I have really enjoyed my car buying experience at Kevin Grover GMC. So far I have bought 2 vehicles there and both times felt no pressure from my salesman and I have left feeling like I got a good deal without all the haggling that you get with big town dealers. I know all the people that work there and they all have an interest in making sure you are satisfied with your visit and your purchase, plus the service after the sale is wonderful as well..Steven Willis
I have tried larger dealerships in bigger communities and thought they had more to offer; or maybe I just had an illusion of that possibility based on the size of others facilities. Kevin Grovers dealership proved me wrong, because when it came to competitive salesmanship and top-of-the-line customer service they rocked. Not only did they do a great job of competing with price point they blew away the customer service that I ever received at other dealerships. I will definitely be back, they have earned my future business for the forseeable future.
A very positive experience of purchasing a new car, great personal service, Neil King did a great job of detailing a Buick Lacrosse that we purchased. No pressure, everyone truly appreciated our business and displayed that in a very positive manner. Kevin Grover took time out of his busy schedule to make sure our experience was positive and he greatly appreciated our business. Neil and Mr. Grover made sure if we did have a problem that it will be taken care to our satisfaction, I would and will recommend this dealership.
They were very helpful, courteous and friendly. Very easy to work with, trying to help us get what we wanted. This is our second purchase from them. We are very satisfied. I would recommend Neil King and Kevin Grover very highly.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
My husband and I went to Ferguson’s to look for a late model used pickup recently on a Saturday afternoon. We we able to shop by ourselves without being bombarded by salesmen. At the right time Tim Flusche came out and asked if he could help. He gave us prices on the trucks we were interested in. My husband selected his truck and Tim got the paperwork done quickly and we were on the road. There was no pressure to buy and that’s how we like to shop.
Jordan Savage was very big help. I new what I was looking for in a Subaru and he was very patient and helpful. I received calls from him thru out the day to make sure my new Subaru was ready with everything shiny and pretty when I got there. Thank you Jordan!!
I was looking for a used vehicle and I was refereed to Stephen Stanley and he took the time to listen to what I wanted and gave me options and helped me get into the vehicle I wanted!!! Finance manager was super friendly as well!! I'd definitely recommend anyone to purchase their next vehicle there!!
We came in for service on our daughter’s car. Since we were thinking about replacing our Flex we took a stroll through the lot.
We now own a new Edge. Negotiations were not stress filled. All personnel were kind, efficient, and helpful.
We are not new to this dealership. We have purchased the majority of our vehicles here and will continue to do so!
Thanks so much to Marvin, Lyle, David, and Steve.
My husband and I traveled 100 miles to examine and drive a new CLS AMG. We had received some photos and we very interested in this beautiful car. We were greeted by our salesperson, Joe Cleary, and the owner of the dealership, Greg Kach. After a brief visit, we test drove the car and were totally enamored. Our car precious car was appraised, we agreed on a deal. With all of the new technology, Joe arranges for one of the technology advisors to set up our phones, give us the basic info and will come to our house for a thorough review of the features in the next week or so. We were very pleased with our treatment and with our purchase. We would recommend Jackie Cooper Mercedes Benz of Tulsa without reservation.
All on the Jackie Cooper team were GREAT. Easy to talk to and patient to listen. Professional and knowledgeable. They made buying our car an enjoyable experience, one we are sure to repeat. EVERYONE HAD OUR BEST INTERESTS IN MIND. I've had many dealership experiences in my life but none have come close to being as positive as this one. The JC staff was always courteous, exuded integrity and was attentive to our needs. A special thanks to our Sales Rep, Stan Lewis for helping us through the process, enabling us to make the "right" choice!
My salesman Jim Herin was the best! Good communicator and always on top of things during the process. I bought my truck on line sight unseen. The photos were beautiful and Jim arranged all of the shipping to get it to me in Nebraska. Aside from needing to jump start the truck to get it off the moving trailer and then putting it on a charger it was just as advertised! I love it. I would work with Jim again when i need to get another vehicle. The finance department leaves something to be desired. I am still waiting on paperwork to prove i own the truck. Finance department is the only reason they did not get 5 stars.
Bought a Lexus ES 350 40k miles, four years ago. Great buying experience. No hassle. Got me in and out with financing. The paint job, front bumper went south on me about 6 weeks in. Not carmax's fault. Lexus had a problem with paint on that year make and model. Purchased a warranty. Best decision made in a long time. Very reliable car, extremely reliable warranty. During the last six years, the warranty has paid for about 7k in repairs.
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