In the summer of 2017, got a 2012 Honda Accord with low miles (only one previous owner) at a good price. Many friends (some Honda loyalists) told me to go with a Honda for my next used car purchase. So far so good except for two items. One, the Takata air bag recall that most people already know about. Thankfully, the service appointment to replace it was a short one. Second, and this has happened twice so far...the driver's visor (with vanity mirror) to shield the sun has twice fallen out of place despite limited and gentle usage. It was able to be fixed both times, but this is not in keeping with the usual fit and finish one would expect from a Honda. Other than that, however, no further complaints.
Best car buying experience ever. It was a pleasure to work with Howard Gerber who helped us every step of the way to get our perfect car!
Will drive it forever
by PuccaBean from Philadelphia PA
January 12, 2019
The Honda Accord has won so many awards over the years for a reason. Just as you would expect from any midsize Japanese sedan, the value is hard to beat. The exterior styling is modern without being overachieving. Personally I think all the chrome accents give Accord an upscale touch. The interior is very well laid out with all the controls in intuitive places (I own the LX model which doesn't have the touchscreen audio controls). The materials are a good mix, neither feeling too cheap but definitely won't be confused for a luxury sedan. Gas mileage is great. I live in Philadelphia where there is either a stop sign or red light at every block, so my city gas mileage is nowhere near the EPA estimated (I'm lucky to get 17 mpg in center city Philly), but on the highway, especially on longer drives, it will achieve over 40 mpg in eco-mode (over a 600 mile range on a full tank). However, this isn't to say the Accord is without its shortcomings. The voice controls seem to be very difficult to operate and it never understands what I'm saying. The cabin is not well isolated from road and wind noise at highway speeds. Despite being one of the better CVT transmissions I've driven, the shifts can be a bit untimely and unpredictable, particularly on twisty and hilly roads. All in all, every time I ride or drive in another modern midsize sedan, I'm still convinced the Accord is better.
This is the first service for my brand new Honda Pilot. The dealer should offer a free car wash after a service. My car was so dirty when I picked it up. Excellent service overall.
by Tigah from Hollywood, FL
January 11, 2019
This my tenth Honda that I’ve owned. I’ve got three problems with this sport trim. From bad to worse it goes as follows;
•1-there’s this grinding rotating annoying front wheel noise.
•2-there’s this awful wind/road noise that’s seeping in from the window and/or door area.
•3-front seats are extremely uncomfortable.
I only have 11k on this vehicle.
EFFICIENT, ATTENTIVE, INFORMATIVE, HONEST SERVICE. AND OUTSTANDING SALES PEOPLE.
Most Reliable Car I’ve Owned
by Swnewby from Raleigh, NC
January 3, 2019
I love this car. I own the base model (LX) So it doesn’t have some of the fancy features, but it’s all I need and more. It’s very smooth and has great pick up for a four-cylinder. The sport mode comes in handy when fighting traffic. Cosmetically, I wish the LX version had the LED strip lights, larger rims, and tinted windows. But All these can easily be added for under $1000. The reason I gave four stars under comfort is because I am 6’4” and wish I had just about 2 more inches of legroom. But that’s hardly the car’s fault. im quite used to it.
Wonderful experience at Concord Honda. I've never had an easier experience buying a car. Chris really took care of us, taking his time to explain the car's features and keeping us apprised every step of the way. Everything went as smoothly as could be. I'm loving my new car and am raving about this dealership to friends and family.
issue with ANC - no known fix
by jdegennaro001 from NJ,
January 14, 2019
A few days before this past Christmas I moved from an Altima lease to a ’18 Accord EX lease. I ended up paying a little more than what I wanted but was happy with the vehicle features. Unfortunately, immediately (let me note that I accepted the vehicle with less than 10 miles on it) I began having an issue with the vehicle. At certain speeds (mainly the normal traveling speeds), there will be a consistent, high pitch feedback / vibration from the speakers. It is an unmanageable noise. When I raise the radio volume past a certain setting the noise will cease. If I have others in the car, this is a major nuisance as nobody can hear anyone else.
I have had the car checked by one of your service technicians (who had been helpful to date) and was notified that this is an issue with the Automatic Nosie Canceling (ANC) system. Most disappointingly, I was notified by the technician that this is a known issue with the ’18 Accords and that there is NO KNOWN FIX. And the issue apparently is worse in cold weather. I brought the vehicle back for a second repair as there was a procedure that he wanted to execute as recommended by engineering. Unfortunately, that procedure did nothing to remedy the situation. I was instructed that my only options at this point are to drive with an open window (as that disables the ANC) or unplug the ANC (but not know are the potential negative downstream implications). The service department also said, engineering at some point will have a fix and basically I just need to deal with it.
