I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Sarina from Madison Wisconsin
December 27, 2018
Love love love my Terrain. Great performance and fuel mileage!! The styling is sleek and modern. Get tons of compliments on it. The features are awesome too.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
So far we love this car!
by Danielle from Oxford
December 12, 2018
This car is both stylish and economical. I have plenty of room in it and it runs great! For a vehicle of this size it actually gets decent gas mileage. Very comfortable and feels very safe.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
Convertible and quick
by Frey,Terry9 from Mesa
January 13, 2019
This car is exactly what we were looking for ... It fits all our needs and than some thank you Ryan Shippy for listening ......
I want to say thank you for making my trip for my oil change so easy. In previous years at other dealerships I was always pushed to purchase additional items including clips they broke off my vehicle. I would sit for hours to pay for service that had been promised with purchase of the vehicle only to walk away feeling as if I had just been ripped off. I was so pleased with the service call last week. I called the day before and was told to come on in. It took so little time that I didn't get settled into the lounge. They explained everything and made me feel like a VIP. No attempts to upsell and everything was perfect. thank you for treating me with respect.
by Mattlnn10 from Mifflinburg
December 27, 2018
Overall the style an sleek look is nice however the famous 2.4 engine is a night mare an constant headaches constantly check engine lights or another issue which gmc an the dealership refuse to make right
Good overall experience
This purchase makes number five
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
No high pressure. Treated like family. Answered all concerns. Got exactly what I wanted. Went above and beyond to find what I wanted. Gave me a fantastic deal. Well worth the drive from Arkansas to Tulsa.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
We came to Jim Glover expecting to be laughed out of the showroom but to our delight we left with our new beautiful 2019 Chevy Cruise. So happy with Dolon Ward and the other awesome staff at Jim Glover of Tulsa
Very reliable and gas efficient
by Mekks from RENTON
January 4, 2019
We love our new car. Its spacious with lots of upgrades. Very stylish and comfortable to be in. Love it. Never owned a gmc til now. We've been missing out.
Jim Glover on the River has always exceeds my expectations. I'm always in and out in a timely manner. Everyone is always so friendly. They always make sure that my truck and I are taking care of before leaving. I would definitely continue to use Jim Glover.
Engine turns off when you stop
by John from Woodland Hills, CA
December 30, 2018
This vehicle turns off and on when you stop a big safety issue very dangerous to drive. And I am scared to drive this vehicle on the Freeway and streets.
Friendly knowledgeable staff quick to serve not over powering let us choose the vehicle we wanted price we could afford worked hard to make the offer acceptable
The 4 cylinder is a low maintenance SUV
by Serginho from Killeen
December 31, 2018
The past 4 years with this vehicle have been reliable. I've been able to save gas while having the space to move around with family or to other cities, the interface is simple and straight forward, so knowing when a oil change is coming to maintain the vehicle to good performance helped me a lot.
The power steering is electronic so there is no need to check for fluids there, the wheel is always soft and easy to drive.
We had an excellent experience purchasing a new vehicle. Scott L. was very helpful and made sure we got the exact truck we were looking for!
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
It was a pleasure purchasing a vehicle from JHC. They did everything they could to get me exactly what I wanted and they got me through the paperwork quickly. Jake my salesman was awesome and other staff members worked as a team when needed to get my sometimes difficult requests met. Expectations exceeded! I would recommend this team anytime.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
overall best buying experience we ever had, even with then just opening the doors they knew exactly what to do in order to earn our business.
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
We bought our Encore here, got a great deal and came back for service because we got the first 2 oil changes free. We will never go anywhere else. Everyone is genuinely friendly and we love the sales people and service department.
by Kyle J from Adrian, MI
October 9, 2018
The car is perfect for starting my new family. Easily fits 5 and has plenty of room for a car seat. Sleek and stylish exterior.
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