I came in after being contacted by the sales guy who had leased me my previous car. He knew my lease was about to be up and was reaching out for another sale. I had been inquiring about cars, but I was also over on miles and had 2 months left on my lease, so I was a little nervous. The experience was very positive. Mike Duda did a great job telling me about what he had available and putting together a great package for me. I was there for about 3 hrs, not the usual 5hrs. I'm paying a bit more than I wanted to be, but it's a great 2019 Kia Optima!
2018 Ford Fusion Hybrid SE Review
Good car, but not much fun.
by MrBill from Lakewood, CO
May 5, 2019
4
Had the hybrid about 4 weeks now. Great mileage...44 to 48 MPG so far. Great stereo, good phone integration so far. But man, this is not a fun car to drive. It's low on pickup and it is constantly changing between gas, electric and both. If you don't have the radio on, you hear all the sounds of the gas motor, electric motor, and electric accessory motors. But it's a good car, just not fun.
Great service, many amenities in the waiting room.
by Richard Reed from Colgate, Wisconsin
December 3, 2018
4.7 (642 reviews)
Needed a door speaker replaced in my 2014 F150. They got the truck in on my appointed time, and fixed the problem quickly. Charles, the service tech, found a way to keep the cost down as well. Couldn't ask for more.
Great job.
2016 Ford F-150 Lariat Review
This is a wonderful truck. The best I have ever iw
by Xamdam from Houston, Texas
May 12, 2019
5
The truck is great and is the best truck I have ever owned. It get good gas mileages and the V8 purrs with lots of power.
I made an appt online for the $39.99 Maintenance on my car - arrived early and was able to wait for my car in a nice and clean environment. Customer service was great...all service was completed within 45 minutes along with some recommendations for future repairs.
2015 Ford Edge Titanium Review
I bought this Edge used, but it is truly like new.
by TC from Clarksville, TN
April 23, 2019
5
Comfort and convenience are in abundance. I can't say anything negative and the experience of buying or owning this car. I've been more than satisfied from the beginning.
Bought a 2018 300 from the waukesha dealership. Not a great experience. Goes to show the difference in management. 76th st manager chad formicio helped me with my questions, provided me a owners Manuel for my car. Cared!!!!! Clem in service was awesome and upfront about wait time and scheduling. Way to go 76th! You made me feel like I mattered. Service after the sale keeps you coming back. Waukesha could learn a lot from chad Formica.
2019 Ford Edge Titanium Review
Much more comfortable than the Prius traded in
by Ifallsguy from Tifton, GA
May 2, 2019
5
This car (2019 Ford Edge Titanium 2WD) has surprised me in the power and handling it has. Easy to merge on Interstates with short entry ramps, great handling, lots of cargo space. It has taken a bit to get us to the placement of all the controls, having moved from a 2016 Prius. The infotainment center is excellent and the Sync 3 system is easy to use. If you are looking for a new (or late model) vehicle, you really should consider looking at an Edge.
My father and I came to trade in an old Winnebago RV and Chevy Suburban. Dennis, the salesman that assisted us, was very helpful in expediting the process for getting both of our vehicles appraised and traded in. He was the first face that we saw when we walked through the door. Within three weeks we drove out with a brand new 2017 F-250. This is one of the better dealerships that I have ever had the pleasure of working with as the process was simplified and there was no fuss.
I would certainly recommend Dennis Gonzalez at Hiller Ford for any of my friends and family in Milwaukee!
2019 Ford Edge SEL Review
2012 Ford Fusion
by Jim from Buda, TX
May 13, 2019
5
This car meets all of my expectations for personal comfort with the seating design, the leg room, and technology. The performance is outstanding. Driving it is an wonderful experience.
I went in yesterday because I was having problems with new batteries I put in my key fob. Service just closed so I asked Sales. They asked me if I put the batteries in right I told them yes, they checked, and they were wrong. AJ fixed the batteries in the remote in the car started just fine with the keyless remote 😃. Even though I didn???t buy my car here, I take it here for Service because this is the only Ford dealership I trust.
2019 Ford Edge ST Review
Many compliments from neighbors and strangers
by Ron white from Deptford, NJ
May 8, 2019
5
I actually went to buy an explorer and once I drove the edge I was sold. Has alot of leg room and it has all the luxuries I had in my previous vehicle. I love how it hugs the road as well as the feel of safety driving it. I would highly recommend the Ford edge .
I am very happy with my 2015 Ford Edge SEL. Thought about a 2018 Edge SE, but after financial considerations with my sales consultant David Vajgrt, a certified pre-owned vehicle was a better choice for me. I'm glad I switched because I got the Edge I wanted with more of the SEL "bells and whistles" than with the SE model. Everyone at Heiser Ford was very patient and helpful to me.
