Nick Sipe and Mike Shaheen were both great to work with! My husband and I bought a new car from Spitzer Ford Hartville today and these gentlemen made our car buying process seamless and painless. Great experience with both and would definitely buy another car from this dealership again.
Best dealership that I experienced out of the 3 or 4 I've been to over the past 3 weeks. Very friendly, helpful, and willing to work with you! They made me feel very comfortable and didn't rush me into anything, where as most dealerships that I go typically do.
Matt did what he said he would do. What else can one want.
by hopple2matt from DealerRater.com
December 3, 2018
Great experience. Matt was knowledgeable on what was needed for my repair, and assisted with an additional safety hazard I was unaware of. He told me what the repair would cos and the approximate time it would take to repair it. Both were as he said.
Wife and I were looking for a used truck. We found several we were interested in. The sales person on his first day working for the dealership explained the different warranties for each one. There was a couple of issues that concerned me and he and the parts department worked everything out to my satisfaction. The financial person was very organized and made the transaction very painless. I have used the service department several times and plan to keep doing so. If I am ever in need of another vehicle, my 1st visit will be with Sarchione Ford.
Just happened to stop by the dealership. The sales people were very courteous and knowledgeable about several cars on the lot. The sales manager guy was very hands on, went over a lot of options that could be ordered
We have been customers of the Honda Store for many years. Always received excellent sales and service. Paul McKay was our salesman this time and he did not disappoint. He made our purchase very easy to negotiate and was very knowledgeable about all of the purchase options. Our final price for the Pilot was below what we expected to pay. When our car was ready for pick up he explained all of the instrumentation and details of the vehicle and he made sure we understood everything.we were very impressed with Paul and extremely satisfied. We will continue to use the Honda Store as our #1 dealership and Paul as our #1 salesman. Also wanted to give Patrick in finance a 5 star review for helping us explain all of the finance and warranty options and working with us until we fully understood all of the paperwork.
Very satisfied with the prompt service I received. i appreciate that they were able to diagnose and fix the problem this morning. I was treated well and would not hesitate to use them again.
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