I just bought my second vehicle in about 6 months, and it was a great experience. Very relaxed with absolutely no pressure like other larger dealerships I have dealt lately. Very knowledgeable and friendly staff who patiently answered all my questions. Will definitely buy from again.
Found the sales staff here to be Awesome. Help me in a very friendly and relaxed way which may the buying experience actually pleasurable. I will be coming back for my future vehicle needs and service on my new Ford Escape
They worked really hard with us to make the deal work. Extremely friendly and pleasant and when they say that they are going to get back to you, they do. They took all the time to make sure we know how to use everything in the car before we leave the lot. We noticed a few things we wanted to be taken care of and there was no problem with that, they took care of it immediately. GREAT DEALERSHIP!
I just bought my Outlander a month ago. I was very pleased with the service I received at that time. I brought it back in to have a trailer hitch installed and once again, stellar service. This is a great place to buy a car!
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I would like to take time to thank Chuck Rizzo for a great car shopping experience. Everyone was helpful in making sure that everything was done to get me into my new Ford Escape. I would recommend them to anyone!
Chuck Rizzo was a great partner to get a deal done. No pressure, and very informative. He made it easy, and I would buy from them again! We drove all the way from Lake County IL.
(full disclosure: I am a Cars.com employee)
by Ken J Mount Pleasant, WS from Mount Pleasant, WS
November 23, 2017
I had my front brake pads and rotors replaced on my 2003 Ford Focus wagon on 11/21/17 after 14 years and my brakes work like new once again. At a fair price.
I have been coming to Porcaro Ford for servicing since I bought the car new. I have always been very satisfied.
They were truly outstanding. Very accommodating and efficient. Knew the vehicle I wanted very well and were able to answer all of my questions about it. The whole process was truly perfect. Kathy was my sales person, and even the owner, Mark, stopped over to talk. Extremely warm and genuinely friendly.
Bought a car a year ago from Mike, very friendly and helpful in the buying process. Took the car back a year later due to some computer problems, spoke with Dan about the situation and he was extremely helpful in getting the situation resolved, even offered us his own vehicle to use while ours was being repaired! We spoke with him about needing a new Van for our handicap children and all the specifications we needed. He said he would get on it and find us what we needed. A week later he had a van for us! He introduced us to Chuck his Ford Specialist to walk us through all of the new vans features and capabilities. He was wonderful! Very kind and helpful through the process , felt like he was very genuine. We appreciate all the time and attention that Dan, Mike and Chuck took in the whole car buying process. Thank you!!!!!!
Purchased the car on Friday from Porcaro Motors in Racine, WI Just returned from a road trip to the Twin Cities. The car was a dream. My buying experience was awesome. Chuck Rizzo, my Sales Person was extremely professional, and more importantly very personable. I enjoyed the whole experience a lot. I look forward to many years of driving pleasure with my Ford Escape.
Our Salesman Garrett was outstanding, helping us find exactly what we were looking for and more!
Brad, the manager was very friendly and courteous making sure everything was perfect.
Mary Kay helped us with all the financial details and made sure everything was in order. She has helped us in the past and has always had the answers to our questions.
All in all we are very happy in every way with our purchase and with the people that helped us at Porcaro Ford.
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