2019 Ford Fusion Hybrid Titanium Review
Amazing Gas Mileage with Techy Features
by Marcie from Lebanon, PA
May 7, 2019
5
If you drive 25,000+ miles annually like I do, you will LOVE this car. I can't remember the last time I only stopped at the gas pump once a week, but that is the most often I have to fill up my Fusion Hybrid. With Apple Car Play, I have access to everything I need on the go.
Had a delightful experience purchasing my Lincoln MKC at Heiser on March 17, 2018. Everyone there was friendly, courteous and accommodating. I was stressed coming from Illinois to purchase a vehicle "sight unseen", but Jamen Jackson and the rest of the Heiser staff really out did themselves! Every concern was resolved and I am extremely happy with my purchase. I will always go back to Heiser!
2015 Ford F-150 Lariat Review
Best truck ever
by Hunter fan from RED LION, pa
May 14, 2019
5
I have to say that our truck buying experience was not very good. That is until Jordyn Bob Ruth Ford our sales man jordyn did everything and anything to help us. EVERYONE at Bob ruth Ford was very respectful and helpful. Heck we even got free food. I think for now on we will be dealing with Bob ruth Ford over anyone!!!! Thanks guys for a stress free and very respectful sale
I was charged over $325 dollars just to splice a couple of wires on wire harness, which you claim mice chewed them. First of all how do you know mice chewed them? Are you pet detectives? did you see droppings? I could understand Squirrel's but mice? Then the mechanic told me to put bounce dryer sheets on the wires?? WHAT ! This is one of the most ridiculous things your so called mechanic (pet detective) said. I left a couple dollars lighter in my wallet and shaking my head at the ridiculous comment made by one of your employees.
2018 Ford Escape Titanium Review
Nice car
by Drake from Phoenix AZ
May 9, 2019
5
Just what I wanted for the price. Will be able to carry musical equipment that I use all the time being a working musician. The size of the back with seats folded down is great.
In March 2014 I leased a 2014 Ford Fusion from Pat Cardinal at Heiser Ford. Everything went VERY smooth, Pat did not pressure me, communicated with me as much as I wanted and made the process seamless. He stayed in touch lightly via email to make sure everything was going well. Car performed great, sadly I totaled my car in July 2016. Contacted Pat he was able to walk me through all the paper work and numbers and he was able to find me one of the best priced 2015 Fusion Titanium. I was back in a Fusion before 7 business days. It was truly another great experience and if I continue using Ford and Lincolns I will continue to go to Pat.
2019 Ford Fusion Hybrid Titanium Review
This is my second fussion
by Harold D from Hanover Pa
May 2, 2019
5
Very nice car this is the second car I bought from Gene Latta Ford. A fantastic dealer with honest respect for you. Very easy to deal with
This is the second time my family and I have experienced great professionalism and trust at this Car Lot. I was thoroughly pleased. Thanks so much for this experience. Our salesperson Ross was so patient, understanding and trained about the cars. All around, this was a remarkable, amazing experience. Recommended Diamond Jims and Ross to friends/family when looking to purchase a vehicle!
2004 Ford F-250 Lariat Review
We have a F-150
by Harley Girl from Spokane,Wa
March 8, 2019
5
I LOVE MY NEW TRUCK IT'S THE BEST NOBODY CAN DRIVE IT BUT ME & MY HUSBAND MABEY heehee THIS F-250 HARLEY DAVISDSON IS MY BABY !!!!!!
I purchased this car because a friend recommended it, the good gas mileage, and the price. On my first long distance trip, my first tank i got 47 mpg. My second tank I'm averaging 50.
Just traded in our Mazda for a Ford Edge, Van Horn (Robert and team) gave us a very fair deal on the trade-in, great in communication and working with us to find a solution that met our budget.
All in all, great people/dealership to work with and can highly recommend!
2019 Ford Mustang GT Review
I’m loving every minute of my New Mustang Converti
by ConMac from Kansas City MO
May 13, 2019
5
My Mustang Ecoboost convertible is Orange Fury and feels tight and sporty. First new car built to my specifications! My beautiful retirement gift to myself!
Van Horn was easy to schedule with. They looked at the car promptly and did not tey to charge for any unnecessary repairs as some dealerships do. I am very pleased all around!o
2019 Ford Escape Titanium Review
I love this lease
by Jennifer from Jackson
May 12, 2019
5
This vehicle is so roomy, will be great for road trips. The bigger screen for navigation will be extremely helpful. Absolutely love that the back seats fold down flat for extra storage.
I live 2 hours away from Van Horn Ford and found this dealership/my new vehicle online.
