Sal great guy very professional and friendly so was the finance manager when I got to the dealership the car was waiting for me outside so I was able to view it and my experience just went very well I will be back GMC
Love this car
by Stanton from Mount joy PA
November 9, 2018
This is by far the best car I’ve owned. Comfortable. Roomy. And with its eco option is great on gas. Love everything about it and it runs smooth
Have been a Ford owner for 25 years & this was my 1st experience at a different comany & it was the best customer service experince I have ever had. I gave my salesman all of the pertinant information he needed via email. And he had everyting ready by the time I got there and was out withing 45 minutes. I have a very busy work schedule, as do most of us & I do not want to spend a lot of time at the dealer & I certainly did not have to. In & out, just the way I prefer. Rich Milne did a superb job & also his assistant, who's name I just can't recall @ the moment. (sorry)
Two week review
by SC_Trucker from Fountain Inn, SC
January 6, 2019
I have only owned my 2016 GMC Terrain Denali v6 for two weeks now but I absolutely love it! It has a comfortable ride and plenty of room for 4 adults. It can hold 5 people, but to get three in the back I'd think they would have to be slimmer adults, or kids, to sit comfortably. The middle console is really deep, up to your elbow deep. I'm tall and with the seat back you have to reach for the door controls. I'm constantly letting down the back window by mistake when I'm trying to let down the driver side window. The remote start and heated seats are wonderful on cold days! There is a slight vibration when turning the wheel from park. I took it to a dealership where they told me this is a known issue with the V6 Terrain (the 4 cylinder doesn't have this issue apparently). Other than that, so far so good! It has back up camera, blind spot monitoring, lane departure warning, collision warning with brake assist and other safety features. My other vehicle is almost 15 years old so it's taking me a while to get used to all this new technology!
Always 1st rate. Mike Salisbury is the best!!!! Efficient, professional and always more than attentive to my needs.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
As usual, I called Willard Shell when my lease was expiring and we made an appointment to discuss my next car. We discussed my options and my decision was an Encore. Willard is so helpful and gives you the important info you need without being pushy. I have driven Buicks for many years and have never been disappointed. I also have my oil changes and work done at Jim Causley and have been completely satisfied. Thanks for salesmen like Willard Shell and an up-to-date facility!!
by Casseynotclassy from Ontario, Canada
January 14, 2019
I’ve had this vehicle for a couple of months. Big upgrade from my little Ford Focus. Love that we can use it to travel as a family and don’t always have to take our truck. And let’s face it-Black on black-it looks hot!
Aaron was good to work with. Only complaint is final lease price when working with the finance manager was slightly higher than what was ultimately quoted on phone by Aaron
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
Abe Saad is an excellent salesman. He is anxious to satisfy one's precise requirements. He is courteous & honest. I really enjoyed my experience at Suburban because of him. Thanks Abe. Gary Novara
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
Any dealership winning awards year after year is no coincidence! Great sales team, John Blanchard and his manager are top of the heap! Thorough, considerate, went the extra yard again and again listening to the customer along the way! Smooth transaction, knowledgeable of the product specs and incentives. Pleasurable experience from start to finish! Highly recommend Pat Milliken and John Blanchard.
Will be my next purchase
by CellerRat from Fremont ohio
December 28, 2018
I like the look. Was looking at an AWD model. 20-30mpg going from a 12mpg truck. I recommend the leather interior quality seemed better than cloth for sure
We were not offered all of the discounts we should have gott
by Larry Samples from DealerRater.com
December 4, 2018
My wife and I purchased a new Chevorlet Traverse. We specifically ask the sales person if we???re getting all of the discount available and he said yes. He did not give us all discounts available. Vincent R. Was our sales person. Vera Sebastian and Larry Samples
by Kyle J from Adrian, MI
October 9, 2018
The car is perfect for starting my new family. Easily fits 5 and has plenty of room for a car seat. Sleek and stylish exterior.
