car. In a way I feel bad I'm not ready to buy the car so I wanted to at least leave a good review, I know most of the time the only reviews are the negative ones and I try to make it a point when I receive good service to point it out and let management know a good impression was made. Thank you
I like the fact that they try to work with you and they do their best to help you find what you want in your price range. The dealer was very professional and understanding. I would definitely recommend who ever wants a car to speak to Kevin Longwell. He’s your guy.
William Karrels was the best salesman I have ever dealt with..He was amazing and I will return for any future purchases I have..I highly recommend Grant motors and William Karrels for your auto buying needs..Thanks William...
I had what could of been a disastrous experience. Thanks to Carlos that didn't happen. I got the vehicle i really wanted at the price i wanted. And although i cant in good conscience recommend their service department the guys up front from sales up to management should be commended. They all made sure my needs were met. Thanks Grant motors. Sincerely. Id do business with you again based solely off your willingness to have satisfactory solutions and most importantly your integrity to keep your word. Thanks again Carlos.
Stress-free, hassle-free, and seamless car buying experience
by ms6001 from DealerRater.com
December 2, 2018
A used Lexus at Naples Infiniti popped up on my car search. It had everything we were looking for, so I inquired via the website. Just three days later we had a deal in place for a very good price (without pressure or haggling) and Luxon delivered it to me at my house for final inspection, test drive, and signing the paperwork. That level of service was exceptional considering the fact that I live 4 HOURS AWAY FROM NAPLES.
I've been shopping for months and couldn't find anyone that could get me approved with the terms I needed. Grant Motors went the distance and got me in a FANTASTIC vehicle! My salesman(Devonte)didn't give up. He found the vehicle I wanted and needed and made the deal work. I was treated very professionally and the transaction was very quick and smooth. I would recommend anybody that is looking for a vehicle to give this dealer a try. You won't be disappointed.
Thank you all so much!
A very happy customer
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
Norman made my car buying experience quick and easy. He is extremely knowledgeable about the product. I was torn between two models and he allowed me to take my time with each one to ensure I was happy with my decision. Marianne made my paperwork a breeze. I will definitely recommend Naples Acura to my friends and colleagues.
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