I'm still in awe at how seamless this process was!! I have purchased quite a few vehicles in my lifetime, I never had the process go as quickly and smoothly as this go round. Thanks Robert and Nery!!
I couldn't be more pleased with how I was able to have everything taken care of and ready to go prior to us making the trip in... Very Convenient!! I also commend them on their delivery time flexibility and respect for your time.
I arrived (later then expected), they still had everything set and ready for me and we were in and out in no time...SEAMLESS!!
They really go above and beyond for people here and I WILL definitely recommend them to any and everyone I cross paths with looking to purchase a vehicle.
THANKS FOR EVERYTHING ROBERT AND NERY!!
i found a 2017 Mustang on line that Van Horn Ford had. I called and spoke to Jessica, she and her assistant were very helpful. When I arrived at the dealership sales rep Mike Vagnini was there to greet me. I told Mike that I had very limited time that day and he and sales manager Steve provided me with the exact information that I needed in a short amount of time. I communicated with Mike via text on trade in allowance and the price of the Mustang and we came to a deal quickly. When I arrived to drop off my trade in and pick up the Mustang the closing process with Anthony in finance went smoothly. I am an Oconomowoc resident and I like to support the businesses in my area whenever I can. I am very happy with Mike and the team at Van Horn ford.
They are a very professional organization and concentrate on providing the right information that the customer needs in a timely manner I would gladly recommend them to everyone.
Great experience with Jeff in the body shop -- fixed the problem very quickly and at low cost, which I very much appreciate!!
2017 Ford F-150 XLT Review
The Jury Is Still Out
by NiceguyEddie from Ma
April 27, 2019
4
3 weeks ago, I bought a 2017 Ford F-150 XLT 3.5 TT 302A/Chrome package, has all the bells and whistles...absolutely beautiful truck. Being a certiefied pre-owned Ford, I was willing to pay the 36K...as I received a more then fair price for my Honda Pilot trade in. I gotta say, I really wanna like this truck. I'm 6'3", It's far and away the most comfortable vehicle I've ever driven. It's wicked powerful...0-60 mph in 6.1 seconds. With all that being said. I've had 2 issues already with the truck. With in 48 hours of taking it home, the starter xxxx the bed. Had to have it towed and starter replaced. Okay parts break, they can be replaced. They played for it. Just today, I returned it to the dealer and got a loaner. Heard a rattling noise when I started it. Upon further investigation via internet, it could be the cam phasers or tensioners. Either way, I don't need my timing chain loosening up and rattling every morning I start it. Like I said, I wanna like this truck but the jury is still out. I'm optimistic and hopeful the dealer will make it right. So much for Certified Ford F-150's passing a 172 checklist and being the "cream of the crop" Evidently starters weren't part of that "172" check list. We'll see what they say when thay call back Monday morning with a diagnosis?
We recently purchased a pre-owned vehicle from Schmit Bros Ford. Our sales associate was Rich Glodowski, who provided us with nothing but great service and assistance in purchasing the vehicle that we wanted. We believe we got a very good price on both the vehicle we bought and on the vehicle we traded-in. I strongly recommend Schmit Bros as your dealership for your next vehicle purchase and that you ask for Rich. Our buying experience with Schmit Bros. Ford, and their entire staff, was excellent.
2018 Ford Escape SEL Review
Economical, peppy, functional
by Buddy from Macungie
May 16, 2019
5
For the price you can t beat this SUV. Practical, economical, inexpensive. Hood looking. Lots of power equipment and convincence items. I have two. Both awd.
I complete one of these each time I have service at Schmit Bros. The result is always the same. Outstanding service! I feel like they truly strive to create the best customer environment.
Any questions are answered promptly. The staff is knowledgable and professional.
I always recommend Schmit Bros.
2019 Ford F-150 XLT Review
2019 King Ranch
by Michael from Lima
May 14, 2019
5
This is my fourth Ford truck. First was a Ranger, then an XLT, then a Lariat. This King Ranch fulfills my bucket list. Have had it only a week but it looks and drives great. Very comfortable ride.
Gordie Boucher Lincoln & Ford in West Bend, WI truly has an outstanding service department. They have been servicing my 2003 Ford F-150 FX4 Supercrew for 7+ years and their customer service is second to none. The auto technicians thorough workmanship is what truly sets this dealership apart from most. Keep up the fine service and work!! OH, by the way, their service waiting lounge is wonderful!!!!
2019 Ford F-150 Lariat Review
Another good ride
by JBH from Spencerville
May 13, 2019
5
It’s a great drive. Drives and rides like a car. Satisfied with my decision. Looks great, drives great and I love driving it.
My thanks to Henry Ford!!
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