Code viewed on dash engine was missing turned off restarted ran fine reported to dealership and they corrected problem in wiring under warranty same day no appointment was required and waited for repairs at dealership
The staff was able to get me a appointment on short notice before I took a trip. They got my car in exactly when they said and has it back to me shortly before the time the estimated for the service. I appreciate that my time was not wasted waiting and how friendly they were
Exccelent customer service,friendly admispher quick service.minor error taken care of immediately.have no compliants about the services rendered.would recommend to families and friends.I was also satisfies with the price I believe it was fair. Thank you to the persons responsible for the services and hospitality.
Caleb greeted me at my car I pulled into the service drive. Was very pleasant. Came into the service dept for oil change and to have the snow tires put on the vehicle. Service was quick and all details of the vehicle were explained Highly recommend seeing Braeger Ford of all your automotive needs
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
We were visiting for service on our present vehicles. The Lynch staff had expressed interest in our 2015 Terrain for their used car inventory. After a good trade-in offer was made to us, we started looking for a new vehicle. Several good options were presented to us including 2019 and 2018 vehicles. Alex and the Lynch staff were friendly, professional and answered any questions we had. Alex came in on his day off to complete the process. We are happy with our purchase of a 2018 Terrain.
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
I would like to take time to thank Chuck Rizzo for a great car shopping experience. Everyone was helpful in making sure that everything was done to get me into my new Ford Escape. I would recommend them to anyone!
I just bought my Outlander a month ago. I was very pleased with the service I received at that time. I brought it back in to have a trailer hitch installed and once again, stellar service. This is a great place to buy a car!
Chuck Rizzo was a great partner to get a deal done. No pressure, and very informative. He made it easy, and I would buy from them again! We drove all the way from Lake County IL.
(full disclosure: I am a Cars.com employee)
by Ken J Mount Pleasant, WS from Mount Pleasant, WS
November 23, 2017
I had my front brake pads and rotors replaced on my 2003 Ford Focus wagon on 11/21/17 after 14 years and my brakes work like new once again. At a fair price.
I have been coming to Porcaro Ford for servicing since I bought the car new. I have always been very satisfied.
They were truly outstanding. Very accommodating and efficient. Knew the vehicle I wanted very well and were able to answer all of my questions about it. The whole process was truly perfect. Kathy was my sales person, and even the owner, Mark, stopped over to talk. Extremely warm and genuinely friendly.
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
Having been to a few other Chevy Dealers it seemed to me the Chevy Volt was not that popular of a car and the salesmen did not know a lot about them. So I decided to try the Costco route. Costco sent me to Eric Von Schledorn in Saukville, 77 miles away for me. There I meet Randy Mickelson who seemed quite knowledgeable about the Chevy Volt. He answered all my questions and made the whole buying experience a good one.
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