The staff was very friendly and worked to accomplish our goal. We have our new GMC 2018 Sierra truck at an affordable price and are happy.
Best truck I've ever owned. Rugged and refined.
by Rwil1921 from Wheeling, wv
December 11, 2018
This truck a has all the amenities of a luxury vehicle and can also get down and dirty when needed. The ride is smooth and has plenty of towing power. My wife enjoys driving this Canyon as much as I do!
Love this truck!
Great place, better people. It could take a little less time to get through the process, but overall I am very pleases. I will be back for my next purchase.
Does anyone really read this? Lol
by Lovnicandjoe from Buffalo, NY
December 22, 2018
I originally had a 2015 terrain which was AWD and loved it. After leasing my current 2017 Terrain - which is FWD -I feel the car is tailored for a man. The finger holds on the steering wheel, for example, are sized for a man - my hand just doesn’t grip properly. My next vehicle I would like to find something that rides a little less like a “truck” and the Bluetooth has never worked properly which was used by Gavin as a selling point.
I worked with Hunter. It was the easiest process by far. Very clean facility. We were able to add some accessories to our vehicle. Very time efficient.
Annoying noise from plastic rear bumper on highway
by Retirement Purchaser from Memphis, Tn
November 7, 2018
Wish more attention was given to comfort of cooling and heating rear passenger seating. No rear vents in back at all. This was overlooked during my purchased but became very apparent when I was a back set rider during a hot summer day being transported home from surgery.
My husband and I went in specifically to buy a new Enclave. We worked with Sheldon. I explained we had an appointment in a couple hours. Walked in at 10:00 AM and out with our new vehicle by 12:30. Transaction with trade in went smooth. Love Love my new ride.
At age 55 my first ever new vehicle
by Denny the old grump from Brazil, IN
October 25, 2018
I've had midsize SUV's before and I like the larger door size, cargo space, and so forth. So the Terrain seemed to be a logical model to test, and I was impressed with the test drive and bought it. After a year I've been pretty happy with it but a couple of things stand out. The back seat does not fold flat to increase cargo space and this seems to be kind of ridiculous and to spoil the whole idea. And recently I had to have the fuel pump replaced under warranty, because of using E85 fuel, which the service manager told me is not good for the fuel systems despite this being a flex-fuel vehicle. The other thing is that while I was happy with the 4-cylinder engine at first, I now wish I'd opted for the V6 as the car is kind of out of its element in highway driving. Don't get me wrong, it will get you there, but my foot is on the floor a lot more often than I'd prefer. If I trade this one off in the next few years I'll definitely opt for the V6. Overall I am very pleased with it.
Was not under too much pressure! Not abrasive, easy process and very short and simple, I do not like car shopping but this process made it very easy.
Best Pickup I Think in its Class five star rating!
by GMC Lover from Washington DC
December 25, 2018
This Pickup drives Wonderful I Truly recommend this vehicle to anyone interested in buying a Pickup truck, good on gas suspension is sound good power! Plus Great Look, The people at Capital Auto was very Professional!!!
I live in St Louis and had been looking for the right car for a while. I found the perfect 2013 Subaru Forester on LSH’s website and put the car on hold after talking to Leslie. She was very helpful and made the process easy.
I flew into KC and picked up the car yesterday. Austen and Darryl helped me to close the sale. They had already detailed the car and prepared paperwork before I arrived. All I had to do was test drive, talk about financing/warranties and sign. The paperwork didn’t take long, they made sure I was 100% comfortable with everything, patiently answered all of the questions I had, (I’m not very knowledgeable about cars and likely asked some stupid questions!) and had me out the door in about two hours. It was not the all day, stressful situation I’ve learned to expect from other dealerships!
This was definitely the best experience I’ve had buying a car. The entire staff seemed very friendly and professional. I would highly recommend going to them!
by Elaerin from Sharonville, OH
January 7, 2019
I’m waiting to sign the papers to buy a 2015 Acadia AWD SLE-2. Took it for a test drive and it has what I want for my family. I can’t wait to take it home!
It was great buying this car, i had researched it, followed up with METRO FORD and bought it new form them in OCT 2015. Since then the experience has been totally positive for all my service needs and the customer service and follow up are outstanding.
Just purchased a sle off road.
by Mark from Kendall NY
January 2, 2019
It was love at first sight. Have only put 200 miles on it but I have felt no issues with the 8 speed trans. Shifts smoothly and timely. The V-6 has plenty of power and tows the same weight as my old 09 Silverado 4x4. I'm hoping this will be a long lasting truck. Living in NY I made sure to get undercoating and rust proofing and a 100k warranty
I did not purchase my Jeep here but chose to get it serviced here. 5 months after purchasing it I experienced an issue on the highway and brought it in to Blake Cromwell and staff as soon as I could. They had it all day while I was at work and it turned out I needed my transmission replaced. Blake worked with the company my warranty is through all day long while I was at work and got them to agree to a new transmission with a new warranty. Blake fought my warranty company for me when I wasn't there and I didn't even buy the jeep from him, I simply service it there. Then when I got off work and got down to Briggs Blake walked me through everything and seamlessly got me a rental car for two days. I can't stress this enough, Blake and his crew are incredible. They truly care about you and it shouldn't go unnoticed. If you need anything done, I highly recommend Briggs Jeep in Lawrence
Very comfortable but MPG is terrible.
by DMJ60 from Endicott, NY
January 1, 2019
Very comfortable. Many usb, 12v receptacles. Very large storage space. Nice being a bit higher than other vehicles. Rear window tint is great for night driving. But only 14.0 MPG.. Mileage is way worse than expected.
