Hard to imagine a better experience. Ric and Henry are the best, they are honest and will listen to your needs and find the best car for you. All of their cars are clean, have a Carfax history, and have had all routine maintenance done before they make them available to their customers.
CarXpress exceeded my expectations. I dealt with Ali, he was very honest and up front. He kept his word, the things that he said that he would , he did. I plan to return there if I am ever in need of another car. Thank You.
I would like to say this was my first car experience and it could not have been any better. Sade was awesome to work with. She knew what she was doing, she knew what I was looking for and worked to get that vehicle for me. I would recommend her. She is very motivated and you can tell she loves her job.
Got a great deal from this dealership for my daughter ! Not sure what all these people are complaining about. The NO PRESSURE sales technique is awesome as you don't have some peaty salesman bothering you the whole time. 6 HUGE STARS !
My service rep Ken is the ultimate professional when it comes to customer service. I've serviced my car at browns for the last 2 yrs. Not once have i had any problems with service. I mean that 100% i am truly a satisfied customer. I brought my car there 2 yrs ago, and when i get 300,000 mileage on this one, I'll buy another from here. Completely satisfied!!!
This is an update regarding the last review. The dealership is taking care of all of the issues and getting the windshield fixed and the cabin air filter. Gary Stiles did a great follow up and making sure everything is taken care of
I had been looking to buy an FJ for almost a month, I had almost given up on finding the right FJ cruiser with the right price when I found this from Chantilly Auto Dealer. Response was prompt and we closed the deal after a series of emails.
Amazing communication from the guys down there. Would definitely shop with them again.
I was very satisfied with the service that Adam rendered. It was the first time that I had him as a service supervisor for what's needed for our Odyssey car. It was done in a very timely fashion, and very professional and kind.
Just recently purchased a vehicle at Honda of Chantilly, from the moment I stepped foot into the showroom, I felt the friendly/inviting atmosphere. My salesperson, "MR" Michael Reeves assisted me in reaching my goal and made everything very simple. I highly recommend Honda of Chantilly!
-Tony Javier Vargas
US Army Veteran
I have been purchasing cars for many years and have seen disturbing trends in new car sales. Expecting to be jerked around, I ventured out to purchase a new 2018 Civic. Went to Chantilly Honda and they broke from the pack right out of the gate with my initial interaction with Jamal Edmonds (GM). Jamal took great care of me and handed me off to Justin Sproles to test drive the car. I explained I was going to obtain quotes from multiple dealers and they said that no one will beat their price (yeah, right...heard that a million times). They were right...I asked for quotes via email and Chantilly was the lowest with no negotiation....not by hundreds of dollars, thousands. Very impressed...
Tommy is such a wonderful sales man. He saved me from going back to a headache. This is the second car he has helped sell me and I couldn???t be happier. Please go see him if your in a sticky situation. He will do what???s best for you. I promise.
The sales team at Koons is very responsive and great to deal with. I do appreciate their follow up and professionalism. They not only had a great repour with me but I do think they valued me as a customer.
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