Christina Sanchez is a remarkable salesperson. From the very beginning, she found out what we are looking for and told us what is available. She went through and explained step by step what comes with the car. Even though she was very busy that day, she spent all the time we needed to help us make a knowledgeable decision. She is very courteous and did everything she can to speed up the purchasing process.
Best long - term vehicle
by Fiji_Luigi from Georgia
January 2, 2019
This is the kind of car you can drive to any occasion, great comfort, gas mileage, etc... definitely one of my all around top rated vehicles.
I will definitely do business again with MB of Walnut Creek. I was in a market to purchase a new vehicle and looked their inventory online. I was contacted by their internet specialist who made my selection a breeze! I emailed her my preference and price range and she found the car that fits all category. Financing was easy - I emailed my guidelines and was pre-approved and scheduled a test drive same day! My sales rep and everyone at the sale floor was nice and courteous. I came out of there with the car I wanted, with the payment terms (including extended warranties, etc) within my budget and the car was impecable! You cant beat MB quality of product and service. This is 3rd MB and I am definitely have brand loyalty and any future purchase will be at MB of Walnut Creek. Thank you!
by Admitter from Brooklyn NY
January 12, 2019
The best car i have ever had.
Never gave me any trouble.
Loved it. I strongly recommend this car.
Its cheap and very spacious. Runs smooth and good on gas.
My experience with Walnut Creek Honda was a good one. Everyone was very helpful, especially John D, Basilio C and Allen M.
They were all very knowledgeable it made buying a car less painful . Would definitely recommend.
This car was the best car I’ve ever owned!
by Keith’s 2016 from Hamilton
January 9, 2019
It’s the most reliable comfortable best acceleration for a four-cylinder car I’ve ever owned. I loved it and would’ve purchased a new one except for my business I needed a truck.
Another great experience with Walnut Creek Honda service department. I was having electrical problems with my accord and Paul helped me every step of the way. He called me with updates and helped me get the best price. They are trustworthy and reliable. Thank you so much!!
Super sweet ride, great value certified preowned.
by Nanc from Milford, PA
January 6, 2019
Reliablility was first priority. Style and technology was huge bonus for me. Ride is comfortable, rear and side cam awesome. Car buying process was smooth after much anticipation of stress turned into best experience. Im very happy right now!😊
Dealership, sales people, etc. were pleasant. Best service EVER when purchasing a new car.
by mmill328 from LOUISVILLE,Ky
January 14, 2019
This car is just what I was looking for. I was driving a Charger so I'm used to plenty of room and power. This is more of a mid-size car with plenty of interior room. The engine is a 1.5 L 4 cylinder turbo which makes it great on gas and has plenty of get up and go.
Linda is the upmost professional, i have been buying vehicles from winter Chevrolet since you guys were on railroad ave. i have exclusively used Linda for all of my purchases and many friends and family. It was as usual a great experience and i truly appreciate her hard work she has done for me.
I don't recommend people very easy but Linda has taken care me, my family and my friends. every one has nothing but the best experience with your dealership.
by JG from Richmond, Va.
January 13, 2019
I previously owned a 2004 Honda Accord. This 2017 is a great car also! It meets all my expectations. I wanted a 2018, but found out that Honda was no longer going to make 6 cylinder accords. I am happy with my purchase.
Service was performed excellent except for a low tire indicator light which couldve been reset at the fuse box its a characteristic of a problem this car has but I am a tech So I corrected the problem but thank you for the good service Gabriel Martinez
Excellent car purchase
by JackS from Vero Beach, Florida
January 13, 2019
This car was everything I wanted plus more! Ride is so smooth and still has that new car smell which is awesome. Great ride, great purchase.
Laid back experience.
Cars are as is-what you see is what you get.
The van we looked at was missing some components and the CD player didn’t appear to work. No negotiation, just if you like it great, if not keep looking.
Sales folks are straight forward-no one is making a new best friend but they are courteous.
by 1st Time Honda Owner from Oakton, VA
January 11, 2019
This car met all of my needs in the areas of comfort and safety. The back up camera is better than most (very large clear screen), a USB port in the console, CD player, daytime running lights/fog lights. It's sporty and has dual exhaust that make it a peppy 4 cylinder when needed.
My experience at Winter Chevrolet was truly exceptional and rewarding,the people there really took care of me.
dealerships existing only for changing oil ???
by good driver from Pasadena CA
December 19, 2018
All my good feelings are going down when I'm pushing breaks for stop in front of the red light.In that time some ugly vibration start coming from engine or transmission and as much longer I'm staying there it more and more irritating me,and making me sick.I'm three times was visiting different dealerships and their answers were more awkward -their are compare my car's vibration with the same kind of car condition and because is there the same kind of vibration, there is no problem with car! What??????????????!!!!!!
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