Great dealership! Had a great experience and will be back.
Another dud from General Motors
by Nursemel131 from Glenburn, ME
January 5, 2019
This vehicle from the start had issues. At 2,000 miles the auto stop feature failed and I was stuck in the middle of an intersection. I had to turn the vehicle off and restart it to get the engine to re-engage. Which then I got pulled over from a police officer because I hesitated too long at the intersection. The dealership had it for 1.5 weeks as it needed a new battery and cam shaft cylinoids. The local dealership had been great but GM directly is horrible. It now has radio software issues that I have had it in now twice for it and still isn't working properly. I had a 2017 Acadia before this one that was so unsafe GM ended up buying back from me. I will buy from the dealership again but I will never ever purchase anything from General Motors again.
I have to say these guys were the best. Understanding in a stressful situation for my husband and myself. Got us into a new flex the next day. Great dealership, great sales guys, great finance guy. Very helpful even though we went through our own bank. We will be buying from them again.
Best truck I've ever owned!!
by FlipFlopShelly from Detroit, MI
July 17, 2018
This car met all my needs, plenty of seats for people AND still has lots of room for cargo. Smooth ride, excellent handling, very comfortable. LOVE this truck!
Went to the dealership to help my son purchase a vehicle. He did I was so impressed with the Alfredo and how he handled the deal. I went back a purchase a vehicle for myself . These guys are top notch. He was very organized respectful of my time and worked very hard to get a deal that was good for me and the company. Like the title of this review. Brought a vehicle Got a New Car Guy/Friend
by YukonFan from Monticello, KY
January 1, 2019
Smooth ride and performance
Good mpg for size of vehicle
Seating for 8
Great family vehicle for anything from travel to around the town
Would recommend this vehicle over and over
Randy Reed Chevrolet of St Joseph, MO completely listened to my needs and situation. They made the deal happen, working with me the whole way through. Couldn’t be happier!
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
I had an EXCELLENT experience in buying my 2015 Lexus RX 350 at Hendrick Lexus North KC, because of Customer Service Specialist NJ, Finance Mgr Michael and Training Specialist Kathy!!
by Singleton Crew from Beaumont Tx
January 3, 2019
Perfect fit for when I have 6 of my grandchildren with me and storage is great having to transport a baby stroller and my husband Walker and have groceries.
The only problem is we sometimes smell strong odor of gas. But there isn't a recall for it. We taking it in just as soon as we can get my second car running .
Didn't end up buying the car (sold before I could get there). Customer service was easy to deal with, but slow to respond.
I recommend this..
by Family mam from EDMONTON
December 15, 2018
For my first time owning a GMC since I got my first car out of all three ive owned this is the best one ive had since my kia. I also recommend this vehicle if your looking for a family car to travel with or just camping. Its great to have and great on gas
by Tricia Dravenstott - photomom from Kansas City, Mo
June 8, 2016
I just want to say how blessed I have been to receive great service from Jeremy Breshears! When I was looking for a SUV on cars.com, there I saw one I was interested in from Reed Buick GMC. I submitted a request to find out more about the vehicle. About 15 minutes later, I received a phone call from Jeremy but I thought he had sound familiar to me, come to find out he is one of our "dads" from my preschool. I thought to myself how GOD works in mysterious ways. Unfortunately, the car was sold. Over the next few weeks I continued to look for other SUV's, On May 30th, I saw a car from another Dealership and thought I really like this so they let me take it for the night and returned it the next day. I was on a budget so I had to keep it in my price range, it was nice SUV but had no extras and I was ok with that. I was planning on purchasing it but I always, I pray for God's will. The next day Jeremy brought his daughter into school and mentioned that there was another SUV if I was interested in looking at it, later on that morning while getting my car washed to be sold for a down payment, I pulled up the email from Reed Buick and saw the 2011 Chevy Equinox. I felt at peace so I called my husband and he said for me to check it out! I went and fell in love with it!! Jeremy and everyone working there were so pleasant, not pushy or intimidating me to buy it. Anytime I have gone up to Reed Buick and if I didn't find what I wanted, they were just nice to me and my family. The moral to my story is I would absolutely recommend this dealership to anyone. I LOVE MY EQUINOX !! Thank you Jeremy.
GMC Denali 3500
July 3, 2018
Everything I imagined for pulling the R.V. across country in style. The ride and comfort is second to none! Luxury at its finest! Highly recommend this vehicle to everyone!!!
best service shop g m c has any place in the u s a
Best family SUV
by Chrissymomtomany from Fort Worth, Texas
October 29, 2018
SUV is luxury and great for families. Great in bad weather, lots of cargo space in back, very smooth to drive! I have owned 3 of these!
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