Feldman Chevy dealership is honestly one of the best dealerships in Michigan. The atmosphere isn't about pressuring people to buy a vehicle as soon as you walk in. I have purchased two vehicles from the dealership as well as have maintenance done. The employees their are all helpful and friendly. Brian W. was my salesman and let's just say he is better than awesome, he's wonderful and beyond. He was so understanding of me and my indecisiveness. He always went above and beyond to help my fiancee and I to understand our concerns and fears. At the end of the day we just wanted a good deal and that's what we left with. I would highly recommend Brian to anyone as well as Feldman Chevy dealership too. I am happy and grateful with my new vehicle.
Best car I’ve ever owned
by Schabs1313 from Chicago
December 23, 2018
I love it. It drives smooth, great on gas and it’s comfortable. The backup camera is amazing, super clear even in rain or snow. Highly recommended.
Absolutely amazing experience! Bill Kief is amazing, and would recommend to anyone. Everyone else in the dealership were great too, they stayed late to make sure I was satisfied with everything as well!
Great value, comfort and reliability
by Harleyjames from Fort St. John British Columbia
September 19, 2018
The SUV has everything we need and a very comfortable ride. I think this vehicle has great value and will be very reliable. My family loves it and we are all very happy with our 2017 GMC Terrian.
by Rachel Ann and linda ivey from Flatrock , Michigan
August 26, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
Very comfortable car, love the leather and V6!
by Amanda from Schellsburg, Pa
January 1, 2019
Plenty of leg room in front and back. Drives so nice. Love the get up and go with the v6. Easy to clean leather. Big cargo space in back.
Buy your vehicle here, get your vehicle serviced here.
by AC from DealerRater.com
December 4, 2018
We???ve purchased several vehicles from Sellers and have had such positive experiences each and every time. Currently our Sales Rep is Andrea Milligan, believe me when I say she is the best! We also service our vehicles there as we know and trust that they are honest, professional and very reasonable with their pricing. They will bend over backwards to make sure no customer leaves unsatisfied.
One of the best cars I have owned
by LNichols from Aurora,IL
November 8, 2018
This car is one of the best I have ever owned. The technology that cars have now is so impressive and the terrain has everything I need. It drives comfortablely and smooth. Gas mileage is good. I can see this car lasting my many years to come!
Our salesman, Artie Bryan, is not your stereo typical car salesman. He is helpful, resourceful knowledgeable, friendly and accommodating. Definitely would recommend in future. Will go back again.
Good Car with limited power
by Axel from Ridgedale, Mo
August 14, 2018
I liked the car very much but it has limited space in the trunk area and it had li,ited power and strained to reach a 65 MPH speed limit. The engine had to work really hard but once it reached 65, the car settled in to a nice comfortable cruise.
Friendly, efficient and effective service was provided by Sellers Buick dealership recently when my 2011 LaCrosse received several maintenance repairs! I was pleased to find the dealershio’s repair prices to be affordable and in-line with other reputable mechanics within the area. I was grateful to have a lift from their driver to pick-up my car afterward in the same day’s afternoon and still run my errands too!
Perfect car for us at good price
by mlchin2 from Charlotte, MI
August 11, 2018
This car is stylish both inside and out. Very comfortable ride, great visuals on dash camera and navigation/phone screen. Bought 2017 with low miles. Only thing it could use is extra cup holders!
Mr Utley was fantastic. Couldn't have asked for anyone better I will pass his name on and I already have to a friend who will be coming in soon for a lease .
by Mattlnn10 from Mifflinburg
December 27, 2018
Overall the style an sleek look is nice however the famous 2.4 engine is a night mare an constant headaches constantly check engine lights or another issue which gmc an the dealership refuse to make right
I've just bought a used certified legacy from here, and a week later I find that one of the switches of the power window doesn't work. A certified car shouldn't have this kind of problem.
Best riding and performing car I have owned
by Ezed from Evans, NY
November 6, 2018
Car seats me higher than previous vehicles. Great leg room and quiet driving. Center counsel is arranged strangely. Have to reach back to get things out